| 1. |
- Alwazae, Meshari M, et al.
(författare)
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Template-driven Best Practice Documentation
- 2020
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Ingår i: Knowledge Management Research & Practice. - : Informa UK Limited. - 1477-8238 .- 1477-8246. ; 18:3, s. 348-365
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Tidskriftsartikel (refereegranskat)abstract
- Knowledge Management has become a key instrument for identifying, creating and sharing organizational knowledge assets. An attractive means for sharing knowledge is Best Practices (BPs), which are proven as well as efficient and effective solutions to recurring problems. BPs can offer significant benefits, including improved performance, reduced re-work and cost savings. However, the implementation of BPs raises several challenges, one of which is that the low quality of BP documentation can impede the use of BPs. One way to address this challenge is by supporting designers in structuring BP documents so that they become complete, uniform and easy-to-use. This support can take the form of a BP Document Template that prescribes the structure of BP documents by defining relevant attributes for describing BPs. This paper proposes a comprehensive and practical BP Document Template for supporting the creation, use and evaluation of BP documents. The design of this template is an example of design science research including requirements elicitation, artifact development, demonstration, and evaluation. The development is based on a combination of expert interviews and a literature study using Grounded Theory, while the demonstration applies the proposed template in three real-life cases, and the evaluation is based on expert interviews. The proposed BP Document Template consolidates, integrates and extends previous work on BP documentation. It thereby offers an effective tool for BP designers, managers, and users that can support them in the design, evaluation and application of BPs.
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| 2. |
- Ammirato, Salvatore, et al.
(författare)
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The use of social media for knowledge acquisition and dissemination in B2B companies : an empirical study of Finnish technology industries
- 2019
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Ingår i: Knowledge Management Research & Practice. - : Taylor & Francis Group. - 1477-8238 .- 1477-8246. ; 17:1, s. 52-69
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Tidskriftsartikel (refereegranskat)abstract
- Scholars and practitioners of knowledge management have paid increasing attention to the adoption of social media in business-to-business (B2B) setting for knowledge sharing; however, both the theoretical and empirical research in this domain are quite fragmented. The aim of this research is to deepen the understanding about the B2B companies’ awareness of the potentials of social media in improving their absorptive capacity and, consequently, if and how such companies deploy knowledge strategies based on social media adoption. We carried out an empirical survey of Finnish technology companies operating purely in B2B markets. Results highlight that social media adoption is still in a preliminary stage of development. Companies show a lack of awareness of the potentials of social media as a means for external knowledge acquisition and internal dissemination. Results suggest a strong need of a structured approach to the adoption of social media to overcome cultural and organisational barriers.
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| 3. |
- Demir, Ahmet, et al.
(författare)
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Links between knowledge management and organisational sustainability : Does the ISO 9001 certification have an effect?
- 2023
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Ingår i: Knowledge Management Research & Practice. - : Taylor & Francis. - 1477-8238 .- 1477-8246. ; 21:1, s. 183-196
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Tidskriftsartikel (refereegranskat)abstract
- This study’s aim is investigating the impacts of the determinants of knowledge management on organisational sustainability. It investigates the differences in performance among ISO 9001 certified and non-certified firms. The study uses data collected from 156 employees of various private firms in the Kurdistan Region of Iraq. It uses the partial least squares method to test the hypothesised model and the independent samples t-test toelaborate on the differences between ISO 9001 certified and non-certified firms. The results show that knowledge storage plays a key role in knowledge generation, sharing, and utilisation. It is also observed that knowledge management has a significant impact on organisational sustainability. Firms in the Kurdistan Region of Iraq fail to generate management knowledge due to their weak document storage capacities. This paper discusses the theoretical and practical implications of their weak document storage capacities and makes some suggestions for improving this situation.
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| 4. |
- Durst, Susanne, Dr. och docent, 1974-, et al.
(författare)
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Logistics knowledge management : state of the art and future perspectives
- 2018
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Ingår i: Knowledge Management Research & Practice. - : Taylor & Francis Group. - 1477-8238 .- 1477-8246. ; 16:4, s. 427-434
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Tidskriftsartikel (refereegranskat)abstract
- This position paper is interested in determining the current state of research on knowledge management (KM) in logistics, By emphasising the important role of logistics at global level, the authors of the position paper present latest research that has addressed KM in logistics. This makes it possible to propose a number of promising future research avenues in order to foster more rigour research on KM in logistics, which is still underdeveloped.
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| 5. |
- Durst, Susanne, Dr. och docent, 1974-, et al.
(författare)
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Mapping knowledge risks: towards a better understanding of knowledge management
- 2019
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Ingår i: Knowledge Management Research & Practice. - : Taylor & Francis Group. - 1477-8238 .- 1477-8246. ; 17:1, s. 1-13
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Tidskriftsartikel (refereegranskat)abstract
- This conceptual paper aims to identify, present, and analyze potential knowledge risks organizations might face. With the growing complexity of organizational environments and the plethora of new knowledge risks emerging, this critical but under-researched field of knowledge management (KM) deserves closer attention. The study is based on a critical analysis of the extant literature devoted to knowledge risks, discusses potential outcomes of these risks and proposes a concept map of knowledge risks. The map shows a number of knowledge risks organizations should be aware of. Knowledge risks can be assigned to three categories: human, technological and operational. The research is the first systematic and comprehensive review of knowledge risks at the organizational level. By aggregating and consolidating the knowledge risks covered, the study does not only provide a knowledge risk taxonomy but also promising directions for future research. The study also contributes to a more comprehensive understanding of KM.
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| 6. |
- Feczak, Szabolcs, et al.
(författare)
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Complex adaptive information flow and search transfer analysis
- 2014
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Ingår i: Knowledge Management Research & Practice. - : Informa UK Limited. - 1477-8246 .- 1477-8238. ; 12:1, s. 29-35
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Tidskriftsartikel (refereegranskat)abstract
- Studying information flow between node clusters can be conceptualised as an important challenge for the knowledge management research and practice community. We are confronted with issues related to establishing links between nodes and/or clusters during the process of information flow and search transfer in large distributed networks. In the case of missing socio-technical links, social networks can be instrumental in supporting the communities of practice interested in sharing and transferring knowledge across informal links. A comprehensive review of methodology for detecting missing links is provided. The proportion of common neighbours was selected as best practice to elicit missing links from a large health insurance data set. Weights were based on geographical arrangements of providers and the dollar value of transactions. The core network was elicited based on statistical thresholds. Suspicious, possibly fraudulent, behaviour is highlighted based on social network measures of the core. Our findings are supported by a health insurance industry expert panel.
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| 7. |
- Hetemi, Ermal, et al.
(författare)
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Inter-organisational collaboration and knowledge-work: a contingency framework and evidence from a megaproject in Spain : a contingency framework and evidence from a megaproject in Spain
- 2022
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Ingår i: Knowledge Management Research & Practice. - : Taylor & Francis Group. - 1477-8238 .- 1477-8246. ; , s. 1-13
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Tidskriftsartikel (refereegranskat)abstract
- This paper provides an exploratory understanding of the process of knowledge-work in the inter-organisational setting of a large-scale infrastructure project. Taking a process perspective, it explores why an autonomous project-owner organisation in the rail industry sector finds difficulties to transform and exploit the project network-related knowledge in a coopetitive context. The paper builds on a case study of a High-speed Rail Line (HSL) project in Spain. Based on the longitudinal qualitative secondary analysis, the authors put forth a contingency framework that proposes four contexts linking the transformation and exploitation of the knowledge from the inter-organisational network to the project-owner organisation; whether (i) the interplay between industrial setting and the project arrangement empowers product or process knowledge and (ii) the senior, and programme management awareness to feed-forward learning relies on individual- or institutionalised-based learning. These four contexts and their underlying conditions pose different knowledge-work related problems and suggest implications for practice in inter-organisational collaboration and beyond.
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| 8. |
- Hetemi, Ermal, Senior Lecturer in Organisation and Leadership, et al.
(författare)
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Inter-organisational collaboration and knowledge-work: a contingency framework and evidence from a megaproject in Spain
- 2022
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Ingår i: Knowledge Management Research & Practice. - : Taylor & Francis. - 1477-8238 .- 1477-8246. ; 20:4, s. 641-653
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Tidskriftsartikel (refereegranskat)abstract
- This paper provides an exploratory understanding of the process of knowledge-work in the inter-organisational setting of a large-scale infrastructure project. Taking a process perspective, it explores why an autonomous project-owner organisation in the rail industry sector finds difficulties to transform and exploit the project network-related knowledge in a coopetitive context. The paper builds on a case study of a High-speed Rail Line (HSL) project in Spain. Based on the longitudinal qualitative secondary analysis, the authors put forth a contingency framework that proposes four contexts linking the transformation and exploitation of the knowledge from the inter-organisational network to the project-owner organisation; whether (i) the interplay between industrial setting and the project arrangement empowers product or process knowledge and (ii) the senior, and programme management awareness to feed-forward learning relies on individual- or institutionalised-based learning. These four contexts and their underlying conditions pose different knowledge-work related problems and suggest implications for practice in inter-organisational collaboration and beyond.
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| 9. |
- Jonsson, Anna, 1976
(författare)
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Beyond knowledge management – understanding how to share knowledge through logic and practice
- 2015
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Ingår i: Knowledge Management Research & Practice. - : Informa UK Limited. - 1477-8238 .- 1477-8246. ; 13, s. 45-58
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Tidskriftsartikel (refereegranskat)abstract
- The aim of this paper is to develop our understanding of how knowledge is shared within a professional service firm. Insights from a 1-year ethnographic study suggest that it is important to go beyond the ‘theoretical limitations’ of knowledge management in order to understand how to manage knowledge within a firm. From the analysis of how knowledge is shared in practice, three logics emerge that help us understand not only how, but also why knowledge is shared among professionals within a professional service firm. A conceptual framework regarding how to better understand sharing, handling and developing knowledge within an organization is discussed, and implications for managers and future research are outlined.
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| 10. |
- Jonsson, Anna, et al.
(författare)
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Challenges to knowledge sharing across national and intra-organizational boundaries : Case studies of IKEA and SCA Packaging
- 2007
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Ingår i: Knowledge Management Research and Practice. - : Informa UK Limited. - 1477-8246 .- 1477-8238. ; 5:3, s. 161-172
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Tidskriftsartikel (refereegranskat)abstract
- The aim of this article is to increase the understanding of how institutional forces and organizational context, in parallel with cognitive issues, impact knowledge sharing within multinational corporations (MNCs). Furthermore, the aim is to elaborate on differences between industries by comparing and contrasting a retail firm with a manufacturing firm. The focus is on IKEA and SCA Packaging and their efforts to share knowledge across national and intra-organizational boundaries. Despite differences between these two MNCs, the case studies illustrate that the will to share and absorb knowledge is very much influenced by institutional forces, as well as by the ways in which organizations are structured and controlled.
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