| 1. |
- Khando, Khando, 1979-, et al.
(författare)
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Enhancing employees information security awareness in private and public organisations : A systematic literature review
- 2021
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Ingår i: Computers & security (Print). - : Elsevier. - 0167-4048 .- 1872-6208. ; 106
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Forskningsöversikt (refereegranskat)abstract
- Preserving the confidentiality, integrity and availability (CIA) of an organisation's sensitive information systems assets against attacks and threats is a challenge in this digital age. Or-ganisations worldwide make huge investments in information security technological coun-termeasures. Nonetheless, organisations in many cases fail to protect their information as-sets as they rely mainly on technical solutions which are not contextually compatible and sufficient. As a matter of fact, a significant number of organisational information security in-cidents are due to the exploitation of human elements that directly and/or indirectly cause the majority of security incidents. Therefore, employees' information security awareness (ISA) becomes one of the critical aspects of protection against undesirable information se-curity behaviours. However, to date, there is limited synthesised knowledge about methods for enhancing ISA and integrated insights on factors affecting employees' ISA levels. This study, therefore, provides a systematic review of the literature on ISA and puts forward a state-of-the-art collection of ISA methods and factors for enhancing employees' ISA within both private and public sector organisations. The results indicate that various methods and factors are used to enhance employees' ISA in organisations. Theoretical models and gami-fication are the methods widely used in both private and public organisations, whereas the constructivist approach and violation detections are some of the methods used only in pri-vate organisations. Furthermore, this study offers some insights into the latest trends in ISA content development methods and factors, and fosters good ISA practice by disseminating information and knowledge amongst Information Security professionals to help them build an overarching ISA development programme in their organisations.
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| 2. |
- Khando, Khando, 1979-, et al.
(författare)
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Factors Influencing Merchants’ Adoption of Cashless Payment Systems in Sweden
- 2023
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Ingår i: New Sustainable Horizons in Artificial Intelligence and Digital Solutions. - : Springer. - 9783031500398 - 9783031500404
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Konferensbidrag (refereegranskat)abstract
- Sweden is practically becoming a cashless society and possesses a clear sign of future competitiveness in cashless payment which has a wider impact on businesses and society at large. However, according to the existing research, there is a lack of comprehensive understanding of how this cashless society has shaped up and how such competitiveness can be sustained over time. There has been much research on consumer adoption of cashless payment systems, but the research on adoption by merchants is scant. Thus, considering the critical role they play in the cashless payment ecosystem, this study aims to understand the factors influencing the adoption of cashless payment systems from Swedish merchants’ perspective. The study used qualitative thematic analysis to identify seven factors: convenience, cost, trust, risks, norm, regulation, and customer preference. The findings contribute to limited knowledge of cashless payment systems in the context of Sweden and can be transferable to other countries.
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| 3. |
- Khando, Khando, 1979-, et al.
(författare)
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Factors Shaping the Cashless Payment Ecosystem : Understanding the Role of Participating Actors
- 2022
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Ingår i: 35th Bled eConference – Digital Restructuring and Human (Re)action: June 26 – 29, 2022, Bled, Slovenia. - Maribor, Slovenia : University of Maribor University Press. - 9789612866167 ; , s. 161-186
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Konferensbidrag (refereegranskat)abstract
- Cashless payments have become increasingly popular around the world because of their numerous advantages. Moreso, the cashless payment adoption has been escalated during the theCovid-19 pandemic. However, there is a lack of holistic studies on the adoption and contemporary practices of cashless payments. The purpose of this study is, therefore, to provide a comprehensive understanding by identifying the participating actors and their crucial role in the payment ecosystem. Thus, the paper aims to address two research questions: i) Who are the participating actors in the cashless payment ecosystem? and ii)What are the determinant factors for the actors to adopt the cashless payment ecosystem? Through scoping literature review of 63 articles published in the last seven years (2015-2021), six participating ecosystem actors are identified with their determinant factors. The study contributes toward addressing adoption issues and serves as a basis for future empirical investigation.
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| 4. |
- Khando, Khando, 1979-, et al.
(författare)
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The Emerging Technologies of Digital Payments and Associated Challenges : A Systematic Literature Review
- 2023
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Ingår i: Future Internet. - Basel, Switzerland : MDPI. - 1999-5903. ; 15:1, s. 1-21
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Forskningsöversikt (refereegranskat)abstract
- The interplay between finance and technology with the use of the internet triggered the emergence of digital payment technologies. Such technological innovation in the payment industry is the foundation for financial inclusion. However, despite the continuous progress and potential of moving the payment landscape towards digital payments and connecting the population to the ubiquitous digital environment, some critical issues need to be addressed to achieve a more harmonious inclusive and sustainable cashless society. The study aims to provide a comprehensive literature review on the emerging digital payment technologies and associated challenges. By systematically reviewing existing empirical studies, this study puts forward the state-of-the-art classification of digital payment technologies and presents four categories of digital payment technologies: card payment, e-payment, mobile payment and cryptocurrencies. Subsequently, the paper presents the key challenges in digital payment technologies categorized into broad themes: social, economic, technical, awareness and legal. The classification and categorization of payment technologies and associated challenges can be useful to both researchers and practitioners to understand, elucidate and develop a coherent digital payment strategy.
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| 5. |
- Khando, Khando, 1979-, et al.
(författare)
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The Use of Structuration Theory in Empirical Information Systems Research : A Systematic Literature Review
- 2022
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Ingår i: The Role of Digital Technologies in Shaping the Post-Pandemic World. - Cham : Springer. - 9783031153419 - 9783031153426 ; , s. 327-339
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Konferensbidrag (refereegranskat)abstract
- Structuration Theory (ST) is increasingly used in the field of Information Systems (IS) and has been widely cited by IS researchers. However, despite the widespread use of ST in IS research, there is a lack of systematic literature reviews on the application of ST in the IS research domain. The purpose of this study is, therefore, to review how ST has been applied in IS research focusing more on the core ST concepts applied in the studies. A systematic review of 33 empirical IS papers published in the last seven years (2015–2021) informs that ST has been used as a theoretical lens by applying general and selective structural concepts. It is also found that a good number of studies have applied ST in combination with other theories to complement as well as extend the theoretical perspectives. Most studies empirically applied the IS-specific version of ST, the Adaptive Structuration Theory (AST), to analyse the IS phenomena. This review also presents the six most used core ST concepts in the reviewed papers. Overall, the paper contributes to offering a better understanding about the application of ST in the IS as a social practice and provides state-of-the-art insights on the structural concepts used in the empirical IS research.
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