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- Albinsson, Lars
(författare)
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Citizens´ services : Nordic and Baltic research needs
- 2009
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- What are the key issues in citizen-centric service development that research should address? People engaged in the development of services for citizens, both public and private, in six countries – Iceland, Sweden, Lithuania, Norway, Estonia and Latvia – have participated in half-day workshops during 2008-2009 to discuss the challenges research projects should take on, which output is needed and how to conduct them in order to better help service developers. This work has been a key part of the project “Citizens’ services – Turning Public Private outside in”. In general, the situation in the six countries is very similar and key findings include: • The need to improve cross- and inter-organizational service development. There are too many “silos”. • The need to better engage citizens in service design, to increase the use and effectiveness of services. • The need for more collaborative research projects with researchers, and public and private service developers in an action-oriented and experimental mode.
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- Amnér, Gunilla, et al.
(författare)
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Arbetssituation och stresshantering hos kabinpersonal
- 2001
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- Although serious accidents or near-accidents are relatively rare in airline traffic, when they occur cabin attendants are expected to act effectively and with authority. However, the ability of cabin attendants to intervene professionally is also called for in other critical situations, such as when incidents that are frightening for the passengers occur or when passengers suddenly become ill. The study reported deals with cabin attendants’ work situation and manner of coping with stress described by 101 cabin attendants belonging to three Swedish airlines.
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- Andersson, Thomas
(författare)
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Hälsa och lärande : Frågor för hälso- och sjukvårdssystemet
- 2005
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- Denna rapport sammanfattar slutsatserna av en pilotstudie genomförd för att undersöka relationerna mellan hälsa och lärande. Den speglar betydelsen av att stärka sambanden kring dessa områden inom ramen för de omfattande förändringar yrkes- och samhällslivet nu genomgår. Ny teknik och organisationsformer introduceras och gamla jobb rationaliseras bort medan nya uppstår. Det ställs ökade krav på utbildning och kontinuerligt lärande. Förmågan att utveckla och använda kunskap, inte minst genom innovationer, framstår som allt mer väsentlig. Konsekvenserna har hittills tett sig mest genomgripande i det privata näringslivet, men också den offentliga sektorn omfattas i allt högre grad.
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- Arnfalk, Peter, et al.
(författare)
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Kartläggning av svensk FoU inom området IT och miljö
- 2009
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- Swedish R&D activities in the field of IT and the environment - a mapping related to indirect environmental effects and effects at system level Feb 2009: Peter Arnfalk, Andrius Plepys, Chris van Rossem, The International Institute for Industrial Environmental Economics, Lund University. The International Institute for Industrial Environmental Economics (IIIEE) at Lund University has, in autumn 2008, been commissioned by Swedish Governmental Agency for Innovation Systems (VINNOVA) to investigate Swedish research and development (R & D) scene in the field of IT and the environment. The survey was conducted with the help of Blekinge Institute of Technology and the company Exido, a reference group with representatives from the Royal Institute of Technology (KTH), Linköping University (LiU), Interactive Institute, as well as the Swedish IT & Telecom Companies (a part of Almega). The purpose of the survey was to provide a current review and understanding of research activities in Sweden to assess how to best design and fund R & D efforts in the field for Swedish growth. The mission was to survey the area, analyze results and to draw conclusions. The mapping was limited to R & D projects related to indirect environmental effects and effects at system level from the use of IT, which means that research on IT’s own environmental impact along its life cycle, so-called direct effects, was not targeted. Information collection was made primarily with the help of a web-based questionnaire, through interviews, literature search and searches in various databases. The results show that there is a wide range of different projects in Sweden in this multidisciplinary field. Most R&D projects could be linked to the energy, environmental informatics, transport, process and manufacturing, buildings, as well as products and services. Many projects focused on our attitudes and behaviour surrounding the use of IT, an issue that was researched in 42 % of the projects. Furthermore, many of the reported projects are related to areas such as energy efficiency, environmental analysis, environmental monitoring, intelligent transportation systems, surveillance and control, process optimization and ‘smart houses’. Other areas of research concern are dematerialization, telework, urban planning, IT in energy production and distribution, virtual meetings, simulations, and eco-design of products. 8 We found R & D projects at many universities and institutes around the country, but a certain concentration was found mainly around Stockholm (Stockholm University, KTH, Kista), Gothenburg (Göteborg University, Business School, Chalmers), Linköping (Linköping University, including the Linköping Institute of Technology), Lund / Malmö (Lund University, Lund Institute of Technology and Malmö University College); and Karlskrona / Ronneby / Karlshamn of Blekinge Institute of Technology (BTH). Around these areas a number of research institutes can be found, which also carries out projects in the IT and the environment. We found that none of the national grant organizations for R & D projects have any explicit strategy or established grants program for interdisciplinary research in the field of IT and the environment. This may partly explain the fact that relatively few researchers characterize their projects in this field. Another reason may be that the area is not clearly defined and difficult to delineate. The findings of this study highlight the fact that IT offers a range of preventive solutions to environmental problems. Hence, IT solutions should to a greater extent be considered and included in the environmental technology toolbox, and its applications promoted when considering environmental measures. The concept of Green IT is currently mainly interpreted as IT with a relatively low direct environmental impact. The concept should preferably be expanded to also include indirect and systemic effects, to stress the fact that this is where the technology’s major environmental potential is found.
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