| 1. |
- Andersson, Fredrik, 1974-, et al.
(författare)
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Outsourcing Public Services : Contractibility, Cost, and Quality
- 2019
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Ingår i: CESifo Economic Studies. - Örebro : Oxford University Press. - 1610-241X .- 1612-7501. ; 65:4, s. 349-372
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Forskningsöversikt (refereegranskat)abstract
- We review the literature on public sector outsourcing to explore if the theoretical predictions from the incomplete contracts literature hold up to recent empirical evidence. Guided by theory, we arrange services according to the type and magnitude of their contractibility problems. The empirical studies point at rather favourable outsourcing outcomes, in terms of costs and quality, for services without severe contracting problems. The picture is more mixed for services with tougher contracting problems, with the weight of the evidence in favour of public provision. This difference between services is largely in line with the property-rights framework and theories of incomplete contracts.
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| 2. |
- Andersson, Fredrik W., 1974-, et al.
(författare)
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Ballooning bureaucracy? Stylized facts of growing administration in Swedish higher education
- 2024
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Ingår i: Constitutional Political Economy. - : Springer. - 1043-4062 .- 1572-9966. ; 35, s. 303-326
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Tidskriftsartikel (refereegranskat)abstract
- All organizations need to allocate labor to production and administration. In many cases—particularly within the public sector—the optimal allocation is far from obvious. Indeed, vocal concerns have been raised about the administrative burden in several public services, not least in education. We investigate this issue using detailed registry data on all employees at Swedish universities and colleges from 2005 to 2019 and document three stylized facts. First, the group of highly educated administrators has grown rapidly, almost by a factor of seven compared with teachers and researchers. Second, the number of less-educated administrators has stayed flat. Third, the time that teachers and researchers spend on administrative tasks has been roughly constant over time. This indicates that resources have been diverted from teaching and research and raises fears of excessive administrative growth in Swedish higher education.
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| 5. |
- Angelis, Jannis, et al.
(författare)
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Management Practices and the Quality of Primary Care
- 2017
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- Using the World Management Survey method, we map and analyse management quality in Swedish primary care centres. On average, private providers have higher management quality than public ones. We also find that centres with a high overall social deprivation among enrolled patients tend to have higher management quality. Regarding quality of care, we find that management quality is positively associated with accessibility, but not with patient reported experience.
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| 6. |
- Angelis, Jannis, et al.
(författare)
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Management practices and the quality of primary care
- 2021
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Ingår i: Public Money & Management. - : Routledge. - 0954-0962 .- 1467-9302. ; 41:3, s. 264-271
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Tidskriftsartikel (refereegranskat)abstract
- Using the World Management Survey method, the authors mapped and analysed management quality in Swedish primary care centres. On average, private sector providers were better managed than public providers. Centres with a high overall social deprivation among enrolled patients also tended to have higher management quality. Management quality was positively associated with accessibility (length of waiting times), but not with patient-reported experience.IMPACT: The authors explored the use of management practices at the operational (care centre) level in Swedish primary care. The paper relates management quality to provider characteristics (public or private) and to the quality of care. An expansion of private care centres seems to have increased the average level of management quality in Swedish primary care. The findings suggest that suitable applications of management practices, especially in the area of people management, can produce a higher quality of care.
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| 7. |
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| 8. |
- Angelis, Jannis, et al.
(författare)
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Merciful yet effective elderly care performance management practices
- 2015
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Ingår i: Measuring Business Excellence. - : Emerald Group Publishing Limited. - 1368-3047 .- 1758-8057. ; 19:1, s. 61-69
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Tidskriftsartikel (refereegranskat)abstract
- Purpose – The study aims to compare management practices in private and publicly owned elderly care homes. The demands for cost-effective care combined with emphasis on client experience highlights the importance of appropriate management practices.Design/methodology/approach – The study utilises a survey of 500 homes covering management practices on monitoring, performance management and staff development. These are highly correlated, allowing for treating the practices both in aggregate and individually in the analysis. Additional questions capture information on site and management conditions.Findings – Management practices employed at the elderly care homes vary greatly, with high and low individual scores found in most homes. But private homes consistently score higher than public homes, especially when it comes to incentive practices. Also, elderly care homes of both ownership forms score at the top and bottom of each management practice. But looking at the average management score, there are fewer private homes that score really low and more private homes that score really high.Practical implications – The results identify given characteristics and maturity of the various management practices employed to plan and control operations in the elderly care homes and provides managerial and staff insights into their use.Originality/value – The application and impact of standard management practices has previously been limited in publicly funded services. Little is known about management practices in elderly care and whether the practices are associated with better performance.
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| 9. |
- Angelis, Jannis, et al.
(författare)
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Performance management practices and elderly care
- 2014
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Ingår i: Proceedings of the Performance Management Conference.
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Konferensbidrag (refereegranskat)abstract
- Purpose: The study compares management practices in private and publicly owned elderly care homes. The demands for cost-effective care combined with emphasis on client experience highlights the importance of appropriate management practices.Method: The study utilises a survey of 500 homes covering management practices on monitoring, performance management, and staff development. These are highly correlated, allowing for treating the practices both in aggregate and individually in the analysis. Additional questions capture information on site and management conditions.Findings: Management practices employed at the elderly care homes vary greatly, with high and low individual scores found in most homes. But private homes consistently score higher than public homes, especially when it comes to incentive practices. Also, elderly care homes of both ownership forms score at the top and bottom of each management practice. But looking at the average management score, there are fewer private homes that score really low and more private homes that score really high.Practical implications: The results identify given characteristics and maturity of the various management practices employed to plan and control operations in the elderly care homes, and provides managerial and staff insights into their use.Originality: The application and impact of standard management practices has previously been limited in publicly funded services. Little is known about management practices in elderly care and whether the practices are associated with better performance.
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| 10. |
- Angelis, Jannis, et al.
(författare)
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Using management practices in welfare
- 2014
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Ingår i: Proceedings of the European Operations Management Conference.
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Konferensbidrag (refereegranskat)abstract
- We use a well-established measure of management practices to assess management quality in 500 nursing homes. 19 individual management practices are assessed, clustered into the three areas operations, targets, and incentives. We find that overall and area specific management scores vary greatly among nursing homes. On average, private homes score higher than public homes, in particular when it comes to incentives and reallocation of low performing staff.
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