| 1. |
- Howcroft, Debra, et al.
(författare)
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Paradoxes of participatory practices : The Janus role of the systems developer
- 2003
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Ingår i: Information and organization. - 1471-7727 .- 1873-7919. ; 13:1, s. 1-24
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Tidskriftsartikel (refereegranskat)abstract
- This paper sets out on a political exploration of the paradoxes of participatory practices which are brought to the fore via the application of a critical framework. In addition, the worker participation literature is used to illuminate some of the contradictions of user participation in Information Systems Development. This approach places emphasis on the fundamentally conflictual nature of organizational relations. The set of resultant paradoxes which this phenomenon engenders is presented. One consequence of the conflictual nature of organizations is the antagonistic relations between end-users (employees) and sponsors of the system (managers). In this paper we highlight the contradictions entailed in the systems developer's role when intervening between the groups, attempting to enrol them into participation as well as develop a system that will deliver on the promises made on its behalf during the enrolment process. The analogy of the two-headed Roman god, Janus, is made in relation to the role of the systems developer, in order to emphasize the incompatibility of needs of organizational members. The paradoxes enumerated in the paper (namely: rhetoric of empowerment, rhetoric of involvement, exclusion of dissent, illusions of compatibility, and outcome of participation) are adjusted to the role of the Janus systems developer, revealing the latter to be a captive of these contradictions. Finally, some conclusions for future academic research and professional practice are drawn
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| 2. |
- Barrett, Michael, et al.
(författare)
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Bridging the research-practice divide : Harnessing expertise collaboration in making a wider set of contributions
- 2018
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Ingår i: Information and Organization. - : Elsevier Ltd. - 1873-7919 .- 1471-7727. ; 28:1, s. 44-51
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Tidskriftsartikel (refereegranskat)abstract
- Understanding how we develop research contributions which go beyond conversations in the academic field is an enduring challenge. While much has been written on the importance of academic-practitioner relationships in the research process more is needed on conceptualizing how we develop a wider set of contributions. In this paper, we call for researchers to be reflective as to how different forms of expertise can be drawn on during collaborative relationships to bridge the research – practice divide. We develop a framework which combines different levels of expertise with varying forms of academic-practitioner collaboration to widen the impact of our research. Four strategies are proposed by which academics may leverage their expertise in collaborative relationships with practitioners to develop Research Impact and Contributions To Knowledge (RICK). These include: maintaining critical distance, promoting deeper engagement, developing prescience, and achieving hybrid practices. We discuss implementation approaches for each of these RICK strategies and suggest writing genres to help increase engagement by practitioners in research contributions.
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| 3. |
- Ebbevi, David, et al.
(författare)
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Ignoring and collective passivity in relation to information systems : How actors avoided engagement with data about wait times in Swedish healthcare
- 2024
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Ingår i: Information and Organization. - 1471-7727 .- 1873-7919. ; 34:3
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Tidskriftsartikel (refereegranskat)abstract
- Although digital technology (DT) is often introduced with the aim of enhancing organizational knowledge transfer and learning, these aims often fail to materialize. The information systems (IS) literature attributes such unexpected outcomes to inappropriate technology design and implementation, as well as to overuse, misuse, and non-use of technology. However, we know little about how actors misuse or fail to use technology and data, thereby failing to acquire and act upon the knowledge necessary to achieve organizational learning. Leveraging the literature on strategic ignorance, we explore how actors expected to use technology for learning purposes justify their non-engagement with it. Studying an implementation of a DT with the purpose of facilitating organizational learning on basis of provided data in health care, we identify seven ignoring justifications through which the target users of the DT avoided key knowledge acquisition and knowledge-based action activities. These sensemaking behaviors accumulated to a state of collective passivity in relation to the DT. Our conceptualization contributes to and connects theories of organizational learning in the IS literature and strategic ignoring.
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| 4. |
- Eriksson, Owen, et al.
(författare)
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Preconditions for public sector e-infrastructure development
- 2013
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Ingår i: Information and organization. - : Elsevier BV. - 1471-7727 .- 1873-7919. ; 23:3, s. 149-176
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Tidskriftsartikel (refereegranskat)abstract
- Interoperability in e-government has been recognized as a key factor in the quest of administrations at national, local and international level to achieve the provision of one-stop services to citizens and businesses. Interoperability in e-government should enable efficient information exchange between applications from different agencies with the help of IT-services. Interoperability in networked IT-service delivery is accomplished by e-infrastructures. However, knowledge of how to develop e-infrastructures in the public sector is still limited. In this paper we report a design science case study of the initial stage of the design of a public sector e-infrastructure in the social welfare sector, especially addressing the bootstrap problem, i.e. the initial problem of starting-up the development of an e-infrastructure. Six types of preconditions for the development of the e-infrastructure are examined and explained: legal, economical, organizational and the installed base of the as-is e-infrastructure consisting of technical, informational and contractual preconditions. From a design and action oriented perspective we claim that a basic understanding of the design context, within which the six types of preconditions have to be analyzed and understood, are essential for e-infrastructure development in an e-government context. The paper highlights the fundamental role of regulations as a precondition for the design, and the fundamental role of lawyers as designers of e-infrastructures in the public sector.
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| 5. |
- Essén, Anna, et al.
(författare)
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Data sustainability: Data governance in data infrastructures across technological and human generations
- 2023
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Ingår i: Information and Organization. - : Elsevier Ltd. - 1873-7919 .- 1471-7727. ; 33:1
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Tidskriftsartikel (refereegranskat)abstract
- The paper highlights the importance of data sustainability in the data infrastructures aimed at long-term knowledge discoveries. Data sustainability refers to data's capacity to endure across technological and human generations, and it problematizes the data governance literature from a temporal perspective. Existing work has already moved the literature from the organizational setting to more complex interorganizational settings, highlighting discrepancies between normative data governance models and organizational practices. We broaden this literature temporally by examining and outlining research directions for data sustainability from different meta-theoretical perspectives – evolutionary, relational, and durational. Data sustainability across technological and human generations navigates complementary and competing temporal demands: Data need to transition across socio-technical regimes over time, yet be embedded in social and material networks to be meaningful; historical and present data also must remain available and accessible in near and distant futures, for going back in time and seeing new data linkages and combinations. We argue that data sustainability is critical in ensuring progression in social and environmental sustainability. The paper contributes both to data governance and sustainability literatures. •Data sustainability refers to data's capacity to endure across technological and human generations.•Recent advances in digital technologies have created new opportunities but also competing challenges in terms of data sustainability.•Data may be locked in old socio-technical regimes and unable to transition to next socio-technical regimes; data may fail to translate within and get embedded into social and material networks; without continuing data investments, past data become inaccessible and lose meaning for the future.•Studies can advance data governance by addressing data sustainability challenges.
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| 6. |
- Henfridsson, Ola, et al.
(författare)
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Multi-Contextuality in Ubiquitous Computing : Investigating the Car Case through Action Research
- 2005
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Ingår i: Information and organization. - New York : Pergamon Press. - 1471-7727 .- 1873-7919. ; 15:2, s. 95-124
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Tidskriftsartikel (refereegranskat)abstract
- Ubiquitous computing envisions seamless access of mass-scale services over the multitude of contexts that users encounter in their everyday mobility. However, to be successful such computing must simultaneously be designed to provide transparent, integrated, and convenient support in localized use contexts. Thus, the issue of multi-contextuality makes the design of ubiquitous computing services and environments a challenging endeavor. While ubiquitous computing requires attention to the multi-contextuality of people’s mobile device use encompassing spatial, temporal, and social dimensions of mobility, the typical avenue for IS research studies has been the single context (e.g., team, organization, or inter-organizational).This paper reports on a grounded action research study with the objective of developing and testing design principles for handling multi-contextuality in an increasingly important ubiquitous computing environment – the car. Already supporting people’s everyday mobility and promising to provide ubiquitous availability of computing and communication infrastructure, the car is indeed a relevant setting for investigating the co-existence of different use contexts in ubiquitous computing. Contributing to the early stage of the ubiquitous computing research tradition, this paper not only empirically demonstrates that the car as a ubiquitous computing environment can improve the convenience of people’s everyday mobile device use by providing multi-contextual support. The paper also suggests our design principles and their associated socio-technical implications to be valid for other ubiquitous computing environments. Indeed, synchronizing fluid use patterns, scaling service manipulation, and signaling context-switches through awareness support lie at the heart of weaving ubiquitous computing environments conveniently into the fabric of people’s everyday mobility.
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| 7. |
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| 8. |
- Hultin, Lotta
(författare)
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On becoming a sociomaterial researcher: Exploring epistemological practices grounded in a relational, performative ontology
- 2019
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Ingår i: Information and Organization. - : Elsevier. - 1873-7919 .- 1471-7727. ; 29:2, s. 91-104
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Tidskriftsartikel (refereegranskat)abstract
- What is the role of the researcher in a world that is continuously enacted and reconfigured in sociomaterial practices, a world in which subject and object, structure and agency, body and mind, knower and known, are assumed to be ontologically inseparable? In this article, I explore this question by drawing on my own experiences of reconsidering essentialist and representationalist assumptions, and becoming a sociomaterial researcher. My exploration draws on my experiences of conducting a qualitative longitudinal case study at the Swedish Migration Board. Specifically, I show what it can mean to ‘invite materiality’ into interviews, examine the conditions of possibility to become in certain ways by tracing the genealogy of practices, and engage with data relationally rather than categorically. By accounting for my experience of working through these practices, I aim to develop and articulate an understanding of what the ontological position underlying a sociomaterialapproach implies for epistemology, and of how we can act (or, rather, intra-act) more creatively and responsibly as sociomaterial researchers. Moreover, I highlight differences in the kinds of knowledge that a sociomaterial approach grounded in relational and performative onto-epistemologies, as opposed to a socio-material approach, grounded in critical realism, produce about the unfolding of organizational practices—specifically, the practices unfolding in the reception area of the Swedish Migration Board. The paper contributes to the current debate on sociomaterial approaches, and in particular to the development of practices available to draw upon for researchers taking a sociomaterial approach.
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| 9. |
- Hultin, Lotta, et al.
(författare)
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Visualizing institutional logics in sociomaterial practices
- 2014
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Ingår i: Information and Organization. - : Elsevier: 24 months. - 1471-7727. ; 24:3, s. 129-155
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Tidskriftsartikel (refereegranskat)abstract
- This paper aims to deepen our understanding of the mechanisms underlying the mutual constitution of competing institutional logics and sociomaterial entanglements by combining a sociomaterial lens with the institutional logics perspective. We present findings from an interpretive, longitudinal case study at the emergency general surgery ward of a Nordic university hospital. By focusing our analysis on how sociomaterial affordances emerge through the implementation, use and continued development of digital and physical visualization boards, we show how these artifacts constitute an integral part of the operational staff's sensemaking and enactment of a new institutional logic. We make two contributions. First, we show how the perceived affordances of a technology are created from the experience of using several different technologies and how the rejection of one technology can simultaneously constitute another. Second, we show how visualization artifacts, entangled in sociomaterial practices, can shape individual focus of attention and thus facilitate the integration of a new institutional logic in operational practice. © 2014 Elsevier Ltd.
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| 10. |
- Jonny, Holmström, 1968-
(författare)
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Recombination in digital innovation : Challenges, opportunities, and the importance of a theoretical framework
- 2018
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Ingår i: Information and organization. - : Elsevier BV. - 1471-7727 .- 1873-7919. ; 28:2, s. 107-110
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Tidskriftsartikel (refereegranskat)abstract
- In this article I argue that the quest to establish digital innovation as a research domain is hindered by three challenges. As digital innovation research we are too often: a) reifying the agency of digital innovation actors; b) developing explanations of digital innovation detached from the specifics of digital technology, and c) developing overly specific explanations of digital innovation. I begin by providing a brief overview of the recombination perspective and considering why this perspective holds great appeal in the digital age. I then engage with Henfridsson et al.'s (2018) value spaces framework as a platform for framing value creation and value capture in relation to recombination in digital innovation. Next, I push Henfridsson et al.'s arguments one step further to discuss them in relation to what I consider to be the key challenges for digital innovation research. Illustrating with some of my own recent projects, I suggest that in order to fully address these challenges we need to (1) develop explanations of digital innovation acknowledging the complexity of sociomaterial interaction in digital innovation; (2) develop explanations of digital innovation building on the specifics of digital technology, and (3) develop explanations of digital innovation based on an oscillation between the specific and the general. The article concludes by pointing to future challenges and developments for digital innovation research.
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