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- Ettema, Dick, et al.
(författare)
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How in-vehicle activities affect work commuters’ satisfaction with public transport
- 2012
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Ingår i: Journal of Transport Geography. - : Elsevier BV. - 0966-6923 .- 1873-1236. ; 24, s. 215-222
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Tidskriftsartikel (refereegranskat)abstract
- Research has recently questioned the commonly held opinion that travel time is valued as negative, arguing that engagement inactivities during travel may make these trips more enjoyable or productive. Satisfactionwith travel has to date been assessed using utility-based models or measures of productivity of the trip. The present study is the first to assess the influence of activities performed during travel on publictransport users’ subjective well-being. To this end, a survey was conducted in Sweden in 2010 in which activities during the work commute by publictransport were recorded and subjective well-being during travel was measured retrospectively using the Satisfactionwith Travel Scale (STS). Results show that talking to other passengers has the strongest positive effect on STS, whereas activities related to entertainment and relaxation lead to lower STS, possibly since engaging in these activities reflect unsuccessful attempts to abate boredom. In addition, it is found that activities during travel may have a more positive effect on the commute back home, suggesting that the mindset related to the destination influences travel satisfaction.
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- Ettema, Dick, et al.
(författare)
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Overview of Handbook of Sustainable Travel
- 2014
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Ingår i: <em>Handbook of Sustainable Travel </em>. - Dordrecht, The Netherlands : Springer Science+Business Media B.V.. - 9789400770331 ; , s. 3-14
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Bokkapitel (refereegranskat)
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- Ettema, Dick, et al.
(författare)
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Satisfaction with intermodal trips in Stockholm : How do service attributes influence satisfaction with the main mode and with the journey as a whole?
- 2016
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Ingår i: TRB 95th Annual Meeting Compendium of Papers.
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- Using door-to-door travel satisfaction data which was collected in Stockholm, Sweden, in this paper the authors have investigated how satisfaction with the main mode is related to the overall trip satisfaction, and how service related variables influence satisfaction at both levels. The results show that every stages within the journey matters in influencing traveler’s door-to-door journey experience. Some other factors, such as occurrence of disruptions, were also found as significant factor influencing the reported travel satisfaction. The quality of vehicle design, one of the traditional emphases in improving passenger’ travel satisfaction, affects the trip as a whole but not the main mode satisfaction. This indicates that this variable is more relevant for the access and egress trips made by addition means of public transport. Overall, the authors' findings suggest that in order to improve the overall trip satisfaction, it does not suffice to focus only on characteristics of the main mode, but also the quality of egress and access trips and also the quality of the interchanges as a whole.
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- Ettema, Dick, et al.
(författare)
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Season and Weather Effects on Travel-Related Mood and Travel Satisfaction.
- 2017
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Ingår i: Frontiers in Psychology. - : Frontiers Media S.A.. - 1664-1078. ; 8
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Tidskriftsartikel (refereegranskat)abstract
- This study examines the effects of season and weather on mood (valence and activation) and travel satisfaction (measured by the Satisfaction with Travel Scale). Analyses are presented of 562 time-sampled morning commutes to work made by 363 randomly sampled people in three different Swedish cities asking them to use smartphones to report their mood in their home before and directly after the commutes. These reports as well as satisfaction with the commute obtained in summer and winter are linked to weather data and analyzed by means of fixed-effects regression analyses. The results reveal main effects of weather (temperature and precipitation) on mood and travel satisfaction (temperature, sunshine, precipitation, and wind speed). The effects of weather on mood and travel satisfaction differ depending on travel mode. Temperature leads to a more positive mood, wind leads to higher activation for public transport users, and sunshine leads to a more negative mood for cyclists and pedestrians. Sunshine and higher temperatures make travel more relaxed although not for cycling and walking, and rain and snow lead to a higher cognitive assessed quality of travel.
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- Ettema, Dick, et al.
(författare)
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The effect of activities on the move on travel satisfaction of public tranport commuters
- 2011
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Konferensbidrag (refereegranskat)abstract
- While utility based models invariably suggest indicate that the utility of travel time is negative, some studies have argued that travel may in certain circumstances be valued less negatively or even positively. In particular, the opportunity to engage in meaningful or enjoyable activities during travel is hypothesized to lead to a more positive valuation of travel. This study presents results of a study of travel satisfaction of Swedish public transport commuters as a function of engagement in activities on the move. Satisfaction is measured using the satisfaction with travel (STS) scale (Ettema et al., 2011), which is based on the subjective well-being literature and includes affective and cognitive components. The results suggest that, contrary to our expectation, working in PT does lead to a higher travel satisfaction, and that engaging in entertainment or relaxation is associated with lower travel satisfaction, probably since it masks boredom. Travellers talking to other passengers have a higher travel satisfaction.
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