Crisis Communication as a Multilevel Game : The Muhammad Cartoons from a Crisis Diplomacy Perspective

• The Muhammad cartoon crisis in 2005 provides an illustrative example of how crises travel across geographical boundaries, in this case, from a national newspaper into a full-fledged public diplomacy crisis at the international level. From a crisis management perspective, a multilevel setting poses a real challenge to actors trying to contain the situation at hand. Likewise, the multilevel nature of a crisis poses a challenge to crisis communication theories, which have traditionally focused on rhetorical strategies in single organizational crises. As a response, this article proposes a framework for examining crisis communication based on how actors’ framing impact the perceptions of arenas, stakeholders, and communication strategies.

Ämnesord

SAMHÄLLSVETENSKAP  -- Statsvetenskap -- Statsvetenskap (hsv//swe)

SOCIAL SCIENCES  -- Political Science -- Political Science (hsv//eng)

SAMHÄLLSVETENSKAP  -- Medie- och kommunikationsvetenskap -- Kommunikationsvetenskap (hsv//swe)

SOCIAL SCIENCES  -- Media and Communications -- Communication Studies (hsv//eng)

Nyckelord

crisis management

crisis communication

globalization

culture

government

policy making

public sphere

political cartoon

Statsvetenskap med inriktning mot krishantering och internationell samverkan

Statsvetenskap med inriktning mot krishantering och internationell samverkan

Political science

statskunskap

culture

globalization

government

policy making

public sphere

political cartoon

Publikations- och innehållstyp

ref (ämneskategori)

art (ämneskategori)