Customs as “Provider” of Transparent AI in the EU

• Transparency is an indispensable ingredient of any accountability framework; and more so for customs as a public authority where decision-making procedures must be visible and understandable. If customs are to perceive artificial intelligence (AI) systems as part of their organisational innovation, then they must make automated decision-making (ADM) a part of their digital organising. This is particularly relevant because customs outsource their information technology (IT) functions to suppliers, and then their internal governance gets tied to outsourcing strategy. This paper presents a case study from Gothenburg Municipality to use the learnings, and discuss ways in which customs and private IT suppliers need to ready themselves with a joint risk management programme to adhere to the upcoming European legislation on AI.

Ämnesord

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv (hsv//swe)

SOCIAL SCIENCES  -- Economics and Business (hsv//eng)

SAMHÄLLSVETENSKAP  -- Juridik (hsv//swe)

SOCIAL SCIENCES  -- Law (hsv//eng)

Nyckelord

Artificial intelligence; Contracting out; Customs administration; EU law; Sweden; Transparency

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