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- Adams Lyngbäck, Liz, et al.
(författare)
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New barriers and new possibilities : Confronting language inaccessibility in and around a pandemic
- 2021
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Ingår i: Accessibility Denied. Understanding Inaccessibility and Everyday Resistance to Inclusion for Persons with Disabilities. - London : Routledge. - 9781003120452 ; , s. 140-155
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Bokkapitel (refereegranskat)abstract
- This chapter presents three cases of language inaccessibility during the COVID-19 pandemic. Using the concepts of linguicism, ableism and audism we will examine and discuss: (1) how ideas about ability lead to (re)-oppression, (2) when and how changes reversing language inaccessibility can come about, and (3) how oppression, once it is known, still doesn’t change practices. Ethnographic and netnographic observations of and from within activist and non-governmental groups have been employed to collect data for three cases of how the deaf, the hard-of-hearing, and people with cognitive disabilities were affected by the pandemic. The results reveal (re)formation of obstacles to education when moved online, blocked access to vital healthcare information due to institutionalised language inaccessibility and how activist, non-governmental groups and stakeholders themselves, in coalition, overcame some of the barriers through activism which taught others about their own vulnerability.
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- Johansson, Stefan, 1963-, et al.
(författare)
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Co-Designing with Extreme Users : A Framework for User Participation in Design Processes
- 2023
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Ingår i: Scandinavian Journal of Disability Research. - : Stockholm University Press. - 1501-7419 .- 1745-3011. ; 25:1, s. 418-430
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Tidskriftsartikel (refereegranskat)abstract
- The demand for user participation in design processes is increasing, and there is a need to formulate guidance on how to involve disabled users and their representative organisations. Their participation contributes an extreme user perspective to the design process. The aim of this study was to develop an empirically grounded framework for user participation in co-design processes, involving the users with wide range of characteristics. The study was theoretically grounded in ‘participatory design’ and ‘value sensitive design’ and used an exploratory study design with online workshops to iteratively collect and analyse data. All participants collaborated on an online Miro-board to identify themes and formulate guiding principles for the framework. We propose a framework consisting of three themes: participation fundamentals, participation ethics and participation practicalities, entailing 11 guiding principles. By applying this framework, the premises, methods and activities in the design process will be accessible to all participants, and user participation in design projects will become more transparent, equitable and easier to implement. It will enable all users, people with disabilities and others, to participate and contribute to a design that can be used by the widest range of people.
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