Visualizing informal learning behavior from conference participants Twitter data

• Knowledge Management acknowledged organizational learning as a key factor for creating competitive advantage for companies in early 1990. However, studies on informal learning in this connection are still in their infancy. This article contributes to an emerging field of 'small data' research on Twitter by presenting a case study of how community managers in Finland used this social media platform to construct an informal learning environment around an annually organized conference. In this empirical study we explore informal learning behavior in project contexts especially by analyzing and visualizing informal learning behavior from Twitter data from conference participants.

Ämnesord

SAMHÄLLSVETENSKAP  -- Medie- och kommunikationsvetenskap -- Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning (hsv//swe)

SOCIAL SCIENCES  -- Media and Communications -- Information Systems, Social aspects (hsv//eng)

Nyckelord

Learning

informal learning

memory aids

communities of practice

social network analysis

Twitter

Publikations- och innehållstyp

ref (ämneskategori)

kon (ämneskategori)