Leading global IT-enabled change across cultures

• This paper explores, from a practice-based departure, the question of how global companies lead IT-enabled transformation across cultures. The paper examines the change management practices incorporated by the leading telecommunications company Ericsson in the transformation of its finance and accounting (F&A) unit. The findings suggest that a practice-based culture can make global transformation projects easier to accomplish, and that IT can reinforce such a culture. However, the findings also shows how the intangible structure of practice-based culture and the tangible structure IT supplies a foundation to build on, but require additional resources that are more situated, social and human oriented to be successful. Overall this paper offers a new perspective of IT-enabled change across cultures by developing the analytical concepts of common ground, common meaning and common interest.

Ämnesord

SAMHÄLLSVETENSKAP  -- Ekonomi och näringsliv -- Företagsekonomi (hsv//swe)

SOCIAL SCIENCES  -- Economics and Business -- Business Administration (hsv//eng)

Nyckelord

case study

culture

IT-enabled change

transformation

global organisational change

change management

practice-based perspective.

Business studies

Företagsekonomi

Företagsekonomi

Business Studies

Publikations- och innehållstyp

ref (ämneskategori)

art (ämneskategori)