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30th European Conference on Information Systems - New Horizons in Digitally United Societies, ECIS 2022, Timisoara, Romania, June 18-24, 2022
- 2022
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Proceedings (redaktörskap) (övrigt vetenskapligt/konstnärligt)abstract
- Digitization is already changing Europe and the whole world. Whether or not we can leverage its opportunities to foster prosperity, human well-being, and sustainability depends on the strategic decisions taken today. Will the countries work together to embrace these opportunities, or will they let this chance pass? Overcoming historical divides and acting solidarity united in a prosperous Europe is the only way. As digital frontrunners, the IS researchers have a key role to play and the responsibility to act as an engine to make the digital transition happen at a sufficiently fast pace for Europe to remain competitive in a rapidly digitizing world. Digitization in united societies is about bringing people together, having a better life and a bright future. Together we can build societies collectively inclusive, innovative, and able to adapt to the massive societal challenges of the 21st century. ECIS 2022 will bring together information systems (IS) researchers in East and West, being only the second time in Eastern Europe after Gdańsk, Poland, in 2002. ECIS in Timișoara will provide a unique opportunity to unite IS researchers in Europe, making it an inclusive conference that allows all academics from AIS Region 2 to participate. We believe that the participants will find the conference fee really likeable and we promise to deliver good value for the money. Timișoara’s aim is to connect and ultimately digitally unite academics and societies.
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| 2. |
- Aasi, Seyedeh Parisa, et al.
(författare)
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Digital Transformation Success Through Aligning the Organizational Structure: Case Study of Swedish Public Organizations
- 2022
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Ingår i: AMCIS 2022 Proceedings. - : Association for Information Systems (AIS). - 9781958200001
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Konferensbidrag (refereegranskat)abstract
- A Digital Transformation fundamentally involves the implementation of one or more digital tools, which is a process often burdened with challenges. It is estimated that approximately 66 to 84 percent of the taken Digital Transformation initiatives are unsuccessful, which can be attributed to organizational shortcomings, more specifically structural ones. While public organizations regularly do not achieve the same success as those in the private sector, it was of interest to investigate the Swedish ones. Where 86 percent of residents use the internet to interact with public authorities. Previous research has singled out the IT organization to be the appointed leader of Digital Transformations, further research on that relationship is limited. Therefore, this study examines how the IT organization, in an agile environment, can align its structure for a successful Digital Transformation. To answer the discovered research problem, the following research question has been formulated: “How should an IT organization’s structure be aligned in an agile environment in order to achieve a successful Digital Transformation?”. This is research in progress and will be continued by conducting case studies in four public organizations. Data will be collected through semi0structured interviews and analyzed thematically. Finally, a presentation of different aspect of organizational structure alignment through digital transformation based on these cases will be provided.
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| 3. |
- Hodosi, Georg, 1948-, et al.
(författare)
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Risks in Cloud Computing Relationships : A Study of Large Public Buying Organizations in Sweden
- 2023
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Ingår i: Procedia Computer Science. - : Elsevier BV. - 1877-0509. ; 219:2023, s. 486-494
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Tidskriftsartikel (refereegranskat)abstract
- Cloud Computing (CC) is an increasingly alternative for IT Outsourcing (ITO). There is a consensus that a good ITO relationship between the service buyer and provider is a prerequisite for the success of an ITO. However, there is a lack of studies concerning the relationships between large companies owned by public organizations and CC-providers in Sweden. Consequently, there is a lack of knowledge about the risks that could jeopardize relationships between companies owned by public organizations and their CC providers. Thus, this study seeks to answer the research question: “What are the risk factors to consider for building and maintaining a successful relationship between CC-providers and companies owned by public organizations in Sweden from a buyer's perspective?”. The study has identified seven most critical risk factors that should be considered to keep or build a well-working relationship between CC parties. These factors are contracts, the client's degree of expertise in IT operations, measurement problems, the Swedish Public Procurement Act, provider challenges, relatedness, and ex-ante imperfection. The findings of this study can be used by large public organizations in Sweden who plan to use or who are using CC in order to mitigate the risks in CC relationships.
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| 5. |
- Jonathan, Gideon Mekonnen, 1982-, et al.
(författare)
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Digital Transformation in Public Organisations : IT Alignment-Related Success Factors
- 2022
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Ingår i: ISD2022 PROCEEDINGS. - Atlanta : Association for Information Systems (AIS). - 9789735329174
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Konferensbidrag (refereegranskat)abstract
- IT alignment is recognised as one of the prerequisites for digital transformation in the extant literature. To further our understanding of this relationship, a case study was conducted in a public organisation (city administration). Data was collected through interviews and internal-organisational documents in four sub-cities within the city administration. The findings suggest that an organisation’s attempt to reach IT- aligned position improves the likelihood of successful digital transformation. The analysis also revealed various factors influencing IT alignment in a public organisation undertaking digital transformation. These factors are presented in eight categories---organisational structure, organisational culture, organisational agility, leadership skills, human resource management, digital metrics, external domain alignment, and stakeholder relationships. The contributions of the study for research and practice are also discussed.
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| 6. |
- Jonathan, Gideon Mekonnen, 1982-
(författare)
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Information Technology Alignment in Public Organisations : Towards Successful Digital Transformation
- 2023
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- The widespread acceptance of digital transformation has brought the topic to the top of researchers’ and practitioners’ agendas. However, despite the anticipated benefits and opportunities, evidence suggests that many organisations still struggle to realise the results of successful digital transformation. The recent data from academic literature, consultancy firms and media reports indicate that, on average, between 70 and 80 per cent of digital transformation projects fail. According to the Boston Consulting Group, the figure for organisations in the public sector stands at 78 per cent. Among others, one of the reasons cited for this challenge is a phenomenon referred to as ‘IT alignment’—the appropriate and timely application of information technology (IT) in congruence with the overall organisational goals, internal organisational settings, and external environments.The recognition of the critical role IT alignment plays in digital transformation has triggered calls for studies investigating the relationship between the two constructs, in various organisational contexts. However, a closer look at the extant literature reveals that public organisations were not the focus of studies exploring IT alignment’s role in successful digital transformation. This paucity of knowledge needs to be addressed since the differences between private and public organisations influence the adoption of emerging technologies. Thus, scholars argue that our comprehension of the relationship between the two constructs, based on studies conducted in private organisations, might not apply to public organisations. To address this gap and respond to the calls for further research, this study investigated the role of IT alignment in the digital transformation of public organisations. In addition to two systematic literature reviews, the thesis presents the results of two case studies with two follow-up confirmatory surveys.The research question answered in this thesis is: “How can public organisations pursue IT alignment to enable successful digital transformation?” The main results of the study presented are the following. First, three roles of IT alignment for digital transformation in a public organisation are identified, i.e., enabling organisational agility, improving the value derived from IT investments, and enabling integration of digital technologies. Second, the organisational and managerial factors that influence IT alignment are revealed: i.e., organisational agility, organisational structure, organisational culture, leadership skills, digital metrics, HR management, stakeholder relationships, and external domain alignment. The study also ranked the relative degree of influence of the identified factors on IT alignment. Third, based on two systematic literature reviews and the analysis of interviews and survey data, the thesis proposed a framework with 19 actions that decision-makers could take to improve IT alignment, thereby enabling successful digital transformation. These 19 actions are linked to six IT alignment dimensions, which, in turn, are used for improving the degree of IT alignment.The findings of the study presented in this thesis have various research and practical implications. First, the study contributes to research on the relationships between various organisational and managerial factors, the six dimensions of IT alignment, and the success of digital transformation in public organisations. Second, the study contributes to practice, as leaders in the public sector can use the findings, especially the 19 actions, as they make the necessary organisation-wide adjustments to improve IT alignment. As the finds of the studies presented in the thesis indicate, public organisations can succeed in their digital transformation endeavours when they improve the degree of IT alignment. To this end, understanding the relative degree of influence of the identified factors and the order of priority of the proposed actions will be invaluable.
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| 7. |
- Jonathan, Gideon Mekonnen, 1982-, et al.
(författare)
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IT Alignment : A Path Towards Digital Transformation Success
- 2023
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Ingår i: Procedia Computer Science. - : Elsevier BV. - 1877-0509. ; 219:2023, s. 471-478
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Tidskriftsartikel (refereegranskat)abstract
- One of the complex tasks for leaders in organisations going through digital transformation is managing the interplay between emerging technologies and organisations’ settings—organisational design, business processes and overall organisational goals (i.e., a phenomenon referred to as IT alignment). Despite the recognition of the link between IT alignment and digital transformation, we still know little about how IT alignment can be improved to realise successful digital transformation. Based on the analysis of 31 interviews and internal organisational documents in two public organisations, we identified five categories of determinant factors influencing IT alignment. The findings were used to formulate a model theorising a relationship between these factors and IT alignment in organisations during digital transformation. Quantitative data, collected through an online survey from 426 respondents within the public sector, was used to validate the theoretical model. The final result confirms that public organisations’ attempts to improve IT alignment results in the success of their digital transformation. The result of our study has implications for research and practice as it identifies and ranks the degree of influence of various factors on IT alignment.
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| 8. |
- Jonathan, Gideon Mekonnen, 1982-, et al.
(författare)
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IT Alignment and its Influence on Digital Transformation Success
- 2022
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Ingår i: ACIS 2022 PROCEEDINGS. - Atlanta : Association for Information Systems (AIS).
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Konferensbidrag (refereegranskat)abstract
- Managing digital transformation is a complex enterprise dependent on various organisational, managerial, and technological factors. Among others, the influence of factors related to IT alignment on digital transformation is recognised. This study attempts to establish the significance of eight organisational and managerial factors (organisational agility, organisational structure, organisational culture, leadership skills, digital metrics, HR management, stakeholder relationships, and external domain alignment). Our aim is to investigate whether these factors’ influence on IT alignment affects the success of digital transformation in public organisations. The proposed conceptual research model, founded on related prior studies, was tested with quantitative data collected through a survey from 402 leaders. Our results indicate that IT alignment is positively related to digital transformation success in public organisations. However, the PLS-SEM analysis reveals a varying degree of influence among the factors on IT alignment as organisations undertake digital transformation.
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| 9. |
- Jonathan, Gideon Mekonnen, 1982-, et al.
(författare)
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IT Alignment as a Roadmap for Digital Transformation Success
- 2023
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Ingår i: Advances in Information Systems Development. - : Springer. - 9783031324185 ; , s. 93-113
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Konferensbidrag (refereegranskat)abstract
- Digital transformation undertaken in many public organisations often fail to result in the anticipated results. Given the recognition of the important role of IT alignment as one of the prerequisites for digital transformation, this study explores how public organisations can improve the degree of IT alignment. Thus, a case study is conducted in four sub-cities within a city administration, applying interviews and internal documents as multiple sources of data. The findings indicate that public organisations are likely to succeed in their digital transformation attempts if they can appropriately manage IT alignment-related factors. These factors identified—organisational structure, organisational culture, organisational agility, leadership skills, human resource management, digital metrics, external domain alignment, and stakeholder relationships—are categorised and presented as managerial or organisational. The contributions of the study for research and practice are presented.
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| 10. |
- Jonathan, Gideon Mekonnen, 1982-, et al.
(författare)
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The Relationship Between Organisational Agility and IT Alignment in Public Organisations
- 2021
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Ingår i: ACIS 2021 Proceedings. - Atlanta : Association for Information Systems (AIS).
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Konferensbidrag (refereegranskat)abstract
- Three-decades long IS research suggests that Information technology (IT) alignment is regarded as one of the pervasive issues among researchers and practitioners. Given the current dynamic business environment, organisations need to foresee external changes and make necessary adjustments (i.e., they need to be agile) while attempting to achieve and maintain IT alignment. However, the research on the two streams—IT alignment and organisational agility—seems not to overlap yet. On the other hand, the prior studies investigating the relationship between the two constructs report contradictory findings. To address the lack of knowledge about the influence of organisational agility on IT alignment in the public sector, this study presents the results of a mixed-method research conducted in four sub-city administrations in the capital of Ethiopia, Addis Ababa. The findings suggest that organisations success to reach IT alignment while aiming for organisational agility is the function of environmental volatility and stakeholder relationships.
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