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- Lundqvist, Robert
(författare)
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Quality improvements of teaching and learning in higher education : a comparison with developments in industrial settings
- 1998
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Ingår i: Teaching in Higher Education. - : Informa UK Limited. - 1356-2517 .- 1470-1294. ; 3:1, s. 51-62
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Tidskriftsartikel (refereegranskat)abstract
- As in the case in many areas of society, quality issues have come into focus also in higher education. One expression is that there are a number of institutions in higher education where a Total Quality Management (TQM) perspective has been adopted. However, most of these examples are found in non-academic activities. This article discusses the possibility to achieve improvements in teaching and learning from the adoption of a TQM perspective. The discussion will be based upon an analogy with one particular development common in trade and industry, namely the transition towards process orientated structures, and towards less reliance on screening, rework and scrapping of non-conformance. The basic argument is that a similar change in higher education accompanied by the adoption of a TQM perspective comprising elements as focus on customer needs, process orientation and continuous improvements could result in improvements in teaching and learning.
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- Olsson, Richard
(författare)
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Subcontract Coordination in Construction
- 1998
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Ingår i: International Journal of Production Economics. - 0925-5273 .- 1873-7579. ; 56-57, s. 503-509
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Tidskriftsartikel (refereegranskat)abstract
- The building industry in Sweden has for the last five years been under hard pressure to reduce costs, and lead times, while at the same time improving quality. During this period the range of services such as air distribution, heating, cooling and electrical systems has continued to increase, creating more complex buildings. Today, we encounter problems with communication, boundaries between subcontractors, too many people in the same place at the wrong time and too little emphasis on the testing phase. In order to meet customer's expectations, to have a fully functional and tested product at a given time, several main contractors in Sweden have started to use a special subcontract coordinator in an effort to reduce problems.The case study method was used to find out how the subcontract coordinator was working, where in the organisation he should be placed and what he adds to the construction process. Studies have been conducted on several types of building projects, varying organisations and geographically spread projects.The need for the subcontract coordinator is clearly stated among all types of participants. The function adds a more holistic outlook in scheduling, communication, troubleshooting and performance testing before project completion. The aim of this study is to provide a guideline for the coordinator's work. The results can be used to achieve a smoother construction phase with a successful project close-out.
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