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- Andersson, Magnus, et al.
(författare)
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Inscribing Interpretive Flexibility of Context Data in Ubiquitous Computing Environments: An Action Research Study of Vertical Standard Development
- 2009
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Ingår i: International Journal of Advanced Pervasive and Ubiquitous Computing. - : IGI Global. - 1937-965X .- 1937-9668. ; 1:2, s. 1-18
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Tidskriftsartikel (refereegranskat)abstract
- Ubiquitous computing environments grant organizations a multitude of dynamic context data emanating from embedded and mobile components. Such data may enhance organizations’ understanding of the different contexts in which they act. However, extant IS literature indicates that the utility of context data is frequently hampered by a priori interpretations of context embodied within the acquiring technologies themselves. Building on a 5-year canonical action research study within the Swedish transport industry, this paper reports an attempt to shift the locus of interpretation of context data by rearranging an assemblage of embedded, mobile, and stationary technologies. This was done by developing a vertical standard as a means to inscribe interpretive flexibility of context data. With the objective to extend the current understanding of how to enable cross-organizational access to reinterpretable context data, the paper contributes with an analysis of existing design requirements for context-aware ecosystems. This analysis reveals the complexity of accomplishing collaborative linkages between socio-technical elements in ubiquitous computing environments, and highlights important implications for research and practice.
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- Frisk, Elisabeth, 1957, et al.
(författare)
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Design matters for decision makers: Discovering IT investment alternatives
- 2014
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Ingår i: European Journal of Information Systems. - : Informa UK Limited. - 0960-085X .- 1476-9344. ; 23:4, s. 442-461
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Tidskriftsartikel (refereegranskat)abstract
- The literature has traditionally focused on how decision makers choose among alternatives based on rational behaviors, organizational politics, and organized anarchies. However, there is little research on decision making as a creative process where managers discover and evaluate alternatives. We address this gap by proposing a design approach to transform decisions in organizations. The approach views decision making as a creative and adaptive process in which managers recursively collect and interpret heterogeneous evidence, explore and test different ideas, and discover and evaluate alternatives. While the approach is rooted in the know-how of the involved stakeholders, its underpinning design attitude invites managers to better understand possible alternatives based on analyses of structured as well as unstructured data. To assess its utility, we applied the approach to IT investment evaluations through a Collaborative Practice Research project involving Swedish public organizations. Building on the project findings, we discuss the proposed approach and spell out its implications for transforming decision making in organizations.
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- Frisk, Elisabeth, 1957, et al.
(författare)
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Evaluation of Information System Investments: A Value Dials Approach to Closing the Theory-Practice Gap
- 2015
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Ingår i: Journal of Information Technology. - : SAGE Publications. - 0268-3962 .- 1466-4437. ; 30:Sept., s. 276-292
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Tidskriftsartikel (refereegranskat)abstract
- Failed or partially failed information systems (IS) investments continue to be a problem in both public and private sectors. Although there are many causes of such failure, lack of clarity about the goals and benefits expected and how they are to be realized is one of the major contributors. This is particularly so in the public sector where the purpose of IS investment is not to increase profits, but to accomplish social and political goals. One way of reducing failure and wastage rates is to have ex-ante evaluation. Over the past three decades IS research has proposed a plethora of new theoretical approaches to improving ex-ante evaluation, but with a few exceptions, these have had little impact on practice. This paper presents a way to address this gap between theory and practice. It proposes a way in which managers can improve IS investment evaluation by changing perspective from a focus on traditional analytic tools towards a design attitude that seeks to develop multicriteria IS evaluation approach based on contextual experience and prior knowledge. The proposed approach enables organizations to design and develop a value case using value dials as a common language that defines what constitutes the value of particular IS investments for a specific context. To assess its effectiveness, this approach was applied using a multilevel dialogical action research project within a Swedish public organization. The findings show that managers in this organization significantly improved the effectiveness of their evaluation of IS investments.
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- Koutsikouri, Dina, 1970, et al.
(författare)
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Building Digital Infrastructures: Towards an Evolutionary Theory of Contextual Triggers
- 2017
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Ingår i: Proceedings of the 50th Hawaii International Conference on System Sciences 2017. - 1530-1605. - 9780998133102
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Konferensbidrag (refereegranskat)abstract
- Past IS research suggests it is challenging to build digital infrastructures and then make sure they grow. While more users, innovative services, and new partners spur infrastructure evolution, we know little of the specific contextual triggers that set these generative mechanisms in motion. To this end, we conduct a case study of a digitalized public transport infrastructure to identify such triggers and explore their impact on its evolution. Our study contributes to the extant literature on digital infrastructure evolution in two distinct ways. First, we analyze, define, and propose three contextual triggers that improve our understanding of the generative mechanisms behind infrastructure development and growth. Second, we rely on this conceptual basis to sketch out the initial contours of a novel evolutionary theory of digital infrastructure triggers.
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- Koutsikouri, Dina, 1970, et al.
(författare)
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Extending digital infrastructures : A typology of growth tactics
- 2018
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Ingår i: Journal of the Association for Information Systems. - : Association for Information Systems. - 1536-9323. ; 19:10, s. 1001-1019
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Tidskriftsartikel (refereegranskat)abstract
- Digital infrastructures enable delivery of information services in functional areas such as health, payment, and transportation by providing a sociotechnical foundation for partnership governance, resource reuse, and system integration. To effectively serve emerging possibilities and changing purposes, however, a key question concerns how an infrastructure can be extended to cater for future services in its functional area. In this paper, we approach such digital infrastructure growth as a challenge of aligning new partners whose digital capabilities spur innovative services that attract more users. We advance an initial typology that covers four growth tactics (i.e., adding services, inventing processes, opening identifiers, and providing interfaces) with the potential to set extension of infrastructures in motion. We then explore the proposed typology by investigating the ways in which its particular tactics successfully extended the scope of a digital infrastructure for public transportation in Stockholm, Sweden. Our insights invite IS scholars to engage more deeply in the development of growth tactics that achieve infrastructure extensions necessary for improving the durability of service delivery.
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