Auditoria de Manutenção Baseada em Elementos Quantitativos e Qualitativos em Sistemas de Saúde : [Maintenance Audit Based on Quantitative and Qualitative Elements for Health Care Systems]

• The dependability of hospital facilities and equipments is a critical element in the performance of health care systems. The availability needs to be near one hundred percent, especially equipment related to the emergency department. Faults in equipments have to be rectified as fast as possible, i.e. the organizational readiness and the maintainability of the equipments need to be excellent. This paper introduces a maintenance audit model, based on quantitative and qualitative elements, together with a maturity model for facilities and equipments of health care systems. Qualitative and quantitative methods are combined in order to complement advantages and disadvantages of them both.

Ämnesord

TEKNIK OCH TEKNOLOGIER  -- Samhällsbyggnadsteknik -- Annan samhällsbyggnadsteknik (hsv//swe)

ENGINEERING AND TECHNOLOGY  -- Civil Engineering -- Other Civil Engineering (hsv//eng)

Nyckelord

Audit

RAMS

BSC

indicator

KPI

maintenance

performance

health care

Drift och underhållsteknik

Operation and Maintenance

Publikations- och innehållstyp

vet (ämneskategori)

art (ämneskategori)