Sökning: id:"swepub:oai:researchportal.hkr.se/admin:publications/be33df1e-f518-4da3-a77c-9844e8cfee4c" >
Survey process qual...
Survey process quality : a question of healthcare manager approach
-
- Nilsson, Petra (författare)
- Man - Health - Society (MHS),Människa - Hälsa - Samhälle (MHS)
-
- Blomqvist, Kerstin (författare)
- Forskningsplattformen Hälsa i samverkan
-
(creator_code:org_t)
- Emerald Group Publishing Ltd. 2017
- 2017
- Engelska 11
-
Ingår i: International Journal of Health Care Quality Assurance. - : Emerald Group Publishing Ltd.. - 0952-6862. ; 30:7, s. 591-602
- Relaterad länk:
-
https://doi.org/10.1...
Abstract
Ämnesord
Stäng
- Purpose The purpose of this paper is to explore how healthcare first-line managers think about and act regarding workplace survey processes. Design/methodology/approach This interview study was performed at a hospital in south Sweden. First-line healthcare managers ( n=24) volunteered. The analysis was inspired by phenomenography, which aims to describe the ways in which different people experience a phenomenon. The phenomenon was a workplace health promotion (WHP) survey processes. Findings Four main WHP survey process approaches were identified among the managers: as a possibility, as a competition, as a work task among others and as an imposition. For each, three common subcategories emerged; how managers: stated challenges and support from hospital management; described their own work group and collaboration with other managers; and expressed themselves and their situation in their roles as first-line managers. Practical implications Insights into how hospital management can understand their first-line managers' motivation for survey processes and practical suggestions and how managers can work proactively at organizational, group and individual level are presented. Originality/value Usually these studies focus on those who should respond to a survey; not those who should run the survey process. Focusing on managers and not co-workers can lead to more committed and empowered managers and thereby success in survey processes.
Publikations- och innehållstyp
- ref (ämneskategori)
- art (ämneskategori)
Hitta via bibliotek
Till lärosätets databas