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| 2. |
- Abraha, Desalegn, et al.
(författare)
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Relationships and Networks in the Processes of Establishment of Firms in Transitional Economies : The case of Scandinavian firms in Eastern and Central Europe
- 2006
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Rapport (populärvet., debatt m.m.)abstract
- Focus on the particular entry mode a firm uses to enter a new market, rather than the process of establishment dominates in extant literature. To fill this void, we apply an establishment process model developed from the network approach to illuminate the web of relationship forms embedded in the establishment process of two Scandinavian firms as they attempt to establish themselves in transition economies. In one case, the results show that Statoil’s process of establishment in Estonia was less time- and resource-consuming because the firm drew support from significant actors in their network of exchange relationships. In the second case, a lack of home and host country support for Scania in Croatia resulted in an arduous and costly process and less stable position in the market, with the firm’s position changing several times as different problems cropped up. In light of the findings from the two cases, theoretical and practical implications for managing the establishment process are discussed.
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| 3. |
- Awuah, Gabriel Baffour, et al.
(författare)
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Interactive internationalization : the case of Swedish firms
- 2007
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Rapport (övrigt vetenskapligt/konstnärligt)abstract
- The extant literature stresses that having foreign market presence is imperative for most firms these days. However, how firms conceive of which foreign markets to enter, the entry mode to take and the resource commitments to make are not information or decision-making processes solely confined to a firm that internationalizes its activities. The purpose of this study is to provide deeper insights into (1) reasons for a firm to internationalize its business activities and (2) the extent to which an independent actor (s) actively collaborates with the internationalizing firm so as to jointly determine the choice of market, the mode of entry and the level of investment committed in the market to be entered and even after the entry (i.e. the on-going activities). Based on two multiple case studies, one major finding of the study shows that independent actors, with their interconnected networks, have played and are still playing a major role in influencing the internationalization processes of each of the two firms in this study.
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| 4. |
- Awuah, Gabriel Baffour, et al.
(författare)
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Interactive (networked) internationalization : the case of Swedish firms
- 2011
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Ingår i: European Journal of Marketing. - UK : Emerald Group Publishing Limited. - 0309-0566 .- 1758-7123. ; 45:7-8, s. 1112-1129
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Tidskriftsartikel (refereegranskat)abstract
- Purpose - The purpose of this study is to provide deeper insights into the extent to which an independent actor(s) actively collaborates with the internationalizing firm so as to jointly determine the choice of market, the mode of entry and the level of investment committed in the market to be entered and even after the entry (i.e. the ongoing activities). Design/methodology/approach - Against the previous purpose section, a qualitative research approach is selected to guide the exploratory nature of this study. Thus qualitative data are used to build the two case studies because case studies are generally a more appropriate approach when "how" and "why" questions are being posed and when the investigator has little control over events. Findings - Based on two multiple case studies, one major finding of the study shows that independent actors, with their interconnected networks, have played and are still playing a major role in influencing the internationalization processes of each of the two firms in this study. Originality/value - This is an original paper developed based on two case studies which have not been published in any journal before. The paper highlights the role of external independent actors in internationalization, which is not mentioned at all or stressed in the extant literature.
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| 5. |
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| 6. |
- Awuah, Gabriel Baffour, et al.
(författare)
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Relationships and Networks in the Processes of Establishment of Firms in Transition Economies : Scandinavian Firms in Central and Eastern Europe
- 2008
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Ingår i: International Journal of Strategic Management. - Turlock, CA : International Academy of Business and Economics (IABE). - 1555-2411 .- 2378-8615. ; 8:1, s. 25-44
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Tidskriftsartikel (refereegranskat)abstract
- A focus on the particular entry mode a firm uses to enter a new market, rather than on the process of establishment, dominates in extant literature. To fill this void, we apply an establishment process model developed from the network approach to illuminate the web of relationship forms embedded in the establishment process of two Scandinavian firms as they attempt to establish themselves in transition economies. In one case, the results show that Statoil's process of establishment in Estonia was both less time-consuming and less resource-consuming because the firm drew support from significant actors in their network of exchange relationships. In the second case, a lack of home and host country support for Scania in Croatia resulted in an arduous and costly process and less stable position in the market, with the firm's position changing several times as different problems cropped up. In light of the findings from the two cases, theoretical and practical implications for managing the establishment process are discussed.
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| 7. |
- Awuah, Gabriel, et al.
(författare)
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Interactive (Networked) Internationalization : The Case of Swedish Firms
- 2007
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Ingår i: Bringing the country back in. - Indianapolis : Academy of International Business. ; , s. 139-139
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Konferensbidrag (refereegranskat)abstract
- The extant literature stresses that having foreign market presence is imperative for most firms these days. However, how firms conceive of which foreign markets to enter, the entry mode to take and the resource commitments to make are not information or decision-making processes solely confined to a firm that internationalizes its activities. The purpose of this study is to provide deeper insights into the extent to which an independent actor (s) actively collaborates with the internationalizing firm so as to jointly determine the choice of market, the mode of entry and the level of investment committed in the market to be entered and even after the entry (i.e. the on-going activities). Based on two multiple case studies, one major finding of the study shows that independent actors, with their interconnected networks, have played and are still playing a major role in influencing the internationalization processes of each of the two firms in this study.
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| 8. |
- Bennani, Az-Eddine, et al.
(författare)
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An empirical study on the propensity of information technology use by hotels in France
- 2006
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Ingår i: Mediterranean Conference on Information Systems. ; , s. 10-
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Konferensbidrag (refereegranskat)abstract
- Extant literature has, to date, focused almost entirely on the use of interpersonal buyer-seller interactions during the process of creating service outcomes. This paper aims to fill this void by contributing to extant knowledge on customer interactions with technology-based self-service delivery options. The extent to which technological interface that enables customers to produce a service independent of a direct service employee involvement is used by hotels of various categories in France is, thus highlighted in this paper. It is, however, assumed in this paper that there can be significant dissimilarities in the response time when using e-mails to communicate with customers. These dissimilarities are investigated on the basis of an e-mailing action that encompasses sending a typical room-booking request to French hotels. Exhaustive samples of 240 hotels spread out in 120 cities located in France constituted the target group. One-way ANOVA testing differences between means was used to assess the impact of the hotel category (independent variable) on response time (dependent variable) among hotels in France. Our findings found significant dissimilarity in responsiveness across hotels categories. The implication of the findings for management is basically the fact that responsiveness is most likely the first step in providing good quality technology-based buyer-seller interactions to create service outcomes using the Internet/e-mail. One of the major concepts in customer relationship management is speed at which firms respond to questions and problems during the service encounter. Keywords: information and communication technology (ICT), Buyer-seller interactions, Internet/e-mail, technology-based self-service delivery options, responsiveness.
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| 9. |
- Berggren Newton, Benny
(författare)
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Business Basics : A Grounded Theory for Managing Ethical Behavior in Sales Organizations
- 2021
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- Background: Managing co-workers’ ethical behavior in sales organizations is a complex social process. To start, sales organizations incorporate several actors to manage, often simultaneously, all with their own agendas. Ethics as a topic is convoluted because it encompasses context-based scenarios which may not have clear-cut right and wrong answers. The management process is an ongoing task managers deal with on daily basis, where mismanagement can lead to severe consequences. The majority of existing research on this area tends to focus on single factors in the management process, not the whole process. While there are some research studies that presents models or integrated frameworks describing the management process, they are few in number.Aim: The aim of this study is to derive empirical concepts and thereby try to develop a theory to facilitate an understanding of the process of managing co-workers’ ethical behavior, where the purpose is to ultimately build an integrated framework. More specifically, this study aims to describe the involved actors’ main concerns and the process by which these are continuously resolved.Methodology: In order to achieve the aim, a method with an inductive approach was necessary. The orthodox Grounded Theory methodology was chosen as research approach since it can generate conceptualizations in an integrated framework which help explain the occurring social processes. Working from this approach means that the researcher develops a new theory that is grounded in empirical data, where the researcher inductively describes the social process. The empirical data was mainly derived from interviews with actors within the field. The data was collected, coded and conceptualized in an overlapping procedure until an empirically derived theory emerged After the emergence of the theory, the empirical data was validated with existing academic literature.Findings: The core category in this study is Business Basics and concerns the desire to continuously conduct business where the management of ethical behavior is a fundamental basis to achieve this. Five distinct categories, all related to the core category were revealed: Bureaucratization, Relationship Investing, Educationing, Monetary Managing and Intuiting. These categories are expressed in social and dynamic processes. They represent different activities, tools, influences and practices that managers can adopt in order to reach their main concern.Contribution: As a contribution, this dissertation provides an integrated framework based on the actors own subjective experiences, describing the dynamic and social processes of managing co-workers ethical behavior in sales organizations.
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| 10. |
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Business and Development in Africa
- 2009
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Samlingsverk (redaktörskap) (övrigt vetenskapligt/konstnärligt)abstract
- A SPECIAL EDITION ON BUSINESS AND DEVELOPMENT IN AFRICA: Changes in the global economic landscape, the comparatively unrestrained flow of resources across the boundaries of nation states, as well as, the growing expansion of the overseas activities of many companies through out the world has stimulated an increased interest in examining business strategies. Africa, along with China, is in the forefront of current global business discussions. Once discounted, to “third world” status, discoveries of large quantities of oil have made Africa a player in the global economy. While these discoveries add to the comparative advantages of African countries, the intense competition brought on by globalization and trade liberalization, trade liberalization and the integration of of world markets challenge us to critically examine the ways in which African countries can contribute to trade and socio-economic growth globally, and the impact of such locally. Comprising a part of the world economy that has approximately 900 million people and 52 nations, Africa represents, potentially some of the most important growth opportunities in today’s economy. A diverse group of economies and societies, developing nations, in general and African countries, in particular are an important testing ground for our existing theories, models and concepts of business and management. In addition, they offer the opportunity for the development of new theoretical contributions in the field of management and business studies. The goal of this special edition is to provide a forum on the latest thinking about business and development in Africa. This includes the growing paradox between development and the appropriation of resources; and between globalization and local development. The volume has been developed around several issues with papers in each area. A seminal work looks at early African contributions, particularly those of Ibn Khaldun, to theories of economic development which are based on competitive rather than monopoly capitalism and proposes policy implications. The role of intra-region trade is examined in a paper considering the effects of consumer ethnocentrism on trade between Mozambique and South Africa. Several papers in the edition address business and development in Sub-Saharan Africa, West Africa, South Africa and the COMESA region. Development is examined with respect to: Foreign Direct Investment flows and their effects on GDP, making use of growth accounting frameworks, the impact of trade liberalization and globalization on competition, the challenges facing entrepreneurs, and trends in the exchange rate in West African Economic and Monetary Union. The example of Botswana which has made great strides in transparency, GDP growth and literacy allowing it to become a model of good governance is presented. Other papers examine the importance of agricultural production for household security and income stability and some of the technical barriers which limit trade between African and European countries. The commercial production of medicinal plants and its potential for the semi-arid regions of Kenya is discussed. Another set of papers uses behavioral measures to understand business success: the knowledge transfer process and the motivation to perform are considered with respect to turnover and manager’s intention to stay, social performance measures are proposed. In addition to financial performance measures, and the social capabilities of African firms is suggested to be an important factor for narrowing the economic gap between African economies and other parts of the world. The edition includes perspectives on diverse issues. Together, they enrich our understanding of business in Africa and broaden the discussion of development and Africa´s place in the world economy. Thanks to the editors and their respective universities: Dr. Aihie Osarenkhoe of the University of Gävle, Dr. Gabriel Awuah of Halmstad University, and Dr. Sid Howard Credle of Hampton University. Sincerely, Professor C.B. Claiborne, Ph.D, Editor in Chief for International Journal of Business Research, Texas Southern University, Houston, Texas, USA.
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