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- Lenberg, Per, 1976, et al.
(författare)
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An initial analysis of differences in software engineers’ attitudes towards organizational change
- 2016
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Ingår i: Proceedings - 9th International Workshop on Cooperative and Human Aspects of Software Engineering, CHASE 2016. - New York, NY, USA : ACM Press. - 9781450341554 ; , s. 1-7
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Konferensbidrag (refereegranskat)abstract
- The ability to manage change is important in software engineering organizations, where rapid progress in technologies and constantly evolving methodologies create a turbulent environment. Research has identified employees’ attitudes towards organizational change as a key factor in the change process. Nonetheless, few studies exist that explore such attitudes in a software engineering context. The nature of change efforts is such that they often do not equally affect the various roles in the organization, which indicates that the roles may hold different attitudes. This study aimed to verify the existence of these presumed differences in attitudes towards organizational change between roles in a software engineering organization and to identify factors that contribute to these differences. The result of a survey (N=51) confirmed that there were significant differences, and that the software developers had a more positive attitude towards change and had deeper knowledge about the intended outcome compared to the line managers. The result of in-depth interviews (N=11) revealed that the software engineers evaluate the planned change in relation to the norms, values and standards of their peer group, meaning that an employee will have a positive attitude towards a change if its result is likely to make, or has made, it easier for him/her to uphold the peer group’s norms and values.
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| 2. |
- Lenberg, Per, 1976, et al.
(författare)
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Human factors related challenges in software engineering - An industrial perspective
- 2015
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Ingår i: 8th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE). - : IEEE. - 9781467370318
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Konferensbidrag (refereegranskat)abstract
- © 2015 IEEE. It is increasingly recognised that successful Software Engineering not only depends on technical or process issues, but requires attention to human factors. Researchers include such aspects which has led to both new theories and refined methods. However, it is not clear if professionals in the software industry agree that human factors are critical and what the related challenges and possibilities are. The purpose of the present study is to address this discrepancy. Using a qualitative research method, we elicited information about how and why human factors affect Software Engineering projects, which challenges are of special interest and the context in which they arise. Thematic analysis of data from interviews with nine senior software professionals in multiple Swedish software companies of differing size identified four main challenging areas. As supported by existing research, customer relations and communications were highlighted as important, but so too is the need for more holistic and multi-dimensional solutions and the importance of human factors in software organisational change. In addition, quantitative results indicate that the professionals see the organisational and group aspects as more important than the individual aspect. Our results can help to focus future research on matters that software practitioners consider important.
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| 3. |
- Lenberg, Per, 1976, et al.
(författare)
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Towards a Behavioral Software Engineering
- 2014
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Ingår i: CHASE 2014 Proceedings of the 7th International Workshop on Cooperative and Human Aspects of Software Engineering. - New York, NY, USA : ACM. - 9781450328609 ; , s. 48-55
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Konferensbidrag (refereegranskat)abstract
- Throughout the history of Software Engineering (SE) it has been repeatedly found that the humans involved, i.e. the engineers and developers in addition to other stakeholders, are a key factor in determining project outcomes and success. However, the amount of research that focuses on human aspects has been limited compared to research with technology or process focus. With increasing maturity of the field, interest in agile methods and a growing dissatisfaction with the continued challenges of developing high-quality software on time, the amount of SE research putting human aspect in primary focus has increased. In this paper we argue that a synthesized view of the emerging human-focused SE research is needed and can add value through giving focus, direction and help identify gaps. Taking cues from the addition of Behavioral Economics as an important part of the area of Economics we propose the term Behavioral Software Engineering (BSE) as an umbrella concept for research that focus on behavioral and social aspects in the work activities of software engineers. We propose that a model based on three units of analysis can give structure and point to concepts that are important for BSE. To add detail to this model we are conducting a systematic review to map out what is currently known. To exemplify the model and the area we here present the results from a subset of the identified concepts.
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