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- Avdic, Anders, 1950-
(författare)
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Spreadsheet End User Development and Knowledge Management
- 2009. - 2
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Ingår i: Encyclopedia of information science and technology. - Hershey, PA : IGI Global. - 9781605660264 ; , s. 3564-3569
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Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
- In the early days of computers, expertise was needed in order to use computers. As IT tools have become more powerful and user friendly, more and more people have been able to use computers and programs as tools when carrying out working tasks. Nowadays, it is possible for people without special IT training to develop Information Systems (IS) that only IT specialists could have done some years ago. In this paper End User Development (EUD) using a Spreadsheet Program (SP) is discussed from a knowledge management perspective. EUD can be a part of an organization’s effort to take advantage of existing, often tacit, knowledge or creating new knowledge. An end user is a person who acts both as a user and a systems developer. A typical feature of an end user is that he has a good (often unique) knowledge of the business and the work related to the IS in question, which is called the User Developed Application. It is the combination of these two sorts of knowledge which is the key to EUD as knowledge management. The aim of this of this chapter is to relate EUD to knowledge management and, specifically, to describe how tacit knowledge can be audited when end users develop spreadsheet systems for their own domain of expertise. The main source is a set of qualitative case studies carried out between 1995 and 2005. (Avdic, 1999; Westin, Avdic & Roberts, 2005)
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| 2. |
- Ericsson, Fredrik, et al.
(författare)
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Knowledge management systems acceptance
- 2009. - 2
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Ingår i: Encyclopedia of information science and technology. - Hershey, PA : IGI Global. - 9781605660264 ; , s. 2368-2372
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Bokkapitel (övrigt vetenskapligt/konstnärligt)abstract
- Knowledge management is a set of systematic actions that organizations can take to obtain the greatest value from the knowledge available to it (Davenport & Prusak, 1998). Systematic means that knowledge management is made up of intentional actions in an organizational context. Value means that knowledge management is measured according to how knowledge management projects contribute to increased organizational ability (see for example Prieto & Gutiérrez, 2001; see Goldkuhl & Braf, 2002, on the subject of organizational ability). The motivation for knowledge management is that the key to competitive advantage for organizations in today’s business world is organizations’ ability to manage knowledge (Nonaka & Takeuchi, 1995; Davenport & Prusak, 1998). Knowledge management as an intentional and value-adding action is not easy to accomplish in practice (Scarbrough & Swan, 1999). Scarbrough and Swan (1999) present several case studies in knowledge management, successful and unsuccessful in their respective knowledge management projects. A major point and lessons learned from the case studies is that prevalent approaches in knowledge management overstate technology and understate how technology is implemented and applied. To succeed with knowledge management, encompassing development of information technology-based information system, some requirements have to be fulfilled. An important aspect in the development process is system acceptance. Implementation is at large a process of acceptance. Implementation is the process where the system becomes an integrated part of the users’ or workers’ work practice. Therefore implementation is essential to make a knowledge management project successful in order attain an increased organizational ability and to succeed with knowledge management.
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| 3. |
- Rittgen, Peter
(författare)
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Modeling Information Systems in UML
- 2008
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Ingår i: Encyclopedia of Information Science and Technology 2nd ed.. - : IGI Global. - 9781605660264 ; , s. 2651-2656
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Bokkapitel (övrigt vetenskapligt/konstnärligt)
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