| 1. |
- Li, Dan, 1990, et al.
(författare)
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Digitalization of Whiteboard for Work Task Allocation to Support Information Sharing between Operators and Supervisor
- 2017
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Ingår i: IFAC-PapersOnLine. - : Elsevier BV. - 2405-8963. ; 50:1, s. 13044-13051
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Konferensbidrag (refereegranskat)abstract
- The increase of complexity in modern production systems has put new demands on shop-floor operators. Therefore, proper sharing of information on shop-floors has become more important as means to support operators’ cognition. To this aim, the development of Information and Communication Technology has provided new support tools, but many of these tools lack empirical testing in live production. This paper studies how information sharing between operators and supervisor, at a small production company, is affected by the use of one of these tools: namely, replacing a whiteboard for work task allocation with a digital counterpart. In this study, questionnaires, polls, and interviews about the operators’ perception towards shared information and its quality were assessed. This assessment was based on the MEET model, which includes both an organizational and an informational perspective for studying various areas that affect meetings and information sharing. The results indicate that, while the information quality was improved by the digital whiteboard, the Organization System supporting the changed Information System need to keep up with the changes. Future practice needs to better match the two systems, and research needs to study the relations of the subcomponents of the two systems.
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| 2. |
- Li, Dan, 1990, et al.
(författare)
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Identifying Improvement Areas in Production Planning Meetings by Assessing Organisation and Information Systems at a Small Production Company
- 2016
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Ingår i: Swedish Production Symposium.
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Konferensbidrag (refereegranskat)abstract
- The increased mass-customisation of production requires operators to manage an increasing number of complex work tasks. From a social sustainability perspective, better sharing and dissemination of production information supports operators cognitively to manage and understand their work tasks, which in turn improves quality of work. So, the focus of this paper is to study how production planning meetings can be improved. Previous research suggests that the MEET model can be used as a framework for improving meetings and information sharing by studying 10 different areas within a company’s Organisation System (OS) and Information System (IS) whilst considering the time and place prerequisites and aims for these meetings. In this paper, the applicability of the MEET model and its 10 areas are tested at a small production company by applying two different approaches. First, a questionnaire was presented to and filled out by a manager, the results of the questionnaire identifies the improvement potential of each of the 10 areas. Second, a comprehensive current-state analysis based on observations on the shop-floor and interviews with operators were carried out with regards to the 10 areas. The results from these two approaches were compared and the comparison showed that both approaches point towards similar areas for potential improvements. This paper concludes that the MEET model can be used as a general framework to inspire change by suggesting areas with potential improvement in information sharing. While the selfassessment questionnaire can identify a direction, additional information and involvement of other stakeholders are recommended for actual implementations of change. For future research, the methods based on the MEET model will be further developed to improve accuracy and the suggestions provided to the case company in this paper will be tested as a validation of the model.
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