| 1. |
- Bednar, Peter, et al.
(författare)
-
A Double Helix Metaphor for Use and Usefulness in Informing Systems
- 2007
-
Ingår i: Use and Redesign in IS: Double Helix Relationships?. - 9781932886054 ; 10, s. 273-295
-
Bokkapitel (refereegranskat)abstract
- Following the theme of this monograph, this paper discusses a dialectic we perceive to subsist between meaningful use and reflection upon use. This dialectic between experiencing use and reflecting upon experiencing use (or thinking, and thinking about thinking) may be considered in the following way. Each of these elements is subject to change. As reflection triggers change in use, and such change triggers further reflection, a spiral comes about. Lived human experience, and reflection upon that experience, seems to shape a double helix. In this paper, the authors suggest a need for a hermeneutically-informed, phenomenological approach when considering the complexities of informing systems, viewed as human activity systems. It is suggested that human actors, as users of informing systems, must own and control any inquiry into use in relation to design for themselves, and that individual sensemaking processes are the key to successful interaction within the double helix metaphor.
|
|
| 2. |
- Bednar, Peter, et al.
(författare)
-
A Socio-technical toolbox for business systems analysis and design
- 2015
-
Ingår i: Conference Proceedings. - 1613-0073. ; 1374, s. 29-31
-
Konferensbidrag (refereegranskat)abstract
- This paper provides an overview of a socio-technical toolbox (STT) based on a combination of methods from a number of contemporary socio-technical (ST) methodologies. The STT supports a pragmatic ST approach to organizational change practice and job redesign. It has been developed and used in practice in many different types of organizations over a period of many years. The use in practice of STT supports constructive learning and develops critical analysis skills of the students who will be future systems analysts or designers. It also improves companies' understanding of their job practices and enhances their learning about their business sustainability. Our findings show that these experiences of improvements are not dependent on the sector or the size of the involved companies and confirm the perceived usefulness and relevance of ST analysis in practice.
|
|
| 3. |
- Bednar, Peter, et al.
(författare)
-
Personalized Support with ‘Little’ Data
- 2014
-
Ingår i: Creating Value for All Through IT. IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2014, Aalborg, Denmark, June 2-4, 2014. Proceedings. - 1868-4238. - 9783662434581 ; 429, s. 355-358
-
Bokkapitel (refereegranskat)abstract
- In this paper we look at opportunities to support the creation of value for all through the use of end-user-owned Virtual Personal Assistant. We use a chat-bot as example of technology with a possibility for transferring and diffusing new functionality, features and capabilities. This category of software can create potential value through its AI and natural language processing combined with emulation and imitation of emotional engagement which is personal, private and as such allows for intimate contextual relevance to be developed.
|
|
| 4. |
- Nissen, Hans-Erik, et al.
(författare)
-
Double Helix Relationships in Use and Design of Informing Systems: Lessons to Learn from Phenomenology and Hermeneutics
- 2007
-
Ingår i: Use and Redesign in IS: Double Helix Relationships?. - 9781932886054 ; 10, s. 001-019
-
Bokkapitel (refereegranskat)abstract
- The theme of this monograph of Informing Science is a dialectic we perceive to exist between meaningful use and reflection upon use. This dialectic between use and reflection on use (or thinking, and thinking about thinking) may be considered in the following way. Each of these elements is subject to change. As reflection triggers change in use, and such change triggers further reflection, a spiral comes about. Lived human experience, and reflection upon that experience, seems to shape a double helix. The monograph contains contributions exploring particular ways in which studies of use could benefit from a relationship to philosophical frameworks such as hermeneutics and phenomenology.
|
|
| 5. |
- Bednar, Peter, et al.
(författare)
-
Supporting Business Decision-making: One Professional at a Time
- 2014
-
Ingår i: DSS 2.0 – Supporting Decision Making with New Technologies. - 9781614993988 - 9781614993995 ; 261, s. 471-482
-
Bokkapitel (refereegranskat)abstract
- This paper discusses the potential for personalized, user-owned decision-support systems. It can be readily seen that there are benefits from analysis of ‘Big Data’ that could not be attained through more traditional means, e.g. insurance and credit card fraud can be detected more readily when it is possible to analyze integrated data across multiple servers owned and controlled by separate organizations. However, high-level data analysis, though useful, cannot be trusted to provide all the answers to organizational ‘questions’. Individuals need to be able to inform themselves in complex decision situations and for this purpose there can be no substitute for ‘little data’ from wherever this is to be drawn. We explore a potential type of support that could overcome the barriers to professional creativity arising through lack of trust in decision-support systems owned and controlled from senior management. The Virtual Personal Assistant described uses natural language processing to interact with a professional user in the context of messy, situated problems, and in private. It has capability to learn from user-interactions and therefore to co-evolve contextually. A ‘little data’ system such as this can therefore help to improve relevance of user understandings in a relatively risk free environment.
|
|
| 6. |
|
|
| 7. |
- Imrie, Peter, et al.
(författare)
-
Virtual Personal Assistant
- 2013
-
Ingår i: ItAIS 2013. Proceedings of 10th Conference of the Italian Chapter of AIS. - 9788866850076
-
Konferensbidrag (refereegranskat)abstract
- Abstract This report discusses ways in which new technology could be harnessed to create an intelligent Virtual Personal Assistant (VPA) with a focus on user-based information. It will look at examples of intelligent programs with natural language processing that are currently available, with different categories of support, and examine the potential usefulness of one specific piece of software as a VPA. This engages the ability to communicate socially through natural language processing, holding (and analysing) information within the context of the user. It is suggested that new technologies may soon make the idea of virtual personal assistants a reality. Experiments conducted on this system, combined with user testing, have provided evidence that a basic program with natural language processing algorithms in the form of a VPA, with basic natural language processing and the ability to function without the need for other type of human input (or programming) may already be viable.
|
|
| 8. |
- Atanassova, Iva, et al.
(författare)
-
Exogenous shocks, Covid 19 and firms' ability to learn, adapt and evolve
- 2022
-
Ingår i: CEUR Workshop Proceedings. - 1613-0073. ; 3239, s. 184-207
-
Konferensbidrag (refereegranskat)abstract
- In the context of the exponential growth of data, the Covid 19 pandemic and the need for quick adaptation faced by companies, as well as by society at large, the concept of organisational learning is flourishing and becoming an even more critical component of organisational survival and growth. This study applies a socio-technical lens to shed light on the organisational learning processes taking place in 40 various sizes and kinds of UK businesses during the critical, volatile, and unprecedented period - February-May 2021. Our study identifies organisational learning antecedents and key organisational context enabling and/or impeding learning processes and follow up evolution within companies. The findings suggest that even if employees have capability, not all are able to capture and transform intelligence into learning and apply it at a strategic level, reconfiguring purposefully future operational capabilities to respond to environmental changes, as they are not empowered and supported by the organisational management.
|
|
| 9. |
|
|
| 10. |
- Bednar, Peter, et al.
(författare)
-
A Case for Holistic, Multicriteria Benefit Analysis
- 2013
-
Ingår i: Organizational Change and Information Systems: Working and Living Together in New Ways. - 9783642372278 ; 2, s. 337-344
-
Bokkapitel (refereegranskat)abstract
- This paper discusses the ways in which a critical systemic approach to systems analysis can provide support for a holistic, multicriteria benefits analysis. It highlights the importance of inquiry into the nature and boundaries of a perceived organizational problem space, taking into account unique perspectives of the living, engaged actors who desire beneficial change in their working systems. The role of the IS professional within a collaborative inquiry is explored, taking into account creation of relevant methodological frameworks (in contrast to uncritical, rigorous application of standardized methods). The paper discusses the ways in which collaborative teams can approach identification of desirable benefits.
|
|
