Search: id:"swepub:oai:research.chalmers.se:24559752-db6a-4702-9ab9-e9df331b123f" >
Passenger Informati...
Passenger Information Design: A Systems Approach
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- Karlsson, Marianne, 1956 (author)
- Chalmers tekniska högskola,Chalmers University of Technology
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- Wikström, Li A B E, 1954 (author)
- Chalmers tekniska högskola,Chalmers University of Technology
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(creator_code:org_t)
- 1996
- 1996
- English.
- Related links:
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https://research.cha...
Abstract
Subject headings
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- The paper describes the results of and experiences from the project "Passenger Information - Needs and Requirements", part of the R&D program GoTIC (Gothenburg Traffic Information Centre). One conclusion is that a passenger information system needs to be based on three basic functions: A communicative function (to help passengers recognise different information artefacts in the system), a pedagogical function (to enable passengers to quickly learn and be acquanted with the information system), and an operational function (to reduce uncertainty felt by passengers when faced with situations involving a choice). The purpose of information is reduction of uncertainty. By focusing on information as reduction of uncertainty, the individual passenger (user of information) and his/her conscious and unconscious questions provide the basis for the design of the information system.
Subject headings
- TEKNIK OCH TEKNOLOGIER -- Annan teknik (hsv//swe)
- ENGINEERING AND TECHNOLOGY -- Other Engineering and Technologies (hsv//eng)
Keyword
- passenger information
- public transport
- information system
Publication and Content Type
- kon (subject category)
- vet (subject category)
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