Studying the Implications of Cloud-based delivery models on public IT procurement: A switching cost perspective

• Public sector IT procurement has received limited interest from the research community, despite the vastness and importance of the phenomena. Following contemporary developments in a “turn-to-services”, with more and more of the total IT environment being supplied through cloud-based delivery models, this paper explores the potential in using switching costs as an approach for studying public sector IT procurement. Through presenting and contrasting two theoretical models for switching cost estimation, this paper discusses the use of switching costs as a perspective in the study of public sector IT procurement of cloud-based services. As the results show, switching costs is a valuable way ahead, and the paper lists some design implications for research into the field.

Ämnesord

NATURVETENSKAP  -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences -- Information Systems (hsv//eng)

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)

SOCIAL SCIENCES  -- Economics and Business -- Business Administration (hsv//eng)

Nyckelord

Public sector

Procurement

IT

Services

switching costs

Cloud Computing

Inköp

Offentlig sektor

IT tjänster

Byteskostnader

Computer and Systems Sciences

data- och systemvetenskap

Public sector

Procurement

IT

Services

switching costs

Cloud Computing

Publikations- och innehållstyp

vet (ämneskategori)

kon (ämneskategori)