| 21. |
- Berling, Clas, et al.
(author)
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Deploying Goals and Measuring Efficiency in an Academic Organisation. A Pilot Study
- 2000
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In: Proceedings of the 3rd International Conference on Building People and Organizational Excellence. ; , s. 342-346
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Conference paper (peer-reviewed)abstract
- In many organizations it is considered of vital importance to translate its vision and strategy into objectives, to determine the best means of achieving these and to review the results – with participation from all members, from management to shop floor. The objective of this study was to make a first test of a method that could be applied for verbalizing and communicating a common vision and identify critical objectives concentrating on nonfinancial measures in an academic research organization. Being a rather heterogeneous multidisciplinary centre the focus was on critical issues, which could promote organizational alignment. Three different systems that could be applicable were identified: Balanced Scorecard, hoshin kanri and ProMES. A design team was formed to formulate objectives and measurements. They found that it was a far from easy task to identify relevant objectives for the organization and especially to establish their different importance. The discussions led to a more common view and agreement about issues that had to be given more attention.
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| 22. |
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| 23. |
- Bertlett, Johan, et al.
(author)
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Learning from Near-Accidents
- 2002
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In: Proceedings of the Fourth European Conference of the European Academy of Occupational Health Psychology. - 1473-0200. ; , s. 89-92
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Conference paper (peer-reviewed)
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| 24. |
- Blomé, Mikael, et al.
(author)
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Computer supported visualisation of quality systems developed by network teams
- 2003
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In: Applied Ergonomics. - 1872-9126. ; 34:3, s. 239-247
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Journal article (peer-reviewed)abstract
- This paper reports a pilot study and three case studies to examine aimed at studying if a quality system, according to the ISO 9000 quality standard, can be visualised, exploring how the visualisation should be designed in order to support continuous improvements and evaluating the design process for development of prototypes. By discussing with the research team, three companies in southern Sweden set up design teams to establish principles for visualisations of their quality systems on their intranets. Together with one of the researchers, the design teams created and evaluated computer supported prototypes and exchanged ideas between the teams via the Internet. The results show that quality systems can be adequately visualised and that the companies preferred descriptions of the physical plant layout containing symbols that connect to further information by hyperlinks. A quality system based on computer supported visualisation will make the quality system more understandable and have better possibilities to engage personnel in the quality work; it will be faster, easier, and more interesting to use than systems with only paper documents. The use of design teams with access to each other's prototypes via the Internet supported the design process by stimulating generation of ideas and solutions to visualise a quality system. (C) 2003 Elsevier Science Ltd. All rights reserved.
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| 25. |
- Blomé, Mikael, et al.
(author)
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Computer supported visualization of ergonomic guidelines
- 2003
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In: [Host publication title missing]. - 400 Commonwealth Drive, Warrendale, PA, United States : SAE International.
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Conference paper (peer-reviewed)abstract
- This study attempts to discover how ergonomic guidelines should be visualized in order to make it easier and more interesting to find and interpret the guidelines throughout the construction process. A prototype visualizing ergonomic guidelines at the intranet has been developed and evaluated at a company that produces cars for the global market. The results shows that the visualization of ergonomic guidelines should preferably be based on a picture of the physical car with hyperlinked segments easy to relate to a group of guidelines or a specific guideline. A specific ergonomic guideline should preferably have measurements related to pictures of car objects and human body parts.
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| 26. |
- Blomé, Mikael, et al.
(author)
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Computer supported visualization to support continuous improvements within quality systems
- 2001
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In: ; , s. 135-143
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Conference paper (peer-reviewed)abstract
- This paper presents a study wherein computer supported visualization is used to design and enhance understanding of quality systems. The study attempts to discover if a quality system such as ISO 9000 can be visualized, and how the visualization should be designed in order to support continuous improvement. Three companies in southern Sweden have set up special groups (here called design groups) whose purpose is to establish principles for models to visualize their quality systems on the Intranet. Their goal is to find a web-based solution that eliminates problems with updating documents, but that also supports understanding as well as reflection about how to improve existing routines and workflows. The design groups create and evaluate computer supported prototypes and exchange ideas via the Internet. The companies prefer descriptions containing local symbols (pertaining to just their company) that connect non-physical aspects, e.g. communication, with the physical environment. They also prefer the use of pictures as much as possible, since this makes the context more understandable. A quality system based on visualization will have better possibilities to engage personnel in the quality work; it will be faster, easier, and more interesting to use than systems with paper documents or other text based systems on the intranet.
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