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| 2. |
- Alenljung, Beatrice, 1971-, et al.
(författare)
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Analysing Action and Intention Recognition in Human-Robot Interaction with ANEMONE
- 2021
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Ingår i: Human-Computer Interaction. Interaction Techniques and Novel Applications. - Cham : Springer. - 9783030784645 - 9783030784652 ; , s. 181-200
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Konferensbidrag (refereegranskat)abstract
- The ANEMONE is a methodological approach for user experience (UX) evaluation of action and intention recognition in human-robot interaction that has activity theory as its theoretical lens in combination with the seven stages of action model and UX evaluation methodology. ANEMONE has been applied in a case where a prototype has been evaluated. The prototype was a workstation in assembly in manufacturing consisting of a collaborative robot, a pallet, a tablet, and a workbench, where one operator is working in the same physical space as one robot. The purpose of this paper is to provide guidance on how to use ANEMONE, with a particular focus on the data analysis part, through describing a real example together with lessons learned and recommendations.
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| 3. |
- Alenljung, Beatrice, 1971-, et al.
(författare)
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Conveying Emotions by Touch to the Nao Robot : A User Experience Perspective
- 2018
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Ingår i: Multimodal Technologies and Interaction. - : MDPI. - 2414-4088. ; 2:4
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Tidskriftsartikel (refereegranskat)abstract
- Social robots are expected gradually to be used by more and more people in a widerrange of settings, domestic as well as professional. As a consequence, the features and qualityrequirements on human–robot interaction will increase, comprising possibilities to communicateemotions, establishing a positive user experience, e.g., using touch. In this paper, the focus is ondepicting how humans, as the users of robots, experience tactile emotional communication with theNao Robot, as well as identifying aspects affecting the experience and touch behavior. A qualitativeinvestigation was conducted as part of a larger experiment. The major findings consist of 15 differentaspects that vary along one or more dimensions and how those influence the four dimensions ofuser experience that are present in the study, as well as the different parts of touch behavior ofconveying emotions.
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| 4. |
- Alenljung, Beatrice, 1971-, et al.
(författare)
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Towards a Framework of Human-Robot Interaction Strategies from an Operator 5.0 Perspective
- 2023
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Ingår i: Advances in Manufacturing Technology XXXVI. - Amsterdam, Netherlands : IOS Press. - 9781643684666 - 9781643684673 ; , s. 81-86
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Konferensbidrag (refereegranskat)abstract
- The industrial transition to Industrie 4.0 and subsequently Industrie 5.0 requires robots to be able to share physical and social space with humans in such a way that interaction and coexistence are positively experienced by the humans and where it is possible for the human and the robot to mutually perceive, interpret and act on each other's actions and intentions. To achieve this, strategies for humanrobot interaction are needed that are adapted to operators’ needs and characteristics in an industrial context, i.e., Operator 5.0. This paper presents a research design for the development of a framework for human-robot interaction strategies based on ANEMONE, which is an evaluation framework based on activity theory, the seven stages of action model, and user experience (UX) evaluation methodology. At two companies, ANEMONE is applied in two concrete use cases, collaborative kitting and mobile robot platforms for chemical laboratory assignments. The proposed research approach consists of 1) evaluations of existing demonstrators, 2) development of preliminary strategies that are implemented, 3) re-evaluations and 4) cross-analysis of results to produce an interaction strategy framework. The theoretically and empirically underpinned framework-to-be is expected to, in the long run, contribute to a sustainable work environment for Operator 5.0.
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| 5. |
- Alenljung, Beatrice, et al.
(författare)
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User Experience in Social Human-Robot Interaction
- 2017
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Ingår i: International Journal of Ambient Computing and Intelligence (IJACI). - : I G I Global. - 1941-6237 .- 1941-6245. ; 8:2, s. 12-31
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Tidskriftsartikel (refereegranskat)abstract
- Socially interactive robots are expected to have an increasing importance in human society. For social robots to provide long-term added value to people’s lives, it is of major importance to stressthe need for positive user experience (UX) of such robots. The human-centered view emphasizes various aspects that emerge in the interaction between humans and robots. However, a positive UX does not appear by itself but has to be designed for and evaluated systematically. In this paper, the focus is on the role and relevance of UX in human-robot interaction (HRI) and four trends concerning the role and relevance of UX related to socially interactive robots are identified, and three challenges related to its evaluation are also presented. It is argued that current research efforts and directions are not sufficient in HRI research, and that future research needs to further address interdisciplinary research in order to achieve long-term success of socially interactive robots.
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| 6. |
- Alenljung, Zacharias, et al.
(författare)
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User Experience in Augmented Reality : A Holistic Evaluation of a Prototype for Assembly Instructions
- 2021
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Ingår i: Design, User Experience, and Usability: Design for Contemporary Technological Environments. - Cham : Springer. - 9783030782269 - 9783030782276 ; , s. 139-157
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Konferensbidrag (refereegranskat)abstract
- Industries are under development with new upcoming tools that will further streamline the work of operators, not least in assembly. Assembly instructions are usually visualized by traditional paper or databases. A new way of showing instruction is provided by augmented reality (AR). The focus of this paper is the user experience (UX) of AR-based instructions for assembly. In order to study the UX in AR, an evaluation matrix and an AR prototype has been developed and evaluated in a UX test, where data regarding both hedonic and pragmatic qualities was collected. The UX test yielded a result of three out of nine sub-goals completed while six did not. There was a general low degree of cognitive load while assembling but not low enough. However, there are promising results for AR-based instructions, though the technology still needs improvement and more testing is also necessary. The assembly scenario for this study was somewhat simple and could be one reason why this study generated ambiguous results.
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| 7. |
- Andreasson, Rebecca, et al.
(författare)
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Distributed Cognition in Manufacturing : Collaborative Assembly Work
- 2016
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Ingår i: Advances in Manufacturing Technology XXX. - : IOS Press. - 9781614996675 - 9781614996682 ; , s. 243-248
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Konferensbidrag (refereegranskat)abstract
- Cognitive science is becoming increasingly central within humanfactors and ergonomics (HF&E) and there has long been a call for a more systemicperspective in the area with a somewhat broader unit of analysis. This paperpresents a case study applying the theoretical framework of distributed cognition(DCog), which shows how DCog would offer a more complete understanding ofmanufacturing within its greater context, including the social, cultural, andmaterial surroundings. This paper aims to characterize and analyse dock assemblyof forest machines as a complex socio-technical system from a DCog perspective;focusing on the creation of enacted landscapes in this particular setting. The paperalso exemplifies benefits of using the DCog framework in the manufacturingdomain as a way of grasping the assembly workers’ tacit competence and skills.
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| 8. |
- Andreasson, Rebecca, et al.
(författare)
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Interruptions in the wild : portraying the handling of interruptions in manufacturing from a distributed cognition lens
- 2017
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Ingår i: Cognition, Technology & Work. - : Springer. - 1435-5558 .- 1435-5566. ; 19:1, s. 85-108
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Tidskriftsartikel (refereegranskat)abstract
- This paper presents a study examining interruptionsin the wild by portraying the handling of interruptionsin manufacturing from a distributed cognitionlens. By studying how interruptions occur and are handledin the daily activities of a work team at a large foundry forcasting heavy diesel engines, we highlight situations whenthe propagation, transformation, and representation ofinformation are not supported by prescribed work processesand propose recommendations for how this can beamended. The study was conducted by several visits to theaforementioned factory with cognitive ethnography as thebasis for the data collection. The focus was on identifyinginterruptions and analysing these through a distributedcognition framework as an initial step towards studyinginterruptions in a manufacturing environment. The keyfindings include the identification of three, previouslyundefined, types of interruptions and the conclusion thatinterruptions do indeed affect the distributed workload ofthe socio-technical system and thus the overall productionperformance at the casting line.
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| 9. |
- Andreasson, Rebecca, et al.
(författare)
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Past and Future Challenges for Railway Research and the Role of a Systems Perspective
- 2019
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Ingår i: Proceedings of the 20th Congress of the International Ergonomics Association (IEA 2018). - Cham : Springer. - 9783319960708 - 9783319960715 ; , s. 1737-1746
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Bokkapitel (refereegranskat)abstract
- Operational train traffic is dependent on an efficient traffic plan monitored and executed by the traffic controllers, the proficient maneuvering of the trains by the train drivers, and on the interaction, communication, and coordination between these two work roles. The railway research community, and the branch of industry itself, has called for an integrated systems perspective for the whole train traffic system to achieve an efficient performance. As human-human and human-technology interactions are natural parts of the socio-technical system of train traffic, the aim of this paper is to provide illustrative examples for why a systems perspective is needed for the future of railway research. Furthermore, we present the theoretical framework of distributed cognition (DCog) as a necessary addition to the theoretical and methodological toolbox of the Human Factors and Ergonomics (HF&E) discipline. To realize efficient and coordinated processes involved in organizing and executing operational train traffic, the paper proposes that the DCog framework should be implemented in the train traffic domain as a viable approach forward.
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| 10. |
- Andreasson, Rebecca, et al.
(författare)
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The coordination between train traffic controllers and train drivers : a distributed cognition perspective on railway
- 2019
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Ingår i: Cognition, Technology & Work. - : Springer Science and Business Media LLC. - 1435-5558 .- 1435-5566. ; 21:3, s. 417-443
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Tidskriftsartikel (refereegranskat)abstract
- Although there has long been a call for a holistic systems perspective to better understand real work in the complex domain of railway traffic, prior research has not strongly emphasised the socio-technical perspective. In operational railway traffic, the successful planning and execution of the traffic are the product of the socio-technical system comprised by both train drivers and traffic controllers. This paper presents a study inspired by cognitive ethnography with the aim to characterise the coordinating activities that are conducted by train traffic controllers and train drivers in the work practices of the socio-technical system of Swedish railway. The theoretical framework of distributed cognition (DCog) is used as a conceptual and analytical tool to make sense of the complex railway domain and the best practices as they are developed and performed “in the wild”. The analysis reveals a pattern of collaboration and coordination of actions among the workers and we introduce the concept of enacted actionable practices as a key concern for understanding how a successfully executed railway traffic emerges as a property of the socio-technical system. The implications for future railway research are briefly discussed.
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