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Sökning: swepub > Örebro universitet > Grönlund Åke 1954 > Ask Andreas > Refereegranskat

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1.
  • Ask, Andreas, et al. (författare)
  • The Örebro City Citizen-Oriented E-Government Strategy
  • 2008
  • Ingår i: International Journal of Electronic Government Research. - : IGI Global. - 1548-3886 .- 1548-3894. ; 4:4, s. 69-88
  • Tidskriftsartikel (refereegranskat)abstract
    • This article discusses practices, opportunities, and challenges in local e-government project management by means of a case study involving interviews, document studies, and an element of action research, over eight months. The analysis against e-government success factors finds seven "critical issues"; political timing, resource allocation, political mandate, distinction between administrative and political responsibilities, coordination of departments, dependence on providers, and use of standards. We found these issues open for local choice, influences of strong individuals and groups, and chance. This is a consequence of the prevailing strategic model for the public sector, New Public Management, which leaves these issues to be filled by negotiations among many actors with different roles, goals, and action space. The general lesson is that there is a need for practical ways of acting strategically to reduce the risk level and increase the ability to implement policy. 
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2.
  • Ask, Andreas, et al. (författare)
  • Implementation challenges : competing structures when new public management meets eGovernment
  • 2008
  • Ingår i: Electronic government. - Berlin : Springer. - 9783540852032 ; , s. 25-36
  • Konferensbidrag (refereegranskat)abstract
    • This article discusses practices, opportunities and challenges in local eGovernment project management by means of a case study of a Swedish city aiming at completely refocusing services, electronic and other, to become “citizen oriented”, meaning being able to meet the citizens’ needs more effectively. Based on empirical evidence collected by interviews and document studies, the article analyzes the development towards eGovernment and “the 24/7 agency”. Analyzing the case against eGovernment success factors we find seven challenges; political timing, resource allocation, political mandate, distinction between administrative and political responsibilities, coordination of departments, dependence on providers, and wise use of standards.. These challenges are critical because they mean choices important for national eGov development are open for local politics, complicated ad-hoc alliances among cities, and influences of strong individuals and groups. The article analyzes the challenges and finds that this situation is much a consequence of the prevailing strategic model for the public sector, New Public Management (NPM). This model by design leaves these issues in a void which has to be filled by negotiations among many actors with different roles, goals, and action space. The case shows that this makes national strategic eGov development volatile as it is dependent on a large number of local political assemblies; unlike the intention, NPM politicizes eGovernment.
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  • Resultat 1-2 av 2
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tidskriftsartikel (1)
konferensbidrag (1)
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Ask, Andréas (2)
Hatakka, Mathias (1)
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Högskolan Dalarna (1)
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Engelska (2)
Forskningsämne (UKÄ/SCB)
Naturvetenskap (2)
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