| 1. |
- Sakao, Tomohiko, 1969-, et al.
(författare)
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Addressing Uncertainty as a Key for Successful Integrated Product and Service Offerings : Literature Review and Company Interview
- 2008
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Ingår i: Swedish Production Symposium,2008. ; , s. 253-260
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Konferensbidrag (refereegranskat)abstract
- Services are getting increasingly important in the manufacturing industries today. As a result, it has become common for companies to provide a combination of services and products as an integrated offering. This paper focuses on such business models and development processes. It explores the current status and needs of industries on those issues. Through reviewing 12 journal articles tackling these issues and complementary academic contributions, it was found that uncertainty is a critical concept to be addressed properly. Based on this result, nine Swedish companies interested in such business were interviewed on this issue. The matured providers raised convincing customers as their major challenges while others consider understanding the internal meaning of IPSO business is their current challenge. In addition, there is a wish to have a quantitative tool for companies to utilize upon developing such offerings.
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| 2. |
- Carlson, Annelie, 1969-, et al.
(författare)
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Environmental assessment of consequences from predictive maintenance with artificial intelligence techniques : Importance of the system boundary
- 2020
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Konferensbidrag (refereegranskat)abstract
- This paper analyses a case of maintenance planning that was researched in previous work and thereby improved using predictive maintenance with an artificial intelligence (AI) technique. In particular, the en- vironmental implications are presented using a life cycle assessment. Using AI to develop maintenance planning could be a feasible method that can outperform other strategies. However, the results of this analysis show that the economic and environmental performance depends largely on the assessment set- ting. Therefore, applying appropriate system boundaries and functional unit is of major importance to avoid sub-optimization when maintenance planning is developed.
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| 3. |
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| 4. |
- Lindahl, Mattias, 1971-, et al.
(författare)
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Business Implications of Integrated Product and Service Offerings
- 2009
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Ingår i: Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference. - : Cranfield CERES. - 9780955743658 ; , s. 165-172
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Konferensbidrag (refereegranskat)abstract
- This paper explores the business implications of Integrated Product and Service Offerings (IPSOs). The objective is to show examples of the business implications of IPSOs from a supplier’s perspective, and to suggest specifications for supporting methods needed for such an industrial company. The paper is largely based on empirical case studies of 120 Swedish manufacturing companies of all sizes. Results from the case studies show that both small and large companies that conduct the transition towards IPSOs face several important strategic challenges, some of them associated with high risk.
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| 5. |
- Lindahl, Mattias, 1971-, et al.
(författare)
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Business Implications of Integrated Product Service Offerings and Resulting Potential Engineering Issues
- 2009
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Ingår i: ICED 09 - The 17th International Conference on Engineering Design, vol 4. - : The Design Society. - 9781904670087 ; , s. 71-82
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Konferensbidrag (refereegranskat)abstract
- In recent years there has been a shift in mechanical industry from a focus on physical products to product-service systems (PSS). The objective of this paper is to map out engineering implications and challenges based on five empirical examples of integrated product-service offerings (IPSOs). The paper is mainly based on case studies at Swedish manufacturing companies of different sizes. The following IPSOs were studied: (1) Lighting Function, (2) Core Plugs, (3) Material Handling, (4) Plate compacting, and (5) Thrust. These examples show that the orientation towards IPSOs implies several important strategic implications for a provider. Based on the examples, a discussion is presented concerning existing and potential engineering issues related to engineering requirements, development process and risks and opportunities with IPSOs.
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| 6. |
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| 7. |
- Sakao, Tomohiko, 1969-, et al.
(författare)
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Systemic improvement of lifecycle performance by leveraging product and service interdependencies – A case of a product for wind power generation systems
- 2022
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Ingår i: CIRP annals. - : Elsevier. - 0007-8506 .- 1726-0604. ; 71:1
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Tidskriftsartikel (refereegranskat)abstract
- Products and services are mutually dependant throughout the lifecycle, and the interdependencies present potential for exploitation to decrease the environmental impacts. However, effective yet practical support to realize this potential in industry is insufficient. This paper presents a procedure with a knowledge base that help uncover important latent interdependencies, partly implemented as an Excel-based tool, concretizing systemic lifecycle engineering. The procedure has been validated with an elevator and the related services for wind turbines, in collaboration with a manufacturer in Europe, showing potential environmental improvements quantitatively. Also, the importance of maintenance in renewable energy systems is discussed.
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| 8. |
- Sundin, Erik, 1974-, et al.
(författare)
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Challenges for Industrial Product/Service Systems : Experiences from a learning network of large companies
- 2009
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Ingår i: Industrial product-service systems (IPS2) : proceedings of the 1st CIRP IPS² Conference. - Cranfield, UK : Cranfield University Press. - 9780955743658 ; , s. 298-304
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- In Sweden, there are a growing number of manufacturers that are using the approach of industrial product/service systems. This paper explores how manufacturers and university researchers have started a workshop series where important and topical product/service system issues are elucidated. The companies face many challenges in order to achieve a good product/service system business. Many challenges are related to changing different peoples’ mindset within the company and/or with external companies and customers. Having a learning network approach of dealing with these challenges has been perceived as a good manner of tackling the questions raised within the product/service system providing companies.
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| 9. |
- Sundin, Erik, 1974-, et al.
(författare)
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From Component to System Solution Supplier : Strategic Warranty Management as a Key to Efficient Integrated Product/Service Engineering
- 2009
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Ingår i: Proceedings of 42<sup>nd</sup> CIRP Conference on Manufacturing Systems. ; , s. Paper No.-46
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Konferensbidrag (övrigt vetenskapligt/konstnärligt)abstract
- As hardening competition in industry pushes manufacturing companies to deliver increased customer value, communication with the customer during the use-phase becomes paramount. This paper investigates whether warranty management could be a method for improved integrated product/service engineering (IPSE) as a firm moves from component to system solution supplier. The research methodology applied was a multiple case study, with four suppliers as focal firms, where buyer-supplier relationships were investigated from a supplier perspective. Results show that advanced warranty reporting, implemented as a strategic tool, can be a key to efficient IPSE.
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| 10. |
- Sundin, Erik, 1974-, et al.
(författare)
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Selling Warranty Services instead of Supplying Components
- 2009
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Ingår i: Proceedings of the QUIS 11: Moving Forward with Service Quality. - 9783000273421 ; , s. 664-673
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Konferensbidrag (refereegranskat)abstract
- Manufacturers in the industrial world today seek to deliver customer value through products and services, in contrast to a product or market focus. In this paper we investigate whether warranty management can be a method for improved integrated product service offerings when a firm moves from component to system solution supplier. Based on the results of a case study of a component manufacturer in Sweden, advanced warranty reporting implemented as a strategic tool can be a solution. In addition, procedures required for users (e.g. online portals) that follow a ten-year guarantee can be a tool for conscious, strategic warranty management.
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