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| 2. |
- Alexopoulou, Sofia, 1984-, et al.
(författare)
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The grey digital divide and welfare state regimes : a comparative study of European countries
- 2022
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Ingår i: Information Technology and People. - : Emerald Group Publishing Limited. - 0959-3845 .- 1758-5813. ; 35:8, s. 273-291
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Tidskriftsartikel (refereegranskat)abstract
- Purpose: Technology access, digital skills, and digital services are increasingly prerequisites for public life and accessing public services. The digital divide in contemporary societies matters for efforts to digitalize the welfare state. Research has already mapped individual determinants of digital exclusion and the existence of an age-related digital divide. However, far less attention has been paid to variations in digital inclusion between countries and to their potential explanations related to political systems. This study explores the influence of variations in welfare regimes on the digital divide among seniors (aged 65+) in Europe.Design/methodology/approach: This article presents time-series cross-sectional analyses of the relationship between welfare state regimes and digital inclusion among seniors in European countries. The analyses are based on data from Eurostat, the World Bank, and the UN E-Government Survey.Findings: The authors find extensive variation in the digital inclusion of citizens between welfare regimes and argue that considering regime differences improves the understanding of these variations. The findings indicate that the age-related digital divide seems to be least evident in countries with more universalistic welfare regimes and most evident in countries where seniors rely more on their families.Originality/value: This is the first comparative study of the association between welfare state regimes and digital inclusion among seniors.
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| 3. |
- Antai, Imoh, et al.
(författare)
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Impact of the COVID-19 pandemic on business-to-business relationships in digital ecosystems: an African perspective
- 2023
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Ingår i: Information Technology and People. - : Emerald. - 0959-3845 .- 1758-5813. ; 36:8, s. 69-93
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Tidskriftsartikel (refereegranskat)abstract
- PurposeIn the African context, the threat of the disruption of traditional business value-creation processes, currently facilitated by the growing information technology (IT) ecosystem, came with the coronavirus disease 2019 (COVID-19) pandemic. Thus, this paper aims to investigate the impacts of the COVID-19 pandemic on interfirm relationships within the context of the digital ecosystem in Africa.Design/methodology/approachThis study employs an explanatory–exploratory qualitative approach from an interpretivist stance to investigate the impacts of the COVID-19 pandemic on interfirm relationships. The authors conducted seven in-depth interviews with top management executives in a Nigerian technology company, together with the company's archival data that provided the pre, during and post pandemic (2018–2021) business-to-business (B2B) relationship structures, to determine how these relationships have been affected.FindingsThe results suggest that the pandemic had a minimal effect on partnership relationships in the B2B ecosystems of the case company but affected only non-partnership relationships.Research limitations/implicationsThe authors' qualitative study is interpretive and the sample size is limited. Hence, there is a need for caution in generalizing the findings. The framework can be further validated across a wider population.Practical implicationsPartnerships can help organizations weather business crises. Consequently, organizations should maintain a healthy number of partnership relations to deal with periods in which challenges emerge in the business landscape. In other words, with tight contracts and a strategic focus on goals and objectives, partnership relations can help organizations weather business crises.Originality/valueThis study builds upon the burgeoning body of literature on digital ecosystems within the African context, which is a relevant contextual contribution.
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| 4. |
- Bawack, Ransome Epie, et al.
(författare)
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Understanding business analytics continuance in agile information system development projects: an expectation-confirmation perspective
- 2021
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Ingår i: Information Technology and People. - : Emerald Group Publishing Limited. - 0959-3845 .- 1758-5813. ; 34:6, s. 1551-1569
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Tidskriftsartikel (refereegranskat)abstract
- Purpose: This paper seeks to examine how expectations from business analytics (BA) by members of agile information systems development (ISD) teams affect their perceptions and continuous use of BA in ISD projects. Design/methodology/approach: Data was collected from 153 respondents working in agile ISD projects and analysed using partial least squares structural equation modelling techniques (PLS-SEM). Findings: Perceived usefulness and technological compatibility are the most salient factors that affect BA continuance intention in agile ISD projects. The proposed model explains 48.4% of the variance for BA continuance intention, 50.6% of the variance in satisfaction, 36.7% of the variance in perceived usefulness and 31.9% of the variance in technological compatibility. Research limitations/implications: First, this study advances understanding of the factors that affect the continuous use of BA in agile ISD projects; second, it contextualizes the expectation-confirmation model by integrating technological compatibility in the context of agile ISD projects. Originality/value: This is the first study to investigate BA continuance intention from an employee perspective in the context of agile ISD projects.
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| 5. |
- Berg, Elisabeth, et al.
(författare)
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Emphasizing technology: socio-technical implications
- 2005
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Ingår i: Information Technology and People. - : Emerald Group Publishing Limited. - 0959-3845 .- 1758-5813. ; 18:4, s. 343-358
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Tidskriftsartikel (refereegranskat)abstract
- Purpose – This article aims to focus attention on users of information technology (IT), especially mobile telephony. It focuses on what people actually say about mobile technology but also aims to pay attention to what they do not talk about, what is found in the silence, especially with new technology when much can be taken for granted. This latter is, according to Foucault, even more important to understand.Design/methodology/approach – The research draws on empirical research through 11 semi-structured interviews and interviews with five focus groups, comprising between four and eight care assistants in each group. The interviews were with three women and three men between 25-70 years old, five female public sector middle managers and care assistants from five focus groups at social services departments in the north of Sweden. A Foucauldian approach is adopted to interpret the findings and explore how their locations within the circuits of socio-technical networks engender uncertainty with mobile technology. The present spread of IT reinforces a belief that people are integrated into the circuits of socio-technical networks.Findings – The findings suggest, on the one hand, that new technologies like mobile communication can be used to organise our everyday lives, whilst, on the other, there are risks with the new technologies, which can discipline discourses.Originality/value – These issues are discussed from a sociological and informatics perspective.
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| 6. |
- Ekman, Peter, 1969-, et al.
(författare)
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Exploring "high tech" and "high touch" interaction capabilities : aligning the IT portfolio with customer and supplier relationships
- 2021
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Ingår i: Information Technology and People. - : EMERALD GROUP PUBLISHING LTD. - 0959-3845 .- 1758-5813. ; 34:2, s. 862-886
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Tidskriftsartikel (refereegranskat)abstract
- Purpose: To explore the emergent characteristics of IT portfolios in business-to-business (B2B) firms. The goal is to develop a model that clarifies what interaction capabilities B2B firms develop and to what form of IT this corresponds to.Design/methodology/approach: We apply an a priori conceptual framework that is based on the Industrial Marketing and Purchasing (IMP) Group's theoretical focus on business relationships. The framework depicts the business relationship as dealing with uncertainty and equivocality as well as building and upholding reliance and trust. We utilize a case study approach involving a focal firm and ten of its customers and suppliers. Building on 60 interviews, field observations and archival data, we analyze interviewee responses and the complementary data to evaluate the role of IT in supporting or automated various aspects of organizational relationships.Findings: Results show how "high tech" and "high touch" relate to different interaction capabilities, which firms develop based on the characteristics of their business relationships. Although IT is associated with "high tech" and "high touch" interaction capabilities, some forms of IT are deployed to support the former, while other forms support the later. Both forms of technology-enabled interaction capabilities require investment, and firms must balance investment costs against the value created by improved interaction capabilities.Originality/value: Our findings emphasize the interorganizational perspective (dyadic or network) rather than a solely organizational perspective for understanding IT portfolio development. This perspective is presented through an emergent tech-touch interaction capability model that shows how B2B firms can align their IT portfolio based on the specific characteristics of their business relationships.
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| 7. |
- Gangi, Paul Di, et al.
(författare)
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How do different stakeholder groups within an open source software project influence the project's development: a case study of OpenSimulator
- 2023
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Ingår i: Information Technology and People. - : Emerald Group Publishing. - 0959-3845 .- 1758-5813. ; 36:7, s. 3048-3078
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Tidskriftsartikel (refereegranskat)abstract
- Purpose This research investigates how the value creation interests and activities of different stakeholder groups within one open source software (OSS) project influence the project's development over time. Design/methodology/approach The authors conducted a case study of OpenSimulator using textual and thematic analyses of the initial four years of OpenSimulator developer mailing list to identify each stakeholder group and guide our analysis of their interests and value creation activities over time. Findings The analysis revealed that while each stakeholder group was active within the OSS project's development, the different groups possessed complementary interests that enabled the project to evolve. In the formative period, entrepreneurs were interested in the software's strategic direction in the market, academics and SMEs in software functionality and large firms and hobbyists in software testing. Each group retained its primary interest in the maturing period with academics and SMEs separating into server- and client-side usability. The analysis shed light on how the different stakeholder groups overcame tensions amongst themselves and took specific actions to sustain the project. Originality/value The authors extend stakeholder theory by reconceptualizing the focal organization and its stakeholders for OSS projects. To date, OSS research has primarily focused on examining one project relative to its marketplace. Using stakeholder theory, we identified stakeholder groups within a single OSS project to demonstrate their distinct interests and how these interests influence their value creation activities over time. Collectively, these interests enable the project's long-term development.
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| 8. |
- Geissinger, Andrea, et al.
(författare)
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Assessing user perceptions of the interplay between the sharing, access, platform and community- based economies
- 2020
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Ingår i: Information Technology and People. - : Emerald Group Publishing Limited. - 0959-3845 .- 1758-5813. ; 33:3, s. 1037-1051
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Tidskriftsartikel (refereegranskat)abstract
- Purpose: Digitally intermediated peer-to-peer exchanges have accelerated in occurrence, and as a consequence, they have introduced an increased pluralism of connotations. Accordingly, this paper aims to assess user perceptions of the interplay between the sharing, access, platform, and community-based economies.Design/methodology/approach: The sharing, access, platform, and community-based economies have been systematically tracked in the social media landscape using Social Media Analytics (SMA). In doing so, a total material of 62,855 publicly posted user-generated content concerning the four respective economies were collected and analyzed.Findings: Even though the sharing economy has been conceptually argued to be interlinked with the access, platform, and community-based economies, the empirical results of the study do not validate this interlinkage. Instead, the results regarding user perceptions in social media show that the sharing, access, platform, and community-based economies manifest as clearly separated.Originality/value: This paper contributes to existing literature by offering an empirical validation, as well as an in-depth understanding, of the sharing economy's interlinkage to other economies, along with the extent to which the overlaps between these economies manifest in social media.
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| 9. |
- Hatakka, Mathias, 1974-, et al.
(författare)
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Students’ use of one to one laptops : a capability approach analysis
- 2013
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Ingår i: Information Technology and People. - : Emerald Group Publishing Limited. - 0959-3845 .- 1758-5813. ; 26:1, s. 94-112
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Tidskriftsartikel (refereegranskat)abstract
- Purpose - We evaluate effects of students’ 1:1 laptop use from a capability perspective by investigating increases and decreases of students’ opportunities and choices. We investigate changes that have taken place and how these changes enable or restrict students to do and be what they desire.Design/methodology/approach – We undertake an interpretive case study based on group interviews and questionnaires. Sen’s capability approach is used as theoretical framework and has informed the data collection and the analysis.Findings – 1:1 laptops in schools have provided students with new opportunities and choices, but also restricted others. An evident opportunity is the equalization of access to computers. Other opportunities relate to schoolwork efficiency and increased access to information. Gains also include the use of different media for overcoming disabilities or to fit individual learning styles. Regarding students’ well-being, a “fun” learning environment is mentioned. However, the “fun” is often about playing games or using social media – something which diverts the students’ attention from the learning. Students also find that they are less social, too computer dependent, and that they miss using pen and paper. Additionally, health issues such as back problems and headaches are reported, as well as an increased risk of being robbed.Originality/value – Most research on 1:1 laptops in education focuses on easily quantifiable measures and reports from a teacher perspective. We take a broader approach and investigate the impact 1:1 laptops have on students’ well-being and agency.
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| 10. |
- Hedström, Karin, 1967-
(författare)
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The values of IT in elderly care
- 2007
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Ingår i: Information Technology and People. - : Emerald. - 0959-3845 .- 1758-5813. ; 20:1, s. 72-84
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Tidskriftsartikel (refereegranskat)abstract
- Purpose – The purpose of this paper is to analyze the values of IT in elderly care.Design/methodology/approach – The paper is an empirical investigation based on four in-depth case studies concerning IT in elderly care. The study draws on Actor-Network Theory (ANT) and Social Construction of Technology (SCOT) with a focus on different actor groups' sense-making regarding the role of IT in elderly care. The empirical analysis is, however, influenced by Grounded Theory (GT). Values are studied through the concept of “value areas”, which is a categorization of various actor groups' anticipated and experienced effects of developing, implementing, and using IT in elderly care.Findings – The paper finds that the values of IT in elderly care can be organized in four related value areas: administration values, integration values, care values, and professional values.Research limitations/implications – Although the findings in this paper are related to elderly care it is believed that the value areas could be valid for all kinds of care work.Practical implications – The paper illustrates how different values are present during the development of IT, and discusses the importance of not only including, but also permitting, various actor groups' interests and values to influence the design process.Originality/value – This paper examines the value of IT in elderly care, as well as presenting an approach for analyzing the values of IT. The paper and its findings should be valid for researchers, as well as for practitioners
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