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Service Quality - f...
Service Quality - from Value Creation to Customer satisfaction, Loyalty and Brand Equity
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- Dahlgaard-Park, Su Mi (editor)
- Lund University,Lunds universitet,Institutionen för tjänstevetenskap,Samhällsvetenskapliga institutioner och centrumbildningar,Samhällsvetenskapliga fakulteten,Department of Service Studies,Departments of Administrative, Economic and Social Sciences,Faculty of Social Sciences
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(creator_code:org_t)
- 2011
- English.
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Series: Total Quality Management & Business Excellence, 1478-3363
- Related links:
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https://lup.lub.lu.s...
Subject headings
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Subject headings
- SAMHÄLLSVETENSKAP -- Annan samhällsvetenskap -- Tvärvetenskapliga studier inom samhällsvetenskap (hsv//swe)
- SOCIAL SCIENCES -- Other Social Sciences -- Social Sciences Interdisciplinary (hsv//eng)
Keyword
- Service Quality
- Service Value
- Value Creation
- E-Service Quality
- Service Quality Perceptions in Retail
- Service Quality in Airport
Publication and Content Type
- sam (subject category)
- vet (subject category)
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