| 1. |
- Balaam, Madeline, et al.
(författare)
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FeedFinder : A Location-Mapping Mobile Application for Breastfeeding Women
- 2015
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Ingår i: CHI 2015. - New York, NY, USA : ASSOC COMPUTING MACHINERY. ; , s. 1709-1718
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Konferensbidrag (refereegranskat)abstract
- Breastfeeding is positively encouraged across many countries as a public health endeavour. The World Health Organisation recommends breastfeeding exclusively for the first six months of an infant's life. However, women can struggle to breastfeed, and to persist with breastfeeding, for a number of reasons from technique to social acceptance. This paper reports on four phases of a design and research project, from sensitising user-engagement and user-centred design, to the development and in-the-wild deployment of a mobile phone application called FeedFinder. FeedFinder has been developed with breastfeeding women to support them in finding, reviewing and sharing public breastfeeding places with other breastfeeding women. We discuss how mobile technologies can be designed to support public health endeavours, and suggest that public health technologies are better aimed at communities and societies rather than individual.
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| 2. |
- Garbett, Andrew, et al.
(författare)
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App Movement : A Platform for Community Commissioning of Mobile Applications
- 2016
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Ingår i: 34TH ANNUAL CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS, CHI 2016. - New York, NY, USA : ASSOC COMPUTING MACHINERY. ; , s. 26-37
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Konferensbidrag (refereegranskat)abstract
- There is an increasing demand to encourage inclusivity in the design of digital services. In response to this issue we have created App Movement, a platform that enables the promotion, collaborative design, and deployment of community-commissioned mobile applications. The platform facilitates collaborative customization of a common app template, for which the development and deployment of the app is fully automated. We describe the motivation, design and implementation of App Movement, and report the findings from an 8 month deployment wherein 27 campaigns were created, 11 of which have been successful, and over 1,600 users pledged their support using the platform. We present three case studies to demonstrate its use and adoption in successful and unsuccessful campaigns. We discuss the implications of these studies, including questions of governance (ownership of content, liability of user generated content and moderation), sustainability and the potential to extend App Movement beyond location-based review apps.
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| 3. |
- Simpson, Emma, et al.
(författare)
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Experiences of Delivering a Public Health Data Service
- 2017
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Konferensbidrag (refereegranskat)abstract
- The turn to in-the-wild within HCI has given rise to an increasing concern around designing technologies which are available at large scale. Uniquely, at the intersection of public health and HCI, our work has supported the deployment of a mobile application, FeedFinder, over the last three years. We delineate the ground-work that was required to sustain this mobile application over the long-term. Focussing in particular on efforts made to engage institutions in taking ownership over FeedFinder and the data it provides, we reflect on the tensions that arose between users and civic institutions, particularly around 'what matters'. We provide a reflection on key requirements when designing a health data service and provide three lessons learnt which can guide researchers toward their own successful and productive long-term research deployments.
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| 4. |
- Simpson, Emma, et al.
(författare)
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Factors important for women who breastfeed in public : a content analysis of review data from FeedFinder
- 2016
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Ingår i: BMJ Open. - : BMJ Publishing Group Ltd. - 2044-6055. ; 6:10
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Tidskriftsartikel (refereegranskat)abstract
- OBJECTIVE: To examine how the breastfeeding experience is represented by users of FeedFinder (a mobile phone application for finding, reviewing and sharing places to breastfeed in public).DESIGN: Content analysis using FeedFinder database.SETTING: FeedFinder, UK, September 2013-June 2015.METHODS: Reviews obtained through FeedFinder over a period of 21 months were systematically coded using a conventional content analysis approach, average review scores were calculated for the rating criteria in FeedFinder (comfort, hygiene, privacy, baby facilities) and review texts were analysed for sentiment. We used data from Foursquare to describe the type of venues visited and cross-referenced the location of venues with the Indices of Multiple Deprivation.RESULTS: A total of 1757 reviews were analysed. Of all the reviews obtained, 80% of those were classified as positive, 15.4% were classified as neutral and 4.3% were classified as negative. Important factors that were discussed by women include facilities, service, level of privacy available and qualities of a venue. The majority of venues were classified as cafes (26.4%), shops (24.4%) and pubs (13.4%). Data on IMD were available for 1229 venues mapped within FeedFinder, 23% were located within the most deprived quintile and 16% were located in the least deprived quintile.CONCLUSIONS: Women create content that is positive and informative when describing their breastfeeding experience in public. Public health bodies and business owners have the potential to use the data from FeedFinder to impact on service provision. Further work is needed to explore the demographic differences that may help to tailor public health interventions aimed at increasing breastfeeding rates in the UK.
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| 5. |
- Talhouk, Reem, et al.
(författare)
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A Call For Embedding Dignity In Humanitarian Technologies
- 2019
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Ingår i: 9TH INTERNATIONAL CONFERENCE ON COMMUNITIES & TECHNOLOGIES (C&T). - New York, NY, USA : ASSOC COMPUTING MACHINERY. ; , s. 1-4
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Konferensbidrag (refereegranskat)abstract
- Increasingly, technologies are being designed to support refugees. While HCI research has explored several aspects of refugee experiences, the importance of embedding the principle of dignity within technological designs is yet to be explored. In this paper we focus on the theme of dignity that was a prominent theme across three research projects we conducted with Syrian refugee communities in Lebanon. We show that the experiences of refugee participants are characterised by a loss of dignity, as well as by attempts to maintain dignity that may be mediated by technology. By highlighting the value given to dignity by our participants we emphasise the need for designers and HCI researchers to consider how technologies may create a space in which dignity is maintained and dignified interaction may take place.
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| 6. |
- Talhouk, Reem, et al.
(författare)
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Integrating Health Technologies in Health Services for Syrian Refugees in Lebanon : Qualitative Study
- 2020
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Ingår i: Journal of Medical Internet Research. - : JMIR Publications. - 1438-8871. ; 22:7
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Tidskriftsartikel (refereegranskat)abstract
- Background: Lebanon currently hosts around one million Syrian refugees. There has been an increasing interest in integrating eHealth and mHealth technologies into the provision of primary health care to refugees and Lebanese citizens. Objective: We aimed to gain a deeper understanding of the potential for technology integration in primary health care provision in the context of the protracted Syrian refugee crisis in Lebanon. Methods: A total of 17 face-to-face semistructured interviews were conducted with key informants (n=8) and health care providers (n=9) involved in the provision of health care to the Syrian refugee population in Lebanon. Interviews were audio recorded and directly translated and transcribed from Arabic to English. Thematic analysis was conducted. Results: Study participants indicated that varying resources, primarily time and the availability of technologies at primary health care centers, were the main challenges for integrating technologies for the provision of health care services for refugees. This challenge is compounded by refugees being viewed by participants as a mobile population thus making primary health care centers less willing to invest in refugee health technologies. Lastly, participant views regarding the health and technology literacies of refugees varied and that was considered to be a challenge that needs to be addressed for the successful integration of refugee health technologies. Conclusions: Our findings indicate that in the context of integrating technology into the provision of health care for refugees in a low or middle income country such as Lebanon, some barriers for technology integration related to the availability of resources are similar to those found elsewhere. However, we identified participant views of refugees' health and technology literacies to be a challenge specific to the context of this refugee crisis. These challenges need to be addressed when considering refugee health technologies. This could be done by increasing the visibility of refugee capabilities and configuring refugee health technologies so that they may create spaces in which refugees are empowered within the health care system and can work toward debunking the views discovered in this study.
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| 7. |
- Talhouk, Reem Refaat, et al.
(författare)
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Food Aid Technology : The Experience of a Syrian Refugee Community in Coping with Food Insecurity
- 2020
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Ingår i: Proceedings of the ACM on Human-Computer Interaction. - : Association for Computing Machinery (ACM). - 2573-0142. ; 4:CSCW2
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Tidskriftsartikel (refereegranskat)abstract
- Over half of Syrian refugee households in Lebanon are food insecure with some reliant on an electronic voucher (e-voucher) system for food aid. The interplay between the digitisation of food aid, within the socio-technical context of refugees, and community collaborative practices is yet to be investigated. Through design engagements and interviews with refugees and shop owners we explore the experiences of a Syrian refugee community in Lebanon using the e-voucher system. We provide insights into the socio-technical environment in which the e-voucher system is dispensing aid, the information and power asymmetries experienced, refugee collaborative coping practices and how they interplay with the e-voucher system. We highlight the need for: (1) expanding refugee digital capabilities to encompass understandings of aid technologies and identifying trusted intermediaries and (2) for technologies to support in upholding humanitarian principles and mitigating power and information asymmetries. Lastly, we call for CSCW researchers and humanitarian innovators to consider how humanitarian technologies can enable refugee collaborative practices and adopt everyday security as a lens for designing aid technologies. The paper contributes to CSCW knowledge regarding the interplay between aid technologies and refugees? socio-technical contexts and practices that provides a basis for future technological designs for collaborative technologies for refugee food security.
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