Analysis of Engineering Change Requests Using Markov Chains

• Engineering change requests are important and plentiful in the product development process to enhance a product. In this paper we use Markov chains on ECRs in a large product development project and display the results in a Markov chain DSM. The DSM shows statistical probability of a transition pathway for an industrial design process and together with engineering domain knowledge we identify patterns and improvement opportunities. It turns out that 8% of ECRs are closed directly after creation, most common pathway is not followed in early statues and status iterations are seen in the DSM.

Ämnesord

TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Produktionsteknik, arbetsvetenskap och ergonomi (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Production Engineering, Human Work Science and Ergonomics (hsv//eng)

TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Annan maskinteknik (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Other Mechanical Engineering (hsv//eng)

NATURVETENSKAP  -- Data- och informationsvetenskap -- Programvaruteknik (hsv//swe)

NATURAL SCIENCES  -- Computer and Information Sciences -- Software Engineering (hsv//eng)

Nyckelord

engineering change

process analysis

design models

Markov chains

product development

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