| 1. |
- Bengs, Anette, et al.
(författare)
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Applying Experience Design to Facilitate Wellbeing and Social Inclusion of Older Adults
- 2018
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Ingår i: IxD&A. - 1826-9745 .- 2283-2998. ; :36, s. 11-30
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Tidskriftsartikel (refereegranskat)abstract
- The current article addresses the issue of how to design for meaningful experiences of wellbeing and social inclusion, supported by information and communication technology, among older adults. This is done with regard to a background study conducted for the purpose of collecting end user needs in order to inform design choices. Our design approach is influenced by the theory of Experience Design, in which design should be aimed at creating specific experiences. These experiences are considered to derive from a limited number of fundamental human needs. The study is framed as design research using the methodology of user-centred design as a guide for the creative process. Semi-structured focus group interviews were conducted with 25 older adults, identifying needs of autonomy, competence, relatedness, physical thriving, security, pleasure and stimulation. Design goals were set based on these needs and three interventions were designed and implemented accordingly.
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| 2. |
- Bengs, Anette, et al.
(författare)
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Cross-Cultural Digital Design : Lessons Learned from the Case of Image TestLab
- 2016
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Ingår i: Crossmedia-Kommunikation in kulturbedingten Handlungsräumen. - Wiesbaden : Springer. - 9783658110758 - 9783658110765 ; , s. 285-303
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Bokkapitel (refereegranskat)abstract
- How we perceive something is colored by our cultural background. This diversity in perception presents a number of challenges when we create digital content targeting users in a cross-cultural context. In order to create successful digital solutions, it is important to understand both the individual and the culture the content is designed for. We believe that the best way of designing for a good user experience, is to include the end user in the design process. In this chapter we address cultural issues related to User-Centred Design. Lessons learned during the case of designing an international web-based brand research instrument are further presented.
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| 3. |
- Bengs, Anette, et al.
(författare)
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Designing for social inclusion of immigrant women : The case of TeaTime
- 2018
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Ingår i: Innovation. The European Journal of Social Science Research. - : Routledge. - 1351-1610 .- 1469-8412. ; 31:2, s. 106-124
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Tidskriftsartikel (refereegranskat)abstract
- We present our design of a digital service supporting social inclusion among immigrant women in an ethnically and socially diverse neighbourhood of a small Finnish town. The aim is to explore experiences and perceptions as well as potential barriers and challenges for using the web-based service. The case study is framed as design research having a strong user-centred design approach. We describe the design process and present the results of a mixed-method evaluation. The results are scrutinized from the perspectives of experience design. The analysis reveals a potential to facilitate social inclusion through the fulfilment of needs related to relatedness, autonomy, competence, pleasure and stimulations as well as popularity. However, some challenges in the interface design and communication of the security and purpose of the site were identified in the study. Significant differences were also found between immigrant women and local people regarding the need for this digital service.
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| 4. |
- Bengs, Anette, et al.
(författare)
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Designing for Suburban Social Inclusion : A Case of Geo-Located Storytelling
- 2015
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Ingår i: Interaction Design and Architecture(s) Journal. ; 25, s. 85-99
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Tidskriftsartikel (refereegranskat)abstract
- This article showcases a digital solution for strengthening social inclusion and well-being of senior suburban residents of a socially diverse Finnish town. The study is framed as design research where research is conducted in order to feed into a design process. A background study was first conducted in order to identify the target group’s needs, abilities, and attitudes towards the neighbourhood. The results revealed positive attitudes towards the area and the need for relatedness, autonomy, competence, pleasure and stimulation, physical thriving and security. Following a User-Centered Design process we based our design choices on these results and developed a local geocaching solution incorporating storytelling. The aim was to encourage senior citizens to socialize, be physically active and to experience the local urban place. An interview-based evaluation with older adults (n=6) combined with an analysis of online cache log data, showed positive experiences of the solution.
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| 5. |
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| 6. |
- Wiklund-Engblom, Annika, Dr, 1970-, et al.
(författare)
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What Needs Tell Us about User Experience
- 2009
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Ingår i: Human-Computer Interaction. - Berlin, Heidelberg : Springer. - 9783642036576 ; , s. 666-669
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Bokkapitel (refereegranskat)
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