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- Jansson, Bertil
(författare)
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Bibliotekarien
- 2010
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Doktorsavhandling (övrigt vetenskapligt)abstract
- This thesis is about librarians and librarianship. Questions asked in the thesis are how the librarianship developed between 1475 and 1780 and what the core and the main tasks of the profession were. There is also the question whether the profession is built on a common basis to rely on and if it is characterized by unique knowledge. The history of the librarian is divided in three parallel ongoing parts, the practical, the visionary and finally the personal, the librarians own attitudes. The practical area is characterized by the practical work, as cataloguing, classification, care of books, shelving and protecting the documents in different ways from several possible threats. The work is dictated by the employer. The visionary part complements and develops the methods of library work being established in the practical area, the librarians themselves formulate their thoughts of libraries and librarianship, defines the roles of libraries in society, in education and research. The librarians think about the content of the work and the future of libraries. These two areas done, another dimension is born. That is the ethics of the librarianship, how to behave and how to act towards library users and this dimension puts the librarian in the centre. There have been signs of this before but the completion is done in 1780 by Cotton des Houssayes. His speech opens the future for the librarians to come. The time period covers 305 years from 1475 until 1780. Starting point for this research about the librarian is 1475 because in that year pope Sixtus IV appointed Bartolomeus Platina as librarian of the Vatican library. The bull of 1475 is an official document that describes the librarian as a librarian and that he is told what to do, where to do it, how to do it and why. Jean-Baptiste Cotton des Houssayes, appointed in 1780, sets an end to this period with his speech to the General Assembly of the Sorbonne university in Paris. His speech completes the creation of the librarian. It is also the starting point of something new in librarianship. The common tasks of the librarians investigated, reveal what can be regarded as the essence of librarianship. From the practical area, the employers gave the librarians their tasks, executed at different places in different kinds of libraries. From the area of visions, the librarians built their visions as a continuum of the experiences from the practical work. New areas like the role of the librarian, the goals for the library itself and the librarians as the executors and pathfinders for the future. More of theory became a natural part of the librarianship. The last area of the development of the librarian is to adopt ethical aspects of their profession. This dimension is a self-reflecting attitude important to the librarians themselves.
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- Johannesson, Krister, 1970-
(författare)
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I främsta rummet
- 2009
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Doktorsavhandling (övrigt vetenskapligt)abstract
- The purpose of the thesis is to investigate planning processes for academic library buildings and the outcomes of such processes. This is accomplished through a case study utilising discourse analysis. The main question is: How is a vision of an academic library implemented in and through a building? The case study is retrospective and focused on the building of a new library at Kalmar University, Sweden, at the end of the 1990s. During this period, technological and educational developments and general societal change transformed the context of library planning and made way for renegotiations of the librarian profession. A critical realist approach characterises the study of visions, processes and the analysis of the various functions of the building. Results reveal the proactive nature of the activities of the library director in Kalmar. Early in the process he formulated a vision in which he presents the library as an information resource, a meeting place between different user groups and a workplace intended to promote learning and knowledge. From a professional point of view, the vision implied a dehierarchisation of relations both within the library staff and between library staff and visitors. The vision was based on an interpretation of Swedish national educational policy, and architecturally manifested by an ambition to reduce the physical and psychological boundaries between library staff and visitors. The early formulation of the vision together with the clients’ use of architectural expertise facilitated the choice of architects. However during the process a need arose to anchor the decision in the library field. Efforts were made to address library expertise and to collect user comments from a broader academic field. Discourses concerning the university library as a workplace and a meeting place were especially evident in the strategies of the leading agents. The discourses uncovered in the study correspond to more general discourses which became prominent in society and higher education during the period in question. The library itself has met growing appreciation by users both from within and outside the university. The proactive leadership demonstrated by the library director in Kalmar was based on hegemony rather than coercion. This corresponds to contemporary tendencies. Hegemonic consent may persist even after changes in leadership. In Kalmar however, architectural solutions with insufficient support from the library staff have been reconstructed after changes in leadership. Future research on architectural planning processes may pay further attention to different discursive resources, social fields and the positions within them.
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- Lundberg, Christine
(författare)
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Challenges in Delivering Services:
- 2010
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Doktorsavhandling (övrigt vetenskapligt)abstract
- Significant challenges are faced by front-line hospitality and tourism employees interacting with customers on a daily basis. These challenges and the ways they are dealt with form the focus of this thesis. As they interact, a range of incidents may arise from highly satisfactory encounters to service failures. It has been argued that in order to achieve satisfactory service encounters, employees need to feel in control, satisfied and motivated as well as being given appropriate assistance, information and training. Front-line employees in hospitality and tourism are focused on here due to the complex nature of the industry. It is commonly agreed that it is characterised by poor working conditions such as anti-social working hours, part-time and/or seasonal work, minimal on-the-job training and low levels of pay. These are all factors which may affect employee work satisfaction and motivation as well as recruitment and retention.The thesis is comprised of four studies. In Study I, hospitality and tourism employee work motivation is analysed. Study II examines front-line hotel restaurant employees’ experiences of service encounters. How the skills utilised by employees during these service encounters are acquired and developed is then explored in Study III. Study IV concludes by examining employee informal information sharing activities, which offer one way of developing these skills.The thesis’ findings paint a more positive picture of work and workers in hospitality and tourism than suggested in some of the earlier published research. This could be explained by the fact that the thesis utilises an employee perspective in its truest sense. The findings of the thesis show that employees are motivated (to large extent by factors that have been pointed out in earlier published work motivation research) and that they are active in the pursuit of developing skills necessary to create satisfactory service encounters. Another conclusion of the thesis’ findings is that the interaction between workers and guests in the service encounter provides an important opportunity for workers to feel satisfied at work.
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- Reis, Maria
(författare)
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Att ordna, från ordning till ordning. Yngre förskolebarns matematiserande
- 2011
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Doktorsavhandling (övrigt vetenskapligt)abstract
- A starting point for this study was an interest based in my earlier experience that most of the youngest children’s mathematizing in everyday life was unspoken and unknown. The aim of this thesis is to contribute to the knowledge about how toddlers mathematize and develop mathematical knowledge and understanding through activities with concrete material. The theoretical framework is based on variation theory (Marton & Booth, 1997; Marton et al., 2004), combined with ideas offered by Gibson and Gibson (1955), Gibson et al. (1962) and Gibson and Pick (2000). This framework makes it possible to describe subtle differences in how children handle a mathematical content. It holds a non-dualistic ontological position, and sees phenomena from a second order perspective, focusing on ”children’s perspectives” and the object of learning. The collected data consists of 47½ hours of video documentation of 16 toddlers’ everyday activities and arranged situations in a longitudinal study. Situations chosen for analysis is a sub-sample from a larger corpus. “Fine-grained analysis” is performed of four toddlers’ activities with nesting cups and a ring tower and their verbal and non-verbal interaction. The design of the arranged situations was that a new material was introduced, a material similar to one well known to the children. The toddlers themselves chose the material (self chosen activities) and for how long time they wanted to use it. The materials consisted of rings and cups that could be ordered according to their size and slope in series or in a tower. The results show a variety of different ways that the toddler may handle the situation. From the analysis the following categories have been identified: Building a tower without apparent order, Making an order, Bringing and maintain size order, Challenging order, Creating new order to challenge peers’ knowledge. Based on previous knowledge the child distinguished by differentiation some dimensions of variation, particularly orientation, tower property and size, and values within these dimensions of variation. The results show that toddlers discern and open one dimension of variation at a time. The first dimension of variation the children identify and open is the orientation of the cups and rings. Then what tower a cup belongs to and later the size dimension are discerned by the toddler. Finally the toddler discerns that all cups and rings have a certain place in the order, and that all rings and cups are important for the ordering. A conclusion to be drawn is that a previous value within a dimension of variation is later identified as a new value or another dimension of variation. The interest of this research was to study toddler mathematizing “in situ” and focus on how children’s mathematical development is interactively constructed “here and now”. Toddlers’ activity of this kind is a crucial preparation for fundamental arithmetics such as properties of number and basic operations. Structuring and ordering in series are important in relation to sense-making in early mathematizing.
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- Carlson Ingdahl, Tina, et al.
(författare)
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Människor, skjortor och siffror - reducera komplexitet och en order blir till
- 2012
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Doktorsavhandling (övrigt vetenskapligt)abstract
- More than 35 years ago, calls were made for research on the constitutive role of accounting. Since then, many statements have been made to specify what accounting is or is not. This study describes what accounting does, in order to amalgamate a fragmented picture of accounting in practice, instead of seeking the answer to the existential question of what accounting really is. The purpose of this study was to investigate and describe what accounting does, and how this is done on the basis of business meetings in order to contribute to a better understanding of the role of accounting in practice. This study is based on the actor-network theory approach. Particular attention has been paid to accounting as named numbers, when becoming a performative participant in framed situations. The framed situations of business meetings contained three elements; 1) pure calculation, 2) qualculation which include both calculation and judgments, and 3) calqulation as a collective social process. An ethnographically inspired field study was carried out at Eton Fashion AB, a Swedish shirt making company. Data was collected by participant observations of business meetings supported by interviews. Photography, sound recording, and field notes were used as techniques for documentation. Diagnoses of five business meetings revealed that; 1) accounting restricted time, place and content, 2) accounting brought past and future into the present, 3) accounting summarized and obscured discontinuities, 4) accounting defined people and things, and 5) accounting called for the filling of content. Accounting became an actor in these five ways as they were allied with people and things that appeared in the meetings. Accounting was in a context where people made sense of situations by making both estimates and judgments. During the meetings, an ongoing reduction of complexity was taking place. Step by step, diversity and complexity were reduced until an order filled with numbers was the only thing remaining. At the same time, something was gained, as we step by step achieved greater legibility, transportability and universality. In this way the situation could subsist. It might move to new situations and it might allow for new summaries and new situations to take place. The situation of a meeting contained elements of pure calculation representing the cold, anonymous and empty part. Often though, calculation, because of its emptiness, initiated for qualculation and calqulation to begin. Accounting as an idea is a taken for granted phenomenon, with influence, often far beyond what we can see when we find ourselves in a given situation. I conclude that it could have been some other way. It is not accounting in itself, its own excellence or ability to represent the truth, which makes it successful. The success story of accounting is simply about “the others” with whom accounting is an ally.
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| 7. |
- Dahlström, Mats
(författare)
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Under utgivning:
- 2006
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Doktorsavhandling (övrigt vetenskapligt)
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| 8. |
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| 9. |
- Eriksson, Kajsa G.
(författare)
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Concrete Fashion:
- 2009
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Doktorsavhandling (övrigt vetenskapligt)
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