| 1. |
- Ghazawneh, Ahmad, et al.
(författare)
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Balancing Platform Control and External Contribution in Third-Party Development: The Boundary Resources Model
- 2013
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Ingår i: Information Systems Journal. - : Wiley. - 1365-2575 .- 1350-1917. ; 23:2, s. 173-192
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Tidskriftsartikel (refereegranskat)abstract
- Prior research documents the significance of using platform boundaryresources (e.g. application programming interfaces) for cultivating platform ecosystems through third-party development. However, there are few, if any, theoretical accounts of this relationship. To this end, this paper proposes a theoretical model that centres on two drivers behind boundary resources design and use – resourcing and securing – and how these drivers interact in third-party development. We apply the model to a detailed case study of Apple’s iPhone platform. Our application of the model not only serves as an illustration of its plausibility but also generates insights about the conflicting goals of third-party development: the maintenance of platform control and the transfer of design capability to third-party developers. We generate four specialised constructs for understanding the actions taken by stakeholders in third-party development: self-resourcing, regulationbased securing, diversity resourcing and sovereignty securing. Our research extends and complements existing platform literature and contributes new knowledge about an alternative form of system development.
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| 2. |
- Henfridsson, Ola, 1970, et al.
(författare)
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User Involvement In Developing Mobile and Temporarily Interconnected Systems.
- 2010
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Ingår i: Information Systems Journal. - : Wiley-Blackwell Publishing Ltd.. - 1350-1917 .- 1365-2575. ; 20:2, s. 119-135
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Tidskriftsartikel (refereegranskat)abstract
- Information systems (IS) research on user involvement has primarily theorized relationships between developers, managers and users in systems development. However, so far, marginal attention has been paid to differences in user involvement practices between information systems. This paper explores user involvement in developing mobile and temporarily interconnected systems (MTIS). We refer to MTIS as heterogeneous systems that rely on network technologies for increasing the ubiquity of information services for users on the move. Such systems are becoming increasingly important in leveraging, e.g. car infotainment, supply chain management and wireless e-commerce. With particular emphasis on the nature of MTIS and its implications for user involvement, the paper analyses the systems development process of an action research project. The findings suggest that user involvement practices need to be adapted to accommodate features of this class of systems. Being an early attempt to trace the implications of technology features such as use context switches and temporary system relationships, the paper contributes to the development of an updated theory of the user role in an era of increased system complexity and stakeholder ambiguity.
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| 3. |
- Henningsson, Stefan, et al.
(författare)
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The DySIIM Model for managing IS integration in mergers and acquisitions
- 2011
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Ingår i: Information Systems Journal. - : Wiley. - 1365-2575 .- 1350-1917. ; 21:5, s. 441-476
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Tidskriftsartikel (refereegranskat)abstract
- Corporate mergers and acquisitions (M&As) are prominent means for corporate strategy. In many M&As information systems (IS), integration is critical for achieving the intended goals. By integrating previous research on M&A and IS integration, we develop a six-dimensional theoretical framework for IS integration in corporate M&As. The framework is used to describe and explain IS integration management in four M&As. Based on the four cases, the theoretical framework and the existing literature, an initial model (Dynamic System of IS Integration in M&A, DySIIM) describing and explaining how IS integration relates to the M&A process is developed. Through the combination of the DySIIM's dimensions, the dynamics of different parts of the M&A process are captured. The model can be used in further research to build cumulative knowledge about how to manage IS integration in M&A. The model can also be used by companies in their M&A since through the combination of dimensions, it shows the IS integration issues, decisions and actions that a company has to address in the process.
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| 4. |
- Selander, Lisen, et al.
(författare)
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Cynicism as user resistance in IT implementation
- 2012
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Ingår i: Information Systems Journal. - : Wiley. - 1350-1917 .- 1365-2575. ; 22:4, s. 289-312
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Tidskriftsartikel (refereegranskat)abstract
- In this paper, we examine the process by which user cynicism emerges and is constituted as part of resistance in information technology (IT) implementation. We ground our process perspective in the received user resistance literature by linking cynicism to users' projections of the system's future use. Rather than attributing cynicism to perceived threats, however, we see user cynicism as cognitively distanced resistance that manifests as a perception of seeing through the espoused goals of the implementers. Based on a process analysis of a customer relationship management implementation at a customer service centre, the paper extends the user resistance model proposed by Lapointe and Rivard by identifying three dimensions of user cynicism in IT implementation. It also shows how cynicism, as a form of passive resistance, easily escalates and feeds new forms of resistance. Lastly, we introduce the cynicism literature as a new reference theory for the Information Systems (IS) audience. © 2011 Blackwell Publishing Ltd.
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| 5. |
- Bjørn, Pernille, et al.
(författare)
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Virtual Team Collaboration : Building Shared Meaning, Resolving Breakdowns and Creating Translucence
- 2009
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Ingår i: Information Systems Journal. - Chichester, West Sussex : Wiley-Blackwell. - 1350-1917 .- 1365-2575. ; 19:3, s. 227-253
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Tidskriftsartikel (refereegranskat)abstract
- Managing international teams with geographically distributed participants is a complex task. The risk of communication breakdowns increases due to cultural and organizational differences grounded in the geographical distribution of the participants. Such breakdowns indicate general misunderstandings and a lack of shared meaning between participants. In this paper, we address the complexity of building shared meaning. We examine the communication breakdowns that occurred in two globally distributed virtual teams by providing an analytical distinction of the organizational context as the foundation for building shared meaning at three levels. Also we investigate communication breakdowns that can be attributed to differences in lifeworld structures, organizational structures, and work process structures within a virtual team. We find that all communication breakdowns are manifested and experienced by the participants at the work process level; however, resolving breakdowns may require critical reflection at other levels. Where previous research argues that face-to-face interaction is an important variable for virtual team performance, our empirical observations reveal that communication breakdowns related to a lack of shared meaning at the lifeworld level often becomes more salient when the participants are co-located than when geographically distributed. Last, we argue that creating translucence in communication structures is essential for building shared meanings at all three levels. © 2008 Blackwell Publishing Ltd.
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| 6. |
- Bergquist, Magnus, 1960, et al.
(författare)
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The Power of Gifts: Organizing Social Relationships in Open Source Communities
- 2001
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Ingår i: Information Systems Journal. - Chichester : Wiley. ; 11:4, s. 305-320
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Tidskriftsartikel (refereegranskat)abstract
- In writings on the open source software development model, it is often argued that it is successful as a result of the gift economy that embraces activities in online communities. However, the theoretical foundations for this argument are seldom discussed and empirically tested. Starting with the ‘classic’ theories of gift giving, we discuss how they need to be developed in order to explain giftgiving practices in digital domains. In this paper, we argue that the gift economy is important, not only because it creates openness, but also because it organizes relationships between people in a certain way. Open source software development relies on gift giving as a way of getting new ideas and prototypes out into circulation. This also implies that the giver gets power from giving away. This power is used as a way of guaranteeing the quality of the code. We relate this practice to how gifts, in the form of new scientific knowledge, are given to the research community, and how this is done through peer review processes.
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| 7. |
- Cukier, Wendy, et al.
(författare)
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A Critical Analysis of Media Discourse on Information Technology : Preliminary Results of a Proposed Method for Critical Discourse Analysis
- 2009
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Ingår i: Information Systems Journal. - Malden, USA : Wiley-Blackwell. - 1350-1917 .- 1365-2575. ; 19:2, s. 175-196
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Tidskriftsartikel (refereegranskat)abstract
- Since the 1980s, there has been a growing body of critical theory in information systems research. A central theoretical foundation of this research is Habermas’ theory of communicative action, which focuses on implications of speech and proposes general normative standards for communication. Habermas also places particular emphasis on the importance of the public sphere in a democratic society, critiquing the role of the media and other actors in shaping public discourse. While there has been growing emphasis on critical discourse analysis (CDA), there has been limited effort to systematically apply Habermas’ validity claims to empirical research. Moreover, while critical research in information systems has examined communication within the organizational context, public discourse on information technology has received little attention. The paper makes three primary contributions: (1) it responds to Habermas’ call for empirical research to ground and extend his theory of communication in every day critical practice; (2) it proposes an approach to applying Habermas’ theory of communication to CDA; and (3) it extends the reach of critical research in information systems beyond micro-level organizational concerns and opens up to critical reflection and debate on the impact of systematically distorted communication about technology in the public sphere.
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| 8. |
- Howcroft, Debra, et al.
(författare)
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Reflections on issues of power in packaged software selection
- 2006
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Ingår i: Information Systems Journal. - : Wiley. - 1350-1917 .- 1365-2575. ; 16:3, s. 215-235
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Tidskriftsartikel (refereegranskat)abstract
- The adoption of packaged software is becoming increasingly common in a. variety of organizations and much of the packaged software literature presents this as a straightforward, linear process based on rationalistic evaluation. This paper applies the framework of power relations developed by Markus and Bjørn-Andersen to a longitudinal study concerning the adoption of a customer relationship management package in a small organization. This is used to highlight both overt and covert power issues within the selection and procurement of the product and illustrate the interplay of power between senior management, information technology (IT) managers, IT vendors and consultants and end-users. The paper contributes to the growing body of literature on packaged software and also to our understanding of how power is deeply embedded within the surrounding processes.
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| 9. |
- Howcroft, Debra, et al.
(författare)
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The implications of a critical agenda in gender and IS research
- 2008
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Ingår i: Information Systems Journal. - : Wiley. - 1350-1917 .- 1365-2575. ; 18:2, s. 185-202
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Tidskriftsartikel (refereegranskat)abstract
- This paper explores the nature of the critical agenda and endeavours to advance the critical debate by considering a particular case in point: gender and information systems (IS) research. It does so by drawing upon Chua's classic framework of outlining philosophical assumptions underpinning research and also by building upon prior work of the authors on the interconnections amongst research topic, epistemology and methodology. Specifically, it presents an argument for the benefits of adopting a critical perspective when studying gender and IS research, illustrating the additional insights that can be generated. These benefits and insights can also be mined from other areas of IS research.
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| 10. |
- Jonsson, Katrin, et al.
(författare)
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Technologies for value creation an exploration of remote diagnostics systems in the manufacturing industry
- 2008
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Ingår i: Information Systems Journal. - : Wiley. - 1350-1917 .- 1365-2575. ; 18:3, s. 227-245
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Tidskriftsartikel (refereegranskat)abstract
- With firms increasingly relying on ubiquitous computing to implement major business initiatives, it is becoming ever more necessary to understand the technological aspects of business developments. This paper analyzes the use of remote diagnostics systems in the manufacturing industry and discusses the opportunities and challenges for the early adopters. It pays specific attention to the impact on business aspects such as the value creation process consisting of relationships, roles, and architecture and the value proposal consisting of a business offer and customer value. The study shows how ubiquitous computing allows manufacturers to become remote service providers while customers can either become co-creators of value or passive receivers of created value. Ubiquitous computing also creates possibilities for the manufacturing industry to design new kinds of business offers based on remote presence. Studying remote diagnostics systems shows that ubiquitous computing creates value when deployed in products, and not just in relation to individuals. Moreover, the design of the value-creation process should not be limited to the single supplier or customer organization, as ubiquitous computing applications take no notice of organizational boundaries.
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