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- Siverbo, Sven,1970-Högskolan Väst,Avd för företagsekonomi (author)
Conceptualizing dysfunctional consequences of performance measurement in the public sector
- Article/chapterEnglish2019
Publisher, publication year, extent ...
- 2019-03-14
- Informa UK Limited,2019
- printrdacarrier
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- LIBRIS-ID:oai:DiVA.org:hv-13759
- https://urn.kb.se/resolve?urn=urn:nbn:se:hv:diva-13759URI
- https://doi.org/10.1080/14719037.2019.1577906DOI
- https://gup.ub.gu.se/publication/279889URI
Supplementary language notes
- Language:English
- Summary in:English
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Notes
- Published online: 14 Mar 2019
- Performance measurement (PM) has become increasingly popular in the management of public sector organizations (PSOs). This is somewhat paradoxical considering that PM has been criticized for having dysfunctional consequences. Although there are reasons to believe that PM may have dysfunctional consequences, when they occur has not been clarified. The aim of this research is to conceptualize the dysfunctional consequences of PM in PSOs. Based on complementarity theory and contingency theory we conclude that dysfunctional consequences of PM are a matter of interactions between PM design and PM use, between control practices in the control system and between PM and context. © 2019, © 2019 Informa UK Limited, trading as Taylor & Francis Group.
Subject headings and genre
- SAMHÄLLSVETENSKAP Statsvetenskap Studier av offentlig förvaltning hsv//swe
- SOCIAL SCIENCES Political Science Public Administration Studies hsv//eng
- SAMHÄLLSVETENSKAP Ekonomi och näringsliv Företagsekonomi hsv//swe
- SOCIAL SCIENCES Economics and Business Business Administration hsv//eng
- Performance measurement
- dysfunctional consequences
- control system
- Business administration
- Företagsekonomi
- control system
- dysfunctional consequences
- Performance measurement
Added entries (persons, corporate bodies, meetings, titles ...)
- Cäker, Mikael,1972Gothenburg University,Göteborgs universitet,Företagsekonomiska institutionen, Redovisning,Department of Business Administration, Accounting(Swepub:gu)xcakmi (author)
- Åkesson, Johan,1964Gothenburg University,Göteborgs universitet,Företagsekonomiska institutionen, Redovisning,Department of Business Administration, Accounting(Swepub:gu)xakejo (author)
- Högskolan VästAvd för företagsekonomi (creator_code:org_t)
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- In:Public Management Review: Informa UK Limited21:12, s. 1801-18231471-90371471-9045
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