| 1. |
- Sakao, Tomohiko, et al.
(författare)
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Research on Services in the Manufacturing Industry based on a Holistic Viewpoint and Interdisciplinary Approach
- 2011
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Ingår i: Functional thinking for value creation : proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems. - Berlin, Heidelberg : Springer. - 9783642196881 ; , s. 27-32
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- This paper begins by consolidating industrial challenges and research issues concerning Product/Service Systems obtained through various activities by the authors. Based on this, it points out the importance of the holistic view in further research in this area so that PSS providers do not fall into local optimization. The intent of this contribution to our research community includes shedding light on interesting issues that thus far have been relatively invisible and with narrower scope.
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| 2. |
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| 3. |
- Adrodegari, Federico, et al.
(författare)
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A framework for PSS business models: formalization and application
- 2016
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Ingår i: PRODUCT-SERVICE SYSTEMS ACROSS LIFE CYCLE. - : ELSEVIER SCIENCE BV. ; , s. 519-524
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Konferensbidrag (refereegranskat)abstract
- In order to successfully move "from products to solutions", companies need to redesign their business model. Nevertheless, service oriented BMs in product-centric firms are under-investigated in the literature: very few works develop a scheme of analysis of such BMs. To provide a first step into closing this gap, we propose a new framework to describe service-oriented BMs, pointing out the main BM components and related PSS characteristics. Thus, the proposed framework aims to help companies to take into account the relevant elements that need to be designed to successfully implement a service-oriented BM and thus guide strategic decisions. (C) 2016 The Authors. Published by Elsevier B.V.
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| 4. |
- Adrodegari, Federico, et al.
(författare)
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PSS business model conceptualization and application
- 2017
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Ingår i: Production planning & control (Print). - : TAYLOR & FRANCIS LTD. - 0953-7287 .- 1366-5871. ; 28:15, s. 1251-1263
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Tidskriftsartikel (refereegranskat)abstract
- The discussion about business models has gained considerable attention in the last decade. Business model frameworks have been developed in the literature as management methods helping companies to comprehend and analyse their current business logic and guide the deployment of new strategies. In response to calls for a deeper understanding of the application of a business model approach to product-service systems (PSS), this study develops a two-level hierarchical framework that (i) includes a set of components with pertinent, second-order variables to take into account when undergoing the shift from products to solutions; (ii) supports industrial companies, especially SMEs, in designing their future business model and in consistently planning the actions needed to implement it. The framework was applied and refined within real-life settings. The application to KINE - a robot solutions supplier - shows how key challenges faced by servitization firms may be thoroughly addressed through the adoption of a business model perspective.
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| 7. |
- Benoit, Sabine, et al.
(författare)
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Intuitive pricing by independent store managers : Challenging beliefs and practices
- 2020
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Ingår i: Journal of Business Research. - : Elsevier. - 0148-2963 .- 1873-7978. ; 115, s. 70-84
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Tidskriftsartikel (refereegranskat)abstract
- Independent store managers—who constitute a substantial portion of the retailing sector—often have limited resources with which to practice the formalized, data-driven pricing processes prescribed in the literature. On that basis, this article addresses how independent convenience store managers arrive at prices and whether their practices are effective. To begin with, 33 interviews with independent convenience store managers identified six common beliefs and ten practices underlying managers’ intuitive decision making. Based on point-of-sale survey data from 1,504 customers of two convenience store chains at petrol stations, a second study compared market-oriented managerial beliefs with actual customer price perceptions and buying behaviors. The combined insights from these studies reveal that managers base their pricing decisions on beliefs that are only partially accurate and suggests how managers might benefit by altering their price-setting practices.
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| 8. |
- Bertoni, Alessandro
(författare)
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Value assessment capabilities in early PSS development : a study in the aerospace industry
- 2012
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Licentiatavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Providing added value to standalone products by adding services is at the core of product service systems (PSS) offered in manufacturing industries. Providing PSS requires a change not only in the way products are sold, but also in the way they are designed and developed. Engineers need to assess the value of a forthcoming PSS solution as soon as possible in the design process, addressing service-related issues that often fall outside their technical horizon and are challenging to seamlessly translate into the product technical requirements. The aim of the thesis is to investigate the early stages of aerospace product development, proposing methods and tools in order to improve the decision-making process, by enhancing the awareness of engineers and designers about the value contribution of different design alternatives. This academic work was performed through action research in close collaboration with major European aerospace manufacturers, research centers, and academic institutions conducting research in product development. The thesis first depicts the current practices and limitations of value assessment in early design stages, describing the increasing complexity of the aerospace development projects. Improvements for current practices are proposed in terms of developing value assessment capabilities coupled with requirements analysis and enhancing communication of the expected value contribution of a forthcoming solution.Second, this thesis proposes a conceptual approach aiming to enhance the communication between engineers and designers of the value-related aspects of a solution in early design stages. This approach allows for the visualization of the results of a value assessment activity using color-coded features on the product computer aided design (CAD) model. The characteristic of the approach is to allow for the simultaneous visualization of value scores and knowledge maturity in a unique representation. The approach is meant to increase the awareness about the multifaceted aspects of the value assessment of different designs, promoting tradeoff and impact analysis.In conclusion the thesis summarizes the findings of the empirical analysis, showing the need to complement requirements information with the assessment of value and knowledge maturity, and proposing color coded CAD models as technological enabler for the communication of the outcomes of the value assessment. Finally guidelines for future research are provided.
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| 9. |
- Biggemann, Sergio, et al.
(författare)
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Creation and implementation of business solutions : Effects on supplier firms’ network identity and position
- 2015
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Ingår i: Proceedings of the 31st IMP Conference. ; , s. 1-12
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Konferensbidrag (refereegranskat)abstract
- This research investigates the dynamic effects that the creation and implementation of business solutions have on the supplier’s network position and identity. The study is based on publicly available data from websites and industry reports, as well as interviews with key decision makers in industrial firms and their networks. It contributes to business marketing literature by modelling the dynamic changes that organisational networks experience when organisational actors interact to create and implement business solutions. It focuses on the concepts of network position and network identity.Previous research on the creation and implementation of business solutions find that this is a highly interactive process that reshapes markets, introduces new actors, and makes redundant other actors to the focal company network. Overall, the wider business environment where organisational actors operate is affected. Dynamic changes on the network level occur despite the parties' intentions and are also difficult to predict. Nevertheless, the effects on the shape of the network become quite apparent, and affect the parties' rights and obligations as perceived by other organizations; that is, the changes on the network shape affect organizations’ network position. As the process of creation of business solutions evolves, both customer and supplier find themselves interacting with new companies and organisations. This change requires the learning of new norms and rules, and creates opportunities to develop new skills. The introduction of new parties onto the network changes the set of resources and capabilities that the supplier can access and thus make available to their customers. Customers, then, construe the supplier’s network identity differently, eventually more capable than the network identity of competitors, which may create and lead to sustained competitive advantage of the supplier. To conclude, this paper portrays how the network identity changes as a consequence of the parties’ interaction in creating and developing business solutions.
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