| 1. |
- Di Gangi, Paul, et al.
(author)
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Are we in this together? Exploring private-collective knowledge communities
- 2011
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In: ICIS 2011 PROCEEDINGS. - 9780615559070
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Conference paper (peer-reviewed)abstract
- A growing trend within the literature on value creation is the introduction of private-collective knowledge communities, which create opportunities for organizations to leverage knowledge. In these communities, participants privately invest in a project’s success by freely revealing and contributing their personal resources such as expertise and time to a public good. Firms then use these public goods as the basis for their own product offering. In this paper, we focus on describing the nature of the relationships that exist within private-collective knowledge communities and subsequently develop a framework for how researchers and practitioners can understand the organization-user dynamics found within these communities. As such, our research questions are as follows: What factors impact the organization-user dynamics in private-collective knowledge communities and how do these factors affect the nature of the relationships within these communities? We conclude with initial results supporting our model and discuss future steps, limitations, and contributions.
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| 2. |
- Giovacchini, Elia, et al.
(author)
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Being Different by Being Yourself: Identity as a Driver of Business Model Innovation
- 2016
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In: Academy of Management Proceedings. - : Academy of Management. - 0065-0668.
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Conference paper (peer-reviewed)abstract
- While the concept of business models as a source of competitive advantage is noticeably established, we have a paucity in understanding how new business models are created and existing ones changed. In line with some recent studies, we draw attention to endogenous processes of business model innovation (as opposed to the more prominent logic of exogenous motivation). Following the notion that identity is central to an organization’s self-concept and control for appropriate action, we develop a model of how organizational identity affects the motivation (i.e., what triggers the need for innovation) and sourcing (i.e. where do constituents of the new business model come from) of business model innovation. Based on a longitudinal case study of an open source company, we highlight how a distinct choice for a hybrid identity (i.e. multiple, possibly conflicting organizational claims) drove the design and subsequent innovation of three different business models over the course of a 14 year period. This study contributes to the behavioral perspective in strategy by analyzing business models as reflections of an organization's self-concepts.
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| 3. |
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| 4. |
- Giovacchini, Elia, 1982-
(author)
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Weaving the symbiotic relationship : A longitudinal study of the maintenance of a firm-sponsored open source community
- 2017
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Doctoral thesis (other academic/artistic)abstract
- The phenomenon of firm sponsored open source software (OSS) projects has become an established and widely used approach to develop and release new products in the software industry. In this arrangement, a sponsoring firm and a community establish a relationship to create a common project. When a firm fully commits to this type of development, it enters into a symbiotic relationship with its OSS community. This implies their mutual dependence and the presence of competing demands, both for openness – so that everyone can contribute to the common project and appropriate value from it, and for control – to affect the project content and direction. Although earlier studies have recognized the paradoxical nature of these competing and interrelated demands, so far there have been only limited attempts to understand its implications for maintaining such a symbiotic relationship.Hence, the aim of this thesis is to deepen our understanding of the symbiotic relationship by answering the following question: How is a symbiotic firm-community relationship maintained?To address this question, a qualitative research design is adopted through a single in depth longitudinal case study of the relationship between a Nordic European firm and its OSS community throughout their 13 plus years of history, from 2002 till 2015, by combining archival resources, observations and interviews. Recognizing the nature of these competing demands, a paradox lens is introduced as a way to frame the firm-community relationship.This allows identification of six paradoxical tensions that affect the relationship and five responses used to address the paradoxical tensions as they manifest. Building on these different insights a conceptual model of the firm-community relationship is developed. The model highlights that responses in many instances become the cause of subsequent paradoxical tensions. This insight underpinned the search for an alternative understanding of maintenance beyond instances of single tensions and response, by suggesting three different approaches to maintaining the firm-community relationship, namely, improvising, separating and weaving. This study contributes to extant literature by giving prominence to the relationship as a conduit of interaction in which both the firm and community should be able to extend their influence while also being subject to the influence of each other. In particular, based on the insights of the weaving approach, I suggest understanding maintenance as a process of creation, where quite apart from the design of the relationship, there is a need to reconsider the features of key actors, not solely in terms of motivation, but also including their knowledge, skill and ways of thinking.
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| 5. |
- Helms, Remko, et al.
(author)
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A design research approach to developing user innovation workshops in Second Life
- 2010
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In: Journal of Virtual Worlds Research. - : Virtual Worlds Institute, Inc.. - 1941-8477. ; 3:1, s. 3-36
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Journal article (peer-reviewed)abstract
- The Design Science Research approach is increasingly being applied in the field of Information Systems (IS) research. The philosophy behind design science research is that new scientific knowledge can be generated by means of constructing an artifact, and the core of this approach is a problem-solving process used to develop the artifact. As virtual worlds are a relatively new IS medium, limited attention has been paid to investigating the use of design research in virtual worlds. Nevertheless, it is considered a relevant approach as much research in the field of virtual worlds involves the design of virtual spaces to support some kind of business activity. As such, the research purpose of this paper is to investigate the use of the design research approach in virtual worlds. In this paper, we describe and take a practical perspective of a specific case study in which design research was developed and used for a specific project. The specific project in focus is the development of a user innovation workshop inside Second Life for a start-up company interested in gaining insights and ideas for the development of its product.
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| 6. |
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| 7. |
- Kohler, Thomas, et al.
(author)
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Enabling co-creation of e-services through virtual worlds
- 2011
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Conference paper (peer-reviewed)abstract
- The recent penetration of the internet has provided a fertile ground for the rapid rise of e-services, and as a result, the e-services market is by its nature global and highly competitive. One of the keys to success is to anticipate and fulfil user needs through the constant development of new offerings. However, innovation is complex and characterized by a high failure rate - especially when customers have a diverse set of needs due to their being spread across the globe. Both theory and practice therefore recommend collaborating with users during the innovation process to overcome this challenge. Of interest is that recent developments within virtual worlds or the immersive internet offer unprecedented opportunities for firms to tap into the innovative potential of consumers and consumer communities for new service creation. Inspired by these opportunities and drawing upon theories of co-creation, our aim is to shed light on the opportunities and challenges that virtual worlds offer to support co-creation processes for e-services innovation. Using a design research approach, we developed a user-driven service innovation workshop within the virtual world of Second Life. We collaborated with the e-tourism start up called Travel for change, which develops an international web community for volunteer travellers who aim make a positive impact on underprivileged communities around the world. We discuss the setup of the research setting to highlight the opportunities presented by virtual worlds for organizations aiming to develop new services with customers during virtual co-creation workshops.
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| 8. |
- Teigland, Robin, et al.
(author)
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Balancing on a tightrope : Managing the boundaries of a firm-sponsored OSS community and its impact on innovation and absorptive capacity
- 2014
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In: Information and organization. - : Elsevier BV. - 1471-7727 .- 1873-7919. ; 24:1, s. 25-47
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Journal article (peer-reviewed)abstract
- Realizing the innovation potential of OSS communities, firms now create or sponsor their own open source software (OSS) communities, generally as part of an open innovation strategy. However, maximizing the innovation capability of a sponsored OSS community is a challenging task since firms cannot rely on traditional hierarchical authority to control community members. Furthermore, a firm's efforts to manage its sponsored community may also impact the firm's absorptive capacity, or its ability to effectively absorb and leverage the valuable knowledge created by the community. Thus, the purpose of this article is to investigate two research questions: 1) How does the boundary management of a firm-sponsored OSS community impact the community's innovation capacity? and 2) How does the boundary management of a firm-sponsored OSS community impact the firm's absorptive capacity? Using the results from our qualitative analysis of eZ Systems and its successfully sponsored OSS community - eZ Publish we develop a theoretical model depicting how the boundary management of a firm-sponsored OSS community influences both the community's innovation capacity and the absorptive capacity of the firm. In addition, the results of our study highlight the central importance of an integrative IT platform in boundary management activities.
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| 9. |
- Teigland, Robin, et al.
(author)
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Exploring the Organization-User Relationship in Private-Collective Knowledge Communities
- 2011
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Conference paper (peer-reviewed)abstract
- Recently, organizations have begun hosting open source softwarecommunities which creates the opportunity to leverage a communityof users to co-create value. However, little research has explored thedynamic that is created when individuals outside the organization’sformal boundaries play a larger role in its value creation process. Infact, these individuals are able to exercise significant power and latitudein terms of how and to what degree they engage in and contributeto the community while the organization has no direct authority overthem. Therefore, this study attempts to identify the factors that affectthe dynamic that develops between the users and the organization.Preliminary results are presented as well as a brief overview of theresearch currently being conducted to extend these findings.
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| 10. |
- Teigland, Robin, et al.
(author)
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Stepping Into the Internet : Leveraging Virtual Worlds Affordances for Co-Creation
- 2011
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Conference paper (peer-reviewed)abstract
- Both theory and practice recommend collaborating with users to access and generate innovation-relevant knowledge. Especially recent social software applications and even more virtual worlds have created unprecedented opportunities for firms to engage in advanced experiences with users and user communities for knowledge co-creation. The aim of this research is to shed light on what enables the co-creation of innovation-relevant knowledge in virtual worlds. To tackle this research task we collaborated with a Swedish start-up, designing co-creation workshops. Presenting the outcome of the co-creation workshops, we develop a set of propositions that relate specific aspects of virtual worlds to the different modes of innovation-relevant knowledge creation during co-creation. We extend prior research on knowledge creation into the virtual world context and provide insights about effectively leverage virtual worlds for innovation-related knowledge co-creation.
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