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Sökning: onr:"swepub:oai:DiVA.org:uu-119624" > Leading IT-Enabled ...

LIBRIS Formathandbok  (Information om MARC21)
FältnamnIndikatorerMetadata
00005308nam a2200469 4500
001oai:DiVA.org:uu-119624
003SwePub
008100226s2010 | |||||||||||000 ||eng|
024a https://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-1196242 URI
040 a (SwePub)uu
041 a engb eng
042 9 SwePub
072 7a vet2 swepub-contenttype
072 7a dok2 swepub-publicationtype
100a Iveroth, Einar,d 1976-u Uppsala universitet,Företagsekonomiska institutionen4 aut0 (Swepub:uu)einiv332
2451 0a Leading IT-Enabled Change Inside Ericsson :b A Transformation Into a Global Network of Shared Service Centres
264 1a Uppsala :b Department of Business Studies,c 2010
300 a 116 s.
338 a electronic2 rdacarrier
490a Doctoral thesis / Företagsekonomiska institutionen, Uppsala universitet,x 1103-8454 ;v 146
500 a The provided document is only the summary and introductory chapter of the thesis (i.e. excluding the five papers). If you want more information about the thesis as a whole please contact the author einar.iveroth@fek.uu.se.
520 a The purpose of this thesis is to explore—from a managerial perspective—how IT-enabled change is designed, led, and sustained from-within an organisation. This is an issue of central concern because there is a considerable lack of research that directly incorporates IT in management and organisational change studies. In addition, earlier research has recurrently focused on abstract theorising, aggregated perspectives, and exploring organisational change from the outside, from-without. Consequently, the present body of research provides limited knowledge of how organisations in practice lead large-scale IT-enabled transformations. The thesis herein sets out to explore this question, and does so by following the change designers and agents of the telecommunications company Ericsson, that transformed its finance and accounting unit from a highly decentralised structure into a shared service centre structure (SSC) entitled: “The Global F&A Transformation Programme”. The formal transformation lasted three years, was enabled by an enterprise resource planning (ERP) system, and was driven in the majority of Ericsson’s sub-units situated in more than 140 countries. Theoretically, this thesis addresses the research question: how do actors and structures influence large-scale IT-enabled change? The principal finding of the thesis is a four-stage analytical framework built on the concepts of common ground, common meaning, common interest, and common behaviour: The Commonality Framework for IT-enabled Change. The value of the framework is that it depicts the interplay between actors and structures on a micro-level. In doing so, the framework explains the different levels of complexity in a transformation and how they require different structures to be used, different activities to be performed, different skills to be applied, and different roles to be played. The framework can be used by both academics and practitioners to develop, assess, and improve IT-enabled change projects. In a broader perspective, the findings further suggest that change comes about as an upward spiral, within which the moving targets of IT and organisation are intimately interconnected. This reciprocal interconnectedness between IT and organisation across time implies that if changes are done to technological properties, this necessitates changes to the organisational properties, and vice versa. Organisations at the hands-on-level more or less have to change to make use of the IT-enabled advantages. Thus, successful IT-enabled change is more than the technology artefact per se, and requires thoughtful attentiveness not only to the technological and material side, but also to the organisational, social and human side of change. The theoretical contribution of this thesis is the in-depth exposition of different aspects and interplays between the properties of actors and structures from-within the organisation. The empirical contribution is the description of how contemporary multinational organisations initiate, lead, and sustain large-scale IT-enabled change.
650 7a SAMHÄLLSVETENSKAPx Ekonomi och näringslivx Företagsekonomi0 (SwePub)502022 hsv//swe
650 7a SOCIAL SCIENCESx Economics and Businessx Business Administration0 (SwePub)502022 hsv//eng
653 a IT-enabled change
653 a global organisational change
653 a ERP
653 a shared service centre
653 a change agent
653 a actor
653 a structure
653 a practice.
653 a Business studies
653 a Företagsekonomi
653 a Business Studies
653 a Företagsekonomi
700a Lindvall, Jan,c Docentu Uppsala universitet,Företagsekonomiska institutionen4 ths
700a Engwall, Lars,c Professoru Uppsala universitet,Företagsekonomiska institutionen4 ths
700a Werr, Andreas,c Docentu Stockholm School of Economics4 opn
710a Uppsala universitetb Företagsekonomiska institutionen4 org
856u https://uu.diva-portal.org/smash/get/diva2:300564/FULLTEXT01.pdfx primaryx Raw objecty fulltext
8564 8u https://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-119624

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