| 1. |
- Andersson, Birger, 1961-, et al.
(författare)
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Towards a formal definition of goal-oriented business process patterns
- 2005
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Ingår i: Business Process Management Journal. - : Emerald Group Publishing. - 1463-7154 .- 1758-4116. ; 11:6, s. 650-662
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Tidskriftsartikel (refereegranskat)abstract
- Purpose – Organizations of today are becoming ever more focused on their business processes. This has resulted in an increasing interest in using best practices for business process re-engineering. Two problems arise in connection to using best practices: how to find a best practice that suits particular purposes, and how to ensure that the process from the best practice has the same nature as the process under re-engineering. The purpose of this paper is to address these issues. Design/methodology/approach – The paper suggests using business process patterns, i.e. relatively high level business process models, for making near formal comparison of business processes. The paper analyzes widespread modeling techniques to find out which of them suits the task of building patterns for comparison. Based on this analysis, the state-flow modeling technique is chosen and first steps towards formal definition of business process patterns based on this technique are suggested. Findings – A pattern is defined based on the notions of state space, goal, as a surface in the state space, and valid movements towards the goal. A thinkable procedure of constructing patterns is demonstrated on two real-life examples. A hypothetical procedure for comparing process is suggested but it still needs to be verified in practice. Originality/value – The originality of the paper is the way the patterns are formulated and the underlying model, the state-flow view of processes, upon which the patterns are founded.
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| 2. |
- Henkel, Martin, 1977-, et al.
(författare)
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Digitalization of Health and Social Care Collaboration : Identification of Problems and Solutions
- 2024
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Ingår i: Proceedings of RCIS 2024 Workshops and Research Projects Track.
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Konferensbidrag (refereegranskat)abstract
- Health- and social care are complex domains, requiring the collaboration of several professions and several care provider organizations within and between the domains. In this paper, we describe the collaboration between care providers in the Stockholm County and the municipality of Stockholm, highlighting how the information is exchanged, which IT system that supports the exchange, and legal prerequisites for the collaboration. We identify several problems in current practices, including the lack of system integration, and the underutilization of existing digital solutions. We also suggest several solutions aimed at improving the technical infrastructure for digital collaboration. These include the integration of IT systems, simplification of access to essential information, and the adoption of modern APIs to facilitate better communication among healthcare providers. We also present legal issues for the collaboration and how they can be addressed.
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| 3. |
- Henkel, Martin, 1977-, et al.
(författare)
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Value and goal modelling in healthcare
- 2007
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Ingår i: Proceedings of 12th International Symposium on Health Information Management Research, Sheffield, UK July 2007. - Sheffield : University of Sheffield. - 0903522403 ; , s. 43-50
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Konferensbidrag (refereegranskat)abstract
- In the healthcare sector, different healthcare providers, such as home care, primary care, and hospital clinics, collaborate in order to increase values for patients, such as better health state, increased knowledge on health conditions, and increased feeling of safety. To govern and evaluate such collaboration, we need a tool to understand how different patient values are related to each other, how values are related to goals, and how values and goals are related to actions planned and carried out among healthcare providers. Thereby, we can measure, analyse and redesign existing actions in order to better achieve desirable values. Furthermore, we also need a tool for finding new innovative goals and actions that better create desirable values. In this paper, we propose such a tool, in the form of a method based on value, goal and action models. Value models depict actors and the valuable resources they exchange as well as the purpose of the resources exchanged. Using these value models as a base, we are able to systematically identify high level goals and more detailed goals, as well as actions supporting these goals. Thereby, we will attain traceability from actions, via goals and values, which the actions realise. A case study from the Swedish healthcare sector is used to ground and apply our proposed method
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| 4. |
- Johannesson, Paul, 1959-, et al.
(författare)
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Design principles for process modelling in enterprise application integration
- 2001
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Ingår i: Information Systems. - : Elsevier Science. - 0306-4379 .- 1873-6076. ; 26:3, s. 165-184
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Tidskriftsartikel (refereegranskat)abstract
- There is a growing need for Enterprise Application Integration (EAI) technologies, which align the applications of an organisation to its business processes. Such technologies require an adequate methodological support so that well structured and easily understandable models can be constructed. In this paper, such a methodological support is proposed by introducing principles for the design, validation and presentation of process models and associated data models. By applying these principles, we obtain different views of the models, and thereby facilitate the use of common models for different stakeholders, e.g. business managers, designers and operators.
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| 5. |
- Mugabe Nzarama, Gabriel, et al.
(författare)
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Interoperability of Electronic Health Record Systems in Rwandan Healthcare System
- 2024
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Ingår i: Journal of Health Informatics in Developing Countries. - 1178-4407. ; 18:1
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Tidskriftsartikel (refereegranskat)abstract
- Background: The extensive use of ICT in healthcare delivery has become important globally. As a result, patient data in many countries, including Rwanda, are dispersed across different Electronic Health Record (EHR) systems. Often these systems exhibit a lack of interoperability among healthcare organizations, resulting in several silos of isolated patient data.Methods: In this study, the research strategy employed was a survey, with data collection conducted through semistructured interviews and an examination of documents. The gathered data were then analyzed thematically.Results: The findings revealed that the existing policies at the national level do not explicitly promote health information exchange (HIE) in Rwanda. Moreover, there is a lack of a common data model supporting interoperability between healthcare facilities, and EHRs are not interoperable because there is no national HIE mediator. Therefore, the caregivers cannot access the transferred patients' complete medical history. Every healthcare facility has its specific EHR system for data storage and some of them also have frequent internet disturbances.Conclusion: In this study, HIE challenges on different levels of interoperability in the Rwanda EHR systems have been identified. Several of these challenges can be addressed by the new guidelines and standards for HIE released by the African Union: these will greatly contribute to Rwanda and other African countries to address the challenges. Clear strategies for implementing interoperable EHR can supplement the existing HIE guidelines and standards.
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| 6. |
- Perjons, Erik, 1959-, et al.
(författare)
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A Value and Model Driven Method for Patient Oriented KPI Design in Health Care
- 2011
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Ingår i: Biomedical Engineering Systems and Technologies. - : Springer. - 9783642184710 ; , s. 123-137
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Konferensbidrag (refereegranskat)abstract
- In all societies, large resources are spent on health care. However, service quality is still unsatisfactory in large parts of the health care sector. One reason for this state of affairs is the complexity of health care organisations, which make them difficult to govern. Furthermore, due to the high degree of specialisation, health care organisations often need to cooperate, which adds to the complexity. One possible way to improve the cooperation and management of health care organisations is the use of performance management, which is a management approach aiming at optimising the performance of an organisation. The main instrument in performance management is the use of Key Performance Indicators (KPI), which measure how well an organisation fulfills its goals. Designing effective KPIs is a complex and time consuming task that requires substantial efforts. Therefore, there is a need for methods that support organisations in designing KPIs. This paper proposes a value and model driven method for identifying patient oriented KPIs.
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| 7. |
- Bider, Ilia, et al.
(författare)
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Tool Support for Fractal Enterprise Modeling
- 2022
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Ingår i: Domain-Specific Conceptual Modeling. - Cham : Springer. - 9783030935467 - 9783030935474 ; , s. 205-229
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Bokkapitel (refereegranskat)abstract
- This chapter discusses the authors’ experience of building tool support for a modeling technique called Fractal Enterprise Model (FEM) using the ADOxx metamodeling environment. FEM is introduced as a means for helping the management to comprehend how their organization operates, giving a picture understandable for the management team. It depicts interconnections between the business processes in an enterprise and connects them to the assets they use and manage. Assets considered in the model could be tangible (buildings, heavy machinery, etc.) and intangible (reputation, business process definitions, etc.). First, the chapter presents FEM informally—as a text with examples—and formally, as a metamodel. Then, the authors present the requirements on a tool support for FEM and discuss how these requirements were fulfilled in a tool called the FEM toolkit developed with the help of ADOxx.
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| 8. |
- Bider, Ilia, et al.
(författare)
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Using an Ontology for Defining Semantics of Fractal Enterprise Model
- 2023
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Ingår i: Advances in Conceptual Modeling. - : Springer. - 9783031471117 ; , s. 220-229
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Konferensbidrag (refereegranskat)abstract
- The paper discusses experience of using a formal ontology for defining semantics of a modeling language. This is done for an enterprise modeling language called Fractal Enterprise Model (FEM). FEM significantly differs from other enterprise modeling languages; it presents the operational activities of an enterprise using a combination of classes and sets. Although a model in FEM does not explicitly represent such concepts as individuals or time, these concepts should be introduced to formally define FEM’s semantics. Thus, the ontology underlying FEM needs to include more concepts than FEM itself. The paper presents FEM in an informal fashion, and then suggest the first version of an ontology suitable for defining its formal semantics, which consist of the taxonomy of elements, formally defined relationships between them and a set of axioms.
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| 9. |
- Henkel, Martin, 1977-, et al.
(författare)
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E-Service Requirements from a Consumer-ProcessPerspective
- 2011
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Ingår i: Requirements Engineering: Foundation for Software Quality. - : Springer. - 9783642141911 ; , s. 121-135
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Konferensbidrag (refereegranskat)abstract
- [Context and motivation] When designing e-services it is important that they fit smoothly into the service consumers’ business processes. If the e-services do not fit there is a risk that they will not be used by the consumers; the investment and effort to use the e-services might be too high. [Question/ problem] In this paper, we aim at describing an approach for analysing requirements on e-services from the service consumers’ perspective. [Principal ideas/result] The approach supports the identification and analysis of problems that e-services can cause in consumers’ business processes. The presented approach is also supporting identification of tentative solutions such as changes in the e-services, business processes, IT systems or legal regulations [Contribution] The approach contributes to the area of e-service requirements analysis by taking a consumer and process centric perspective. The approach is grounded in and illustrated by a case at the Swedish Tax Agency.
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| 10. |
- Jonathan, Gideon Mekonnen, 1982-, et al.
(författare)
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Digital Transformation in Public Organisations : IT Alignment-Related Success Factors
- 2022
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Ingår i: ISD2022 PROCEEDINGS. - Atlanta : Association for Information Systems (AIS). - 9789735329174
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Konferensbidrag (refereegranskat)abstract
- IT alignment is recognised as one of the prerequisites for digital transformation in the extant literature. To further our understanding of this relationship, a case study was conducted in a public organisation (city administration). Data was collected through interviews and internal-organisational documents in four sub-cities within the city administration. The findings suggest that an organisation’s attempt to reach IT- aligned position improves the likelihood of successful digital transformation. The analysis also revealed various factors influencing IT alignment in a public organisation undertaking digital transformation. These factors are presented in eight categories---organisational structure, organisational culture, organisational agility, leadership skills, human resource management, digital metrics, external domain alignment, and stakeholder relationships. The contributions of the study for research and practice are also discussed.
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