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From an Information...
From an Information Consumer to an Information Author : the Role of Self-Service Business Intelligence
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- Bani Hani, Imad (författare)
- Lund University,Lunds universitet,Institutionen för informatik,Ekonomihögskolan,Department of Informatics,Lund University School of Economics and Management, LUSEM
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- Tona, Olgerta (författare)
- Lund University,Lunds universitet,Institutionen för informatik,Ekonomihögskolan,Department of Informatics,Lund University School of Economics and Management, LUSEM
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- Carlsson, Sven (författare)
- Lund University,Lunds universitet,Institutionen för informatik,Ekonomihögskolan,Department of Informatics,Lund University School of Economics and Management, LUSEM
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(creator_code:org_t)
- 2017
- 2017
- Engelska 10 s.
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Ingår i: AMCIS 2017 Proceedings. - 9780996683142
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Abstract
Ämnesord
Stäng
- Self-service business intelligence (SSBI) enables executives, managers, analysts and knowledge workers to access data and build reports based on their needs to support decisions and actions toward business success. This suggests that business users not only consume information but that they are also able to author information. This discourse remains concentrated at an industrial level, and there is a lack of academic research on the self-service capability of BI. To this end, we draw on a literature review on self-service technologies (SST) to explore the characteristics needed for SSBI to extend the role of a business user beyond being an information consumer. This study highlights ease of use, trust, independence and control as the main characteristics that are needed to generate outcomes in terms of co-production, self-efficacy and time efficiency at an individual level.
Ämnesord
- SAMHÄLLSVETENSKAP -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)
- SOCIAL SCIENCES -- Economics and Business -- Business Administration (hsv//eng)
- NATURVETENSKAP -- Data- och informationsvetenskap -- Systemvetenskap, informationssystem och informatik (hsv//swe)
- NATURAL SCIENCES -- Computer and Information Sciences -- Information Systems (hsv//eng)
Nyckelord
- self-service business intelligence
- self-service technology
- information value chain
Publikations- och innehållstyp
- kon (ämneskategori)
- ref (ämneskategori)
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