Towards an Holistic Understanding of Disruptions in Operations Management

• The paper reviews the literature on maintenance management, integrates key dimensions of maintenance within a taxonomy of maintenance configurations, and explores the impact of differing configurations on contextual factors and operational performance. 'Prevention', 'hard maintenance integration' and 'soft maintenance integration' were identifiedas key maintenance variables. Data were collected from 253 Swedish manufacturing companies, and three distinct clusters were identified. 'Proactive Maintainers' emphasized preventive maintenance policies. 'IT Maintainers' relied on computerized and company-wide integrated information systems for maintenance. 'Maintenance Laggers' emphasized all maintenance dimensions to lesser extent than the others. The importance of maintenance prevention and integration differ between contexts. There were subtle performance differences across identified configurations, but preventive and integrated maintenance were more important for companies seeking competitive process control and flexibility. There existed no group with any great emphasis on all three maintenance dimensions, but attaining truly high performance may require a rare mix ofthe three dimensions. This mix of variables could constitute a hypothesized 'World Class Maintenance' group.

Ämnesord

TEKNIK OCH TEKNOLOGIER  -- Maskinteknik -- Produktionsteknik, arbetsvetenskap och ergonomi (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Mechanical Engineering -- Production Engineering, Human Work Science and Ergonomics (hsv//eng)

Nyckelord

Productivity

Maintenance

Operations strategy

Publikations- och innehållstyp

art (ämneskategori)

ref (ämneskategori)