| 1. |
- Güner, Evrim Oya, et al.
(författare)
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Robotic Process Automation as Routine Capability: A Case Study of a Public Organization in Turkey
- 2023
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Ingår i: PACIS 2023 Proceedings. - : Association for Information Systems (AIS).
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Konferensbidrag (refereegranskat)abstract
- Public organizations are adopting Robotic Process Automation (RPA) to enhance process performance. However, there is a lack of knowledge regarding how RPA specifically advances routine practices in public organizations, particularly in developing countries. To address this research gap, we conducted an interpretive case study in Turkey, focusing on the implementation of RPA from the perspective of technology as routine capability. Our findings reveal that the case organization has advanced its practices by leveraging RPA affordances, implementing effective governance mechanisms, and developing automation capabilities. This research contributes unique contextual insights into the implementation of RPA within a public organization situated in a developing country. The empirical evidence demonstrates the transformative impact of RPA on organizational practices and provides guidance for optimizing RPA governance practices and sustaining RPA-enabled automation capabilities. This study offers practical implications for public organizations aiming to leverage RPA as part of their broader digital transformation initiatives.
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| 2. |
- Han, Shengnan, et al.
(författare)
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Digital proctoring in higher education : a systematic literature review
- 2022
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Ingår i: ECIS 2022 Proceedings. - : Association for Information Systems (AIS).
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Konferensbidrag (refereegranskat)abstract
- To improve the academic integrity of online examination, digital proctoring systems have been implemented in higher education worldwide, particularly during the COVID-19 pandemic. In this paper, we conducted a literature review of the research on digital proctoring in higher education. We found 115 relevant publications in nine databases. We applied topic modeling methods to analyze the corpus which resulted in eight topics. The review shows that the previous studies focus largely on the systems’ development, adoption of the systems, the effects of proctored online exams on students’ performance, and the legal, ethical, security, and privacy issues of digital proctoring. The annual topic trends indicate future research concerns, such as systems’ development, online programs (MOOCs) and proctoring, along with various issues of using digital proctoring. The results of the review provide useful insights as well asimplications for future research on digital proctoring, a crucial process for digitalizing higher education.
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| 3. |
- Han, Shengnan, 1973-, et al.
(författare)
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Digital proctoring in higher education : a systematic literature review
- 2024
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Ingår i: International Journal of Educational Management. - 0951-354X .- 1758-6518. ; 38:1, s. 265-285
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Forskningsöversikt (refereegranskat)abstract
- Purpose – To improve the academic integrity of online examinations, digital proctoring systems have recently been implemented in higher education institutions (HEIs). The paper aims to understand how digital proctoring has been practised in higher education (HE) and proposes future research directions for studying digital proctoring in HE.Design/methodology/approach – A systematic literature review was conducted. The PRISMA procedure was adapted for the literature search. The topics were identified by topic modelling techniques from 154 relevant publications in seven databases.Findings – Seven widely discussed topics in literature were identified, including solutions for detecting cheating and student authentication, challenges/issues of uptakes and students' performance in different proctoring environments.Research limitations/implications – This paper provides insights for academics, policymakers, practitioners and students to understand the implementation of digital proctoring in academia, its adoption by HEIs, impacts on students' and educators' performance and the rapid increase in its use for digital exams in HEIs, with particular emphasis on the impacts of the systems on digitalising examinations in HE.Originality/value – This review paper has systematically and critically described the state-of-the-art literature on digital proctoring in HE and provides useful insights and implications for future research on digital proctoring, and how academic integrity in online examinations can be enhanced, along with digitalising HE.
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| 4. |
- Sapraz, Mohamed, 1981-, et al.
(författare)
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Users’ evaluation of a digital government collaborative platform (DGCP) in Sri Lanka
- 2024
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Ingår i: Transforming Government. - 1750-6166 .- 1750-6174. ; 18:1, s. 131-144
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Tidskriftsartikel (refereegranskat)abstract
- Purpose – The paper aims to evaluate the Digital Government Collaborative Platform (DGCP), which facilitates collaborations between the citizens and the government to address environmental issues in Sri Lanka. The DGCP is an artifact developed by the value-sensitive design (VSD) approach.Design/methodology/approach – The DGCP is evaluated following the Framework for Evaluation in Design Science Research (FEDS). Two hundred and twenty-four citizens participated in the survey based on the User Experience Questionnaire (UEQ) and open questions about human values embedded in the design. Fifteen government officers were interviewed to enhance the evaluation. Findings – The DGCP received positive evaluations from the citizens and government officers. The platform is attractive, novel and pragmatic, also generatinghedonic experiences for the citizens. The users believed that human values are reflected in the DGCP. Further, they shared a few suggestions to improve it.Originality – The paper contributes knowledge to evaluating digital government systems, especially in developing countries. The human-value-centered DGCP was evaluated using multiple methods of quantitative (i.e., UEQ Survey) and qualitative(i.e., qualitative interviews with stakeholders) techniques. Further, the systematic process of DGCP evaluation produces a case-based guideline for evaluating related and similar digital government systems using FEDS.
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| 5. |
- Zhang, Qian, 1977-, et al.
(författare)
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Contextualizing the rural in digital studies : A computational literature review of rural-digital relations
- 2023
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Ingår i: Technology in society. - : Elsevier. - 0160-791X .- 1879-3274. ; 75
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Tidskriftsartikel (refereegranskat)abstract
- Digital technologies are changing how and where we live, work and socialize. Rural areas are distinctive spaces and places but in the current debates of new digital phenomena, digital spaces and practices risk not being contextualized with sensitivities to rural geographies. This study aims to map how digital has been examined to date in rural-focused studies, and accordingly present propositions for how rural-digital studies can be sensitive to the distinctive and diverse character of rural spaces and places. We conduct a two-stage/scale literature review, combining 1) computational topic modelling from a Global Dataset (459 article abstracts) with 2) qualitative content analysis from a sub-dataset focusing on the Nordic region (Nordic Sub-Dataset, 17 full articles). We begin with a topic modelling analysis generating ten major themes (topics) leading to an overview of how research areas are connected to the meaning of rural context. Turning to the Nordic region, as an in-depth example, we illustrate the complexity of rural digital geographies, through a qualitative content analysis. This demonstrates that digital in rural contexts are primarily positioned outwardly as social/regional development and business/economy, and less situated inwardly through individual experience and community building. Combined we show a wide spectrum of rural-digital relations but demonstrate that rural contexts in rural-digital relations need more attention. We propose three propositions to invite deeper rural contextualizations in future digital studies to uphold the importance of rural spaces and places through, by and with digital geography.
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