Giving Online Support : Individual and Social Processes in a Domestic Violence Forum

• The paper analyses social and individual processes of social support in an online forum for victims of domestic violence. The main conclusion is that a key mechanism that makes online social support forums work has to do with how the setting is made into a 'community of practice' rather than a mere aggregation of posts or isolated minor exchanges within a common topic. It appears that support forums may function in relatively self-regulating ways as a process of informal socialisation and learning might create engagement and contribute to the creation of an abstract, but still joint, enterprise keeping participants together by mutual engagements and shared histories. Online support forums seem to be in need of 'givers' who have acquired the necessary social capital to function as prime definers that hold the forum together and secures its functioning.

Ämnesord

SAMHÄLLSVETENSKAP  -- Sociologi (hsv//swe)

SOCIAL SCIENCES  -- Sociology (hsv//eng)

Nyckelord

social support

online forums

community of practice

network analysis

content analysis

online support

domestic violence forum

mutual engagement

shared histories

social capital

web based communities

online communities

virtual communities

Publikations- och innehållstyp

ref (ämneskategori)

art (ämneskategori)