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Sökning: WFRF:(Oestreicher Lars)

  • Resultat 1-10 av 41
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1.
  • Waern, Yvonne, et al. (författare)
  • Office automation and users need for support
  • 1991
  • Ingår i: Behaviour and Information Technology. - London : Taylor & Francis. - 0144-929X .- 1362-3001. ; 10:6, s. 501-514
  • Tidskriftsartikel (refereegranskat)abstract
    •  We investigated a recently introduced office automation system at Swedish Telecom. In a first study, where 275 users answered an inventory, the users indicated that they found the system useful, but that they would like better user support. Paper and on-line support were most often used at the syntax level, but were not regarded to be very satisfactory. Human advisors were found to be consulted most often, as well as being reported the most satisfactory means of support at the task and conceptual levels. In an interview study concerning the electronic mail system, the results from 35 users showed that the users were satisfied with the system, but that they knew fairly little about it, particularly at the semantic level. A third study showed that the system support personnel knew their users rather well. When asked to describe the system, system support personnel mainly described the system in computer terms, whereas many other users described it non-informatively. It is concluded that knowledgeable human advisors are needed lo support the efficient use of a system by illuminating task and semantic aspects. At the same time, easy-to-use manuals are needed to support the reminding about syntactic and interaction details.
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2.
  • Baumann, Konrad, et al. (författare)
  • EISH – Exercises in Studying HCI
  • 2007
  • Ingår i: Creativity 3.
  • Konferensbidrag (refereegranskat)abstract
    • This paper reports on the outcomes of the December 2006 CONVIVIO Faculty Forum and the proposed framework and guidelines for design exercises to stimulate creativity, developed at the Forum.
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  • Green, Anders, et al. (författare)
  • User centered design for intelligent service robots
  • 2000
  • Ingår i: IEEE RO-MAN 2000. - Piscataway : IEEE. - 078036273X ; , s. 161-166, s. 161-166
  • Konferensbidrag (refereegranskat)abstract
    • This paper describes the development of a fetch-and-carry robot to assist physically impaired people in an office environment. Different methods involving users are employed in the project, including the task analysis, Hi-Fi simulation trials and focus group sessions. Through an iterative design process, a prototype robot system has been developed, with an enhanced robot platform including a graphical user interface and natural language interface. The users' need for continuous feedback from the robot has led to the development of an animated character (CERO), which relates the two interface components and indicates the robot's current state by using simple gestures
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7.
  • Gulliksen, Jan, et al. (författare)
  • HCI Education in Sweden
  • 1999
  • Ingår i: SIGCHI Bulletin. - : ACM SiGCHI. ; 4:2, s. 3-7
  • Tidskriftsartikel (refereegranskat)
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8.
  • Hjalmarsson, Ann, et al. (författare)
  • Human factors in electronic mail system design
  • 1989
  • Ingår i: Behaviour & Information Technology. - London : Taylor & Francis. - 0144-929X .- 1362-3001. ; 8:6, s. 461-474
  • Tidskriftsartikel (refereegranskat)abstract
    • The current paper analyses how human factors aspects and system design aspects may co-operate in the design of a particular application, i.e. electronic mail systems. A review of research on the experience of electronic mail systems is presented, as well as a pilot study covering the experience of mail systems in different user groups. The users were found to differ mainly in terms of the tasks they performed and wanted to perform. It is therefore suggested that a task analysis is essential in system design. Current practice on task analysis is presented, which shows that a more detailed task analysis is needed to be useful. In order to achieve flexibility, the subtasks found should be designed in a modular way. Here the system designer will need different supports. To facilitate co-operation between end-users and system designers some kind of communication support is also suggested.
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  • Resultat 1-10 av 41
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