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- Danielson, Mats, et al.
(författare)
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Public Decision Support - Using a DSS to Increase Democratic Transparency
- 2005
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Ingår i: International Journal of Public Information Systems. - Sundsvall : Mittuniversitetet. - 1653-4360. ; 1:1, s. 3-25
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Tidskriftsartikel (refereegranskat)abstract
- We present a case study in which a decision support method (ADL) was employed by a local government in order to guide and aid decisions on three complicated and politically infected issues which had remained unresolved for many years. The research inquiry was whether a well-defined and openly accessible method would aid a common understanding of the decision problems, and whether people would be able to accept a clearly motivated decision even if politically they preferred a different option. The ADL method has been used in several public sector projects ranging from very large purchasing decisions to the selection of national policies, but this test case was novel in that it involved close inspection by the public. This case was also devised as a test of new methods for potential inclusion into normal practices. The post-case analysis shows mixed understanding of and belief in the method. The results raise issues concerning both the potential for decision support methods in a political context and the nature of political decision making.
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| 2. |
- Ask, Andreas, et al.
(författare)
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Implementation challenges : competing structures when new public management meets eGovernment
- 2008
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Ingår i: Electronic government. - Berlin : Springer. - 978-3-540-85203-2 ; s. 25-36
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Konferensbidrag (refereegranskat)abstract
- This article discusses practices, opportunities and challenges in local eGovernment project management by means of a case study of a Swedish city aiming at completely refocusing services, electronic and other, to become “citizen oriented”, meaning being able to meet the citizens’ needs more effectively. Based on empirical evidence collected by interviews and document studies, the article analyzes the development towards eGovernment and “the 24/7 agency”. Analyzing the case against eGovernment success factors we find seven challenges; political timing, resource allocation, political mandate, distinction between administrative and political responsibilities, coordination of departments, dependence on providers, and wise use of standards.. These challenges are critical because they mean choices important for national eGov development are open for local politics, complicated ad-hoc alliances among cities, and influences of strong individuals and groups. The article analyzes the challenges and finds that this situation is much a consequence of the prevailing strategic model for the public sector, New Public Management (NPM). This model by design leaves these issues in a void which has to be filled by negotiations among many actors with different roles, goals, and action space. The case shows that this makes national strategic eGov development volatile as it is dependent on a large number of local political assemblies; unlike the intention, NPM politicizes eGovernment.
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| 3. |
- Ask, Andreas, et al.
(författare)
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The Örebro city citizen-oriented e-Government strategy
- 2009
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Ingår i: Social and organizational developments through emerging e-Government applications : new principles and concepts. - Hershey, PA : IGI Global. - 9781605669182 ; s. 233-253
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Bokkapitel (övrigt vetenskapligt)
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| 4. |
- Ask, Andreas, et al.
(författare)
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The Örebro City Citizen-Oriented E-Government Strategy
- 2008
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Ingår i: International Journal of Electronic Government Research. - 1548-3886. ; 4:4, s. 69-88
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Tidskriftsartikel (refereegranskat)abstract
- This article discusses practices, opportunities, and challenges in local e-government project management by means of a case study involving interviews, document studies, and an element of action research, over eight months. The analysis against e-government success factors finds seven "critical issues"; political timing, resource allocation, political mandate, distinction between administrative and political responsibilities, coordination of departments, dependence on providers, and use of standards. We found these issues open for local choice, influences of strong individuals and groups, and chance. This is a consequence of the prevailing strategic model for the public sector, New Public Management, which leaves these issues to be filled by negotiations among many actors with different roles, goals, and action space. The general lesson is that there is a need for practical ways of acting strategically to reduce the risk level and increase the ability to implement policy.
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| 5. |
- Ask, Andreas, et al.
(författare)
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The Örebro city citizen-oriented e-Government strategy
- 2009
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Ingår i: Handbook of research on strategies for local e-government adoption and implementation : comparative studies. - Hershey, PA : IGI Global. - 978-1-60566-282-4 ; s. 752-772
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Bokkapitel (övrigt vetenskapligt)
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