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| 2. |
- Axelsson, Karin, PhD, 1969-, et al.
(författare)
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Strategic management in the public sector - the case of the Swedish transport administration
- 2023
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Ingår i: International Public Management Journal. - 1096-7494 .- 1559-3169.
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Tidskriftsartikel (refereegranskat)abstract
- Strategic management in the public sector has become quite popular in practice and several studies have shown that it has an impact on organizational performance. However, we still know little of how strategic management unfolds in practice. Overall, our message is that there are specific challenges that appear when applying strategic management in a public sector context that need to be handled to enhance the possibility of succeeding with strategy work. We present these challenges in terms of four tensions emerging in strategy work: planned versus emergent strategies, legitimacy versus practicality, administrative management versus innovative approach, and accessibility versus security. Based on these identified tensions, we suggest four propositions that not only have implications for further research, but also practical implications.
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| 3. |
- Eriksson, Kim, 1990-, et al.
(författare)
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Strategic management accounting for change and flexibility
- 2024
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Ingår i: The Routledge Handbook of Public Sector Accounting. - : Routledge. - 9781032282510 - 9781003295945 ; , s. 111-123
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Bokkapitel (refereegranskat)abstract
- In public sector organizations, strategies and management accounting are often developed with the ambition of providing a combination of long-term objectives and short-term evaluations. This combination is sometimes labelled Strategic Management Accounting (SMA). The purpose of this chapter is to enhance our knowledge about SMA in the public sector context. We do this through a qualitative study of the Swedish Public Employment Service, which in 2020 launched a new strategic direction to manage changes in the agency’s environment, along with a balance scorecard (BSC). The research question for this case was: How is the BSC used by a public sector agency as an SMA tool? Our results show that the agency’s operational managers and controllers use the BSC as an SMA tool to create active management and control, while at the same time being reactive with a short-term focus. We address these results in relation to an idea of flexibilization, more specifically the desire to become a flexible agency that can change and adapt to short-term changes.
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| 4. |
- Hasche, Nina, 1974-, et al.
(författare)
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Intra-organizational trust in public organizations - the study of interpersonal trust in both vertical and horizontal relationships from a bidirectional perspective
- 2021
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Ingår i: Public Management Review. - : Taylor & Francis Group. - 1471-9037 .- 1471-9045. ; 23:12, s. 1768-1788
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Tidskriftsartikel (refereegranskat)abstract
- The purpose of this paper is to enhance our understanding of intra-organizational trust in public organizations by studying interpersonal trust in both vertical and horizontal relationships from a bidirectional perspective. Previous research has focused on trust at a single level of analysis, ignoring influences from other organizational levels, which has led to gaps in our understanding of trust. In addition, few studies take a bidirectional perspective where a trustor is simultaneously a trustee and vice versa. Through a case study, we contributed to filling this gap by studying the antecedents of trust - ability, benevolence and integrity.
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| 5. |
- Hasche, Nina, 1974-, et al.
(författare)
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Quadruple helix as a network of relationships : creating value within a Swedish regional innovation system
- 2020
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Ingår i: Journal of Small Business and Entrepreneurship. - : Routledge. - 0827-6331 .- 2169-2610. ; 32:6, s. 523-544
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Tidskriftsartikel (refereegranskat)abstract
- A regional smart specialization initiative is investigated from a quadruple helix framework (industry, government, academia, and users/civil society). Based on a qualitative case study, we examine the interdependencies of actors, resources, and activities from a micro perspective. The aim is to understand the relationships and the value created between the different actors. From the results we conclude that the fourth helix should be viewed as a whole – an arena where triple helix actors in different value adding relationships take on different roles – where they create value to civil society, for example, new jobs or products for improved elderly care. In line with this, we state that the fourth helix is far more complex than limiting it to simply become a fourth separate helix of users or civil society. There is a complexity in that the fourth helix consists of both different users (including triple helix actors) as well as civil society. Users in the quadruple helix framework can also be defined in several ways depending on the context of the arena (the fourth helix) and what value adding activities they bring to civil society. Thus, users can be businesses, organizations, citizens, society, and many more things.
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| 6. |
- Hasche, Nina, 1974-, et al.
(författare)
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Reconstructing trust through a transformation process : The case of the Swedish Public Employment Service
- 2018
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Ingår i: XXII IRSPM Annual Conference 2018.
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Konferensbidrag (refereegranskat)abstract
- A strategic transformation process of a Swedish agency, i.e. the Swedish Public Employment Service, is discussed from a trust framework. Lately, the agency has been heavily criticized internally (by managers and employees) and externally (by different stakeholders) for failing in fulfilling its goals and deliver inadequate services. In 2014, the agency launched a new strategy – to become trustworthy and to deliver better services to its customers. It was the agency’s attempt to move away from the old authoritarian bureaucratic management style towards introducing trust-based management control. The old and the new way of managing the agency creates tensions that are difficult to overcome and where mistrust at different levels within the organization is a major obstacle affecting the ongoing transformation process. The aim of this paper is to shed light on how trust is reconstructed in vertical and horizontal relationships within a public service delivery agency that experiences an extensive transformation process. Drawing upon a processual case study approach, we have conducted 65 interviews, observations and document studies. The results show how the agency have suffered from low levels of trust in both vertical and horizontal relationships and that low levels of trust in vertical relationships seem to have negative impact on horizontal collaborations within the agency. The paper contributes to previous research in the following ways. First, the reconstruction of trust is discussed from a time perspective, pointing at the importance of discussing the development of trust in terms of a past, a present and a future. Second, within the paper, trust is discussed in both vertical relationships (i.e. relationships between employees/managers) as well as horizontal relationships (i.e. relationships between co-workers) within the same analytical framework, which enables a discussion about the impact of trust development in vertical relationships on the development of trust in horizontal relationships and vice versa.
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| 7. |
- Holmgren Caicedo, Mikael, 1971-, et al.
(författare)
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When calculative practices are no more : On the de-accountingization of the operational level of a public sector agency
- 2019
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Ingår i: Financial Accountability and Management. - : John Wiley & Sons. - 0267-4424 .- 1468-0408. ; 35:4, s. 373-389
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Tidskriftsartikel (refereegranskat)abstract
- This study reports on an attempt to remove management accounting's calculative practices at the operational level of a Swedish Public Agency. Using a Habermasian perspective, the study shows how the agency has attempted to replace the previous accounting practice, which involved target setting, performance management and measurement with a new leadership philosophy, and accounting practices that aim at generalizing the individual's private interest toward organizational interests. The result is interpreted as an attempt to make the individual responsible for the welfare of the collective in which, in its absence, the kind of validity that accounting's calculative practices enable is very much present as a longing to soothe the anxiety and uncertainty brought about by the responsibility to lead oneself.
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| 8. |
- Höglund, Linda, 1972-, et al.
(författare)
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A balance of strategic management and entrepreneurship practices : The renewal journey of the Swedish Public Employment Service
- 2018
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Ingår i: Financial Accountability and Management. - : Wiley-Blackwell. - 0267-4424 .- 1468-0408. ; 34:4, s. 354-366
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Tidskriftsartikel (refereegranskat)abstract
- The purpose of this paper is to study the first phasefrom 2014 to 2016of the Swedish Public Employment Service's renewal journey by examining how the agency worked to achieve its new strategy through processes of strategic management and entrepreneurship. We did this through the theoretical lens of strategic entrepreneurship (SE). The results showed that the agency's renewal processes are simultaneously entrepreneurial and strategic. The agency is historically well known for its detailed management and control, which creates several tensions with entrepreneurship. We contributed to previous literature by focusing on the organizational aspects of these tensions and the SE practices of balancing entrepreneurship with strategic management.
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| 9. |
- Höglund, Linda, 1972-
(författare)
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Affinities In Corporate Entrepreneurship : A Literature Review
- 2009
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Ingår i: Marketing and Entrepreneurship. ; , s. 1-17
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- This paper is a literature review of the theoretical field of corporate entrepreneurship. As the term is growing in popularity previous research has seen the field as disparate and that the lack of consensus is evident. Only a few researchers have, more or less, focused on commonalities or similarities. In this paper a comparative analysis of the literature is made trough a lens of affinities and some conclusions are made e.g. when it comes to notions, methodology and the use of perspectives.
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| 10. |
- Höglund, Linda, 1972-, et al.
(författare)
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And Now Lean : Discursive Practices and their Consequences in Two Organizations
- 2013
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- How people write and talk about lean, a management concept, has consequences for how we think andact towards lean as a phenomenon in research as well as in practice. It is therefore important to studyhow discourses are used to prioritize specific views and the possible consequences of such use. To thateffect we have studied the implementation of lean in one private and one public organization from adiscursive psychology approach. There is however no consensus about what lean is or about theconsequences its interpretation might bring. Studying the discursive practices that position lean in textand talk it is clear that multiple discourses are used as a flexible resource on different discursive levels(individual text and talk, local discourses of the organization and societal discourses) to make sense ofthe implementation of lean. In this way we contributing to research on lean in a context of managementand organizational research by showing how discourses are deployed in interaction by people in textand talk to perform specific functions such as justify, legitimize, claim and criticize.
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