1. |
- Mihailescu, Daniela, et al.
(författare)
-
A Framework for Evaluating Enterprise Systems Implementation Methodologies in Action
- 2007
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Ingår i: Electronic Journal of Information Systems Evaluation. - 1566-6379. ; 10:1, s. 83-90
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Tidskriftsartikel (refereegranskat)abstract
- Enterprise Systems (ES) are often the largest and most important Information Systems (IS) an organisation employs. Most ES are rented or bought as COTS (Commercial Off The Shelf) software. The use of COTS leads to a distinction between the development of the ES software—done by ES software providers, like SAP and Microsoft—and the implementation of ES software in a specific organisation. Implementation of ES are often associated with problems like higher implementation cost and longer implementation process than anticipated. To improve ES implementation, ES providers increasingly support their ES software by, in part computer-based, implementation methodologies. The paper present an ES implementation evaluation framework called ES Implementation Methodology-in-Action. The framework integrates two complementary views: 1) a technology view, focusing on the formalised aspects as expressed in the ES implementation methodology (the content of the methodology), and 2) a structural view, focusing situational aspects as expressed by the implementers (the users of the implementation methodology) including implementers, implementation context, ES software and other individuals participating in the implementation project. Using document studies and interviews with implementers we show how the framework can be used to evaluate ES implementation methodologies. We evaluate one well-known ES implementation methodology: SAP’s ASAP.
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2. |
- Mihailescu, Daniela, et al.
(författare)
-
A Framework for Evaluating Enterprise Systems Implementation Methodologies in Action
- 2006
-
Ingår i: Proceedings of 13th European Conference on Information Technology Evaluation (ECITE).
-
Konferensbidrag (refereegranskat)abstract
- Abstract in UndeterminedEnterprise Systems (ES) are often the largest and most important Information Systems (IS) an organization employs. Most ES are rented or bought as COTS (Commercial Off The Shelf) software. The use of COTS leads to a distinction between the development of the ES software—done by ES software providers, like SAP and Microsoft—and the implementation of ES software in a specific organization. ES implementations are often associated with problems like more costly to implement than anticipated and taking much longer to implement than anticipated. To improve ES implementation, ES providers increasingly support their ES software by, in part computer-based, implementation methodologies. The paper present an ES implementation evaluation framework called ES Implementation Methodology-in-Action. The framework integrates two complementary views: 1) a technology view, focusing on the formalized aspects as expressed in the ES implementation methodology (the content of the methodology), and 2) a structural view, focusing situational aspects as expressed by the implementers (the users of the implementation methodology) including implementers, implementation context, ES software and other individuals participating in the implementation project. Using document studies and interviews with implementers we show how the framework can be used to evaluate ES implementation methodologies. We evaluate one well-known ES implementation methodology: SAP’s ASAP.
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3. |
- Mihailescu, Daniela, et al.
(författare)
-
A historical study of an implementation methodology : A morphogenetic analysis
- 2015
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Ingår i: 2015 International Conference on Information Systems : Exploring the Information Frontier, ICIS 2015 - Exploring the Information Frontier, ICIS 2015. - 9780996683111
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Konferensbidrag (refereegranskat)abstract
- To improve the results of Enterprise Systems (ES) implementation projects, new or revised implementation methodologies are introduced by ES vendors. Yet, the innovation and adoption of implementation methodologies (IM), which are computer-based and incorporate both project management and functional components, can be problematic. The purpose of this paper is to describe and explain the adoption of an implementation methodology. We recount for the adoption of an implementation methodology through the lens of a realist theory of social change. Our qualitative study provides insight into IM instantiation as manifestation of IM adoption configuration generated by the interplay between structure and agency over time, and suggests four implementation methodology adoption configurations: Fragmented, aggregated, integrated, and infrastructural. This study also offers a foundation for future work that may contribute to a more coherent view on the instantiation of IMs and adoption configurations.
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4. |
- Mihailescu, Daniela, et al.
(författare)
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A realist conceptualization for studying information system development methodology
- 2010
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Ingår i: Proceedings of the 1st International Conference on Information Management and Evaluation (ICIME 2010).
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Konferensbidrag (refereegranskat)abstract
- It is tempting to assume that Information Systems Development Methodology (ISDM) is clearly understood because it has attracted researchers across a range of research fields offering a rich set of descriptions and explanations of ISDM. Although there are considerable studies on ISDM, this paper argues that different disciplinary interests have resulted in fragmented assessments. Consequently, this paper seeks to bridge the gap between different research streams which reflect different theoretical approaches in assessing ISDM. The overall purpose of the paper is to provide an alternative conceptualisation of ISDM i.e. from an IS design science perspective, which is theoretically grounded in realist social theory. Based on the alternative conceptualisation of ISDM, that retains the valuable insights of prior works, a tentative design proposition is developed. The design proposition consists of a combination of interventions and provides high-level guidance for designing initiatives of a particular IS class, i.e., ISDM initiative, by emphasizing what to do and why in order to achieve particular outcomes. Hence, the paper addresses the following research question: How to conceptualise an ISDM initiative? The research methodology applied involves an explorative field study research strategy based on a literature review and qualitative analysis procedure. In this paper four theoretical perspectives on ISDM are identified. While each perspective regarded in isolation provides different overarching depictions of ISDM, together they reveal the complexities and ambiguities of this multifaceted phenomenon. The study provides an alternative ISDM conceptualisation and a tentative design proposition for designing ISDM initiatives. From a theoretical point of view, the implicit claim is that the suggested conceptualization of ISDM will facilitate conceptual bridges between different research streams and aid scholars and practitioners to understand the complexity of ISDM. From a practitioner perspective, the tentative design proposition developed in the paper provides guidance more accurately in assessing and designing ISDM initiatives. The alternative IS design science research approach to studying ISDM with a realist conceptualization is, in our opinion, an appropriate way to start and lays the groundwork for useful follow-on research.
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5. |
- Mihailescu, Daniela, 1967-, et al.
(författare)
-
An Exploratory Study of an Enterprise Systems Implementation Methodology in Action
- 2006
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Konferensbidrag (populärvet., debatt m.m.)abstract
- In this paper we develop an Enterprise Systems Implementation Methodology-in-Action framework.The framework is grounded in current views on methodology-in-action (theoretical grounding) andenhanced by an empirical study (empirical grounding). The notion of Implementation Methodology-in-Action, as articulated in this paper, integrates two complementary views that conceptualize amethodology in terms of a technology focusing formalized aspects, i.e. contents as prescribes bydesigners, and a structural view focusing situational aspects including implementers, implementationcontext, enterprise systems software, and other individuals participating in the implementationproject. The purpose of the framework is to integrate existing gaps in methodology views in order tocontribute to a better understanding of implementation methodology. The integrated methodology concept is understood in terms of formalized and situational elements. These elements exert asignificant influence on the characteristics and effectiveness of methodology use, and implementers’actions which may explain differences in ES implementation process’s outcomes. The results from thisresearch helps also participants in ES projects to become aware of the elements which may influencethe actions of the users working with implementation methodologies as well as the reasons for these actions in the ES implementation.
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6. |
- Mihailescu, Daniela, et al.
(författare)
-
An Exploratory Study of an Enterprise Systems Implementation Methodology in Action
- 2006
-
Ingår i: Proceedings of the 14th European Conference on Information Systems (ECIS).
-
Konferensbidrag (refereegranskat)abstract
- In this paper we develop an Enterprise Systems Implementation Methodology in Action framework. The framework is grounded in contemporary views on methodology in action (theoretical grounding) and enhanced by an empirical study (empirical grounding). The notion of Implementation Methodology in Action, as articulated in this paper, integrates two complementary views that conceptualise a methodology in terms of 1) a technology focusing on a formalised aspect, i.e. content as prescribed by designers, and 2) a structural view focusing on situational aspects including implementers, implementation context, Enterprise Systems Software and other individuals participating in the implementation project. The purpose of the framework is to integrate existing methodology views in order to contribute to a better understanding of Enterprise Systems implementation methodology. The integrated methodology concept is understood in terms of formalised and situational elements. These elements exert a significant influence on the characteristics and effectiveness of methodology use and implementers’ actions, which may explain differences in the outcomes of the Enterprise Systems implementation process. The results from this research also helps participants in Enterprise Systems projects to become aware of the elements which may influence the actions of the users working with implementation methodologies as well as the reasons for these actions in the Enterprise Systems implementation.
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7. |
- Mihailescu, Daniela, 1967-, et al.
(författare)
-
Evaluating Enterprise Systems Implementation Methodologies in Action : Focusing Formalized and Situational Aspects
- 2007
-
Ingår i: Electronic Journal of Information Systems Evaluation. - 1566-6379. ; 10:1, s. 83-90
-
Tidskriftsartikel (refereegranskat)abstract
- Enterprise Systems (ES) are often the largest and most important Information Systems (IS) an organization employs. Most ES are rented or bought as COTS (Commercial Off The Shelf) software. The use of COTS leads to a distinction between the development of the ES software—done by ES software providers, like SAP and Microsoft—and the implementation of ES software in a specific organization. ES implementations are often associated with problems like more costly to implement than anticipated and taking much longer to implement than anticipated. To improve ES implementation, ES providers increasingly support their ES software by, in part computer-based, implementation methodologies. The paper present an ES implementation evaluation framework called ES Implementation Methodology-in-Action. The framework integrates two complementary views: 1) a technology view, focusing on the formalized aspects as expressed in the ES implementation methodology (the content of the methodology), and 2) a structural view, focusing situational aspects as expressed by the implementers (the users of the implementation methodology) including implementers, implementation context, ES software and other individuals participating in the implementation project. Using document studies and interviews with implementers we show how the framework can be used to evaluate ES implementation methodologies. We evaluate one well-known ES implementation methodology: SAP’s ASAP.
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8. |
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9. |
- Mihailescu, Daniela, et al.
(författare)
-
Exploring the Adaptation of Enterprise Systems Implementation Methodology : A morphogenetic approach
- 2012
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Ingår i: Proceedings of the International Conference on Information Systems, ICIS 2012, Orlando, USA, December 16-19, 2012. - Atlanta, Ga. : Association for Information Systems. - 9780615718439
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Konferensbidrag (refereegranskat)abstract
- Enterprise Systems Implementation Methodology (ESIM) is considered to be a critical factor for successful Enterprise Systems (ES) implementations. In spite of ESIM’s potential and significance for practice, little attention has been paid to this object of study in ES literature. Moreover, current studies reveal contradictory findings and provide a fragmented understanding. The purpose of this paper is to set before the reader an ESIM adaptation framework underpinned by a morphogenetic approach. Our qualitative study resulted in a richer description of ESIM and its adaptation. Four theoretically and empirically ESIM adaptation strategies, i.e. reorienting, cooperative, collaborative and coordinated, with related conditions and effects are suggested. Since ESIM might be regarded as one of the latest interventions undertaken in an attempt to improve the quality of an ES product and the productivity and quality of an implementation process, this study retains valuable insights of prior works in Information Systems Development (ISD) research.
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10. |
- Mihailescu, Daniela, et al.
(författare)
-
Exploring the Adaptation of Enterprise Systems Implementation Methodology: A Morphogenetic Approach
- 2012
-
Ingår i: Proceedings of the 33rd International Conference on Information Systems (ICIS).
-
Konferensbidrag (refereegranskat)abstract
- Enterprise Systems Implementation Methodology (ESIM) is considered to be a critical factor for successful Enterprise Systems (ES) implementations. In spite of ESIM’s potential and significance for practice, little attention has been paid to this object of study in ES literature. Moreover, current studies reveal contradictory findings and provide a fragmented understanding. The purpose of this paper is to set before the reader an ESIM adaptation framework underpinned by a morphogenetic approach. Our qualitative study resulted in a richer description of ESIM and its adaptation. Four theoretically and empirically ESIM adaptation strategies, i.e. reorienting, cooperative, collaborative and coordinated, with related conditions and effects are suggested. Since ESIM might be regarded as one of the latest interventions undertaken in an attempt to improve the quality of an ES product and the productivity and quality of an implementation process, this study retains valuable insights of prior works in Information Systems Development (ISD) research.
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