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- Sahaym, Arvin, et al.
(författare)
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Value Destruction in Information Technology Ecosystems : A Mixed-Method Investigation with Interpretive Case Study and Analytical Modeling
- 2023
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Ingår i: Information Systems Research. - : Institute for Operations Research and the Management Sciences (INFORMS). - 1047-7047 .- 1526-5536. ; 34:2, s. 508-531
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Tidskriftsartikel (refereegranskat)abstract
- Many of today’s software systems are created by leveraging ecosystems consisting of heterogeneous “complementors” and “hub” firms. In fact, the reliance on ecosystems is prevalent in the enterprise resource planning (ERP) domain, where larger ERP vendors form collaborative relationships with smaller industry-specific vendors to co-create value for themselves and their customers. However, value creation and destruction processes are often intertwined. A key motivation for this study is to shed light on the behavioral contingencies and underlying mechanisms that might lead to value destruction over time instead of the initially intended value co-creation. Furthermore, although value co-creation in collaborative relationships associated with ecosystems is often highlighted, research has been scarce on offering an in-depth analysis of the challenges in these relationships that can destroy value. This study attempts to address this issue by uncovering the underlying mechanisms that lead a hub firm and its complementors toward value destruction. Our mixed-methods approach involves the use of a combination of interpretive case study and analytical modeling to highlight nuances and develop conceptual propositions about the conditions that can potentially lead to value destruction. Our context is a globally reputed information technology (IT) firm known for providing business solutions (SOFTCo, a pseudonym) and numerous relatively small, less powerful customer-facing service firms (PartnerCos, a pseudonym). Our findings show that opportunism, unjust appropriation of rents, shirking, exploitation of asymmetric power, and undue dependence can initiate a value destruction process. Furthermore, our study revealed an unexpected emergence of a “pack of wolves,” where resentful PartnerCos formed a collective to tackle the opportunistic behaviors of SOFTCo by starting to align with its competitor, further destroying value for SOFTCo’s ecosystem. Overall, this study contributes to the literature on value co-creation/destruction in IT ecosystems. It also offers an illustration of a mixed-methods study where seemingly incommensurable approaches are harnessed to develop a theoretical understanding.
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| 2. |
- Sarker, Saonee, et al.
(författare)
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Navigating Work and Life Boundaries: Insights for Distributed Knowledge Professionals
- 2021
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Bok (populärvet., debatt m.m.)abstract
- As organizations continue to adapt and evolve to meet the challenges related to globalization and working with new collaboration technologies to bridge time and space, demands on employees’ time and attention continue to increase. Recognizing this problem and its implications, such as increased employee turnover, many companies are seeking ways to help their employees maintain a healthy balance between work and life. This book examines work-life conflict, i.e., the increasing lack of employees’ work-life balance, in the context of virtual teams and distributed work. It explores the negative impact on work-life conflict exacerbated by working across time zones, cultures, and geographical spaces. Further, it investigates specific causes of work-life conflict in distributed work environments. For researchers and practitioners in the HRM and OB domains, this book adds to the body of knowledge on work-life conflict, with a unique focus on the role of technology.
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| 3. |
- Arvidsson, Viktor, 1984-
(författare)
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Digital transformation : the material roles of IT resources and their political uses
- 2015
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Doktorsavhandling (övrigt vetenskapligt/konstnärligt)abstract
- As IT became ubiquitous, we recognized that IT was everywhere but in our theories. Despite significant efforts, Information System (IS) research is still in desperate search for the IT artifact. Recent reviews show that IS research first and foremost considers IT resources as a socio-technical and managerial concern. Analyses of inertia are restricted to cognitive limitations or technical challenges of IT development and use as separate activities. Hence, IS research assumes that more development resources, extended training, and better management could turn most failures into success. In this thesis, I posit that IS strategy research often treats normal failure as unexpected to maintain the rational idea that managers are in control and that IT does not matter in and of itself. I argue that planned and convergent views of change work well under stable and unitary conditions but in this way fail to account for the complexity of current IS strategy practice. To substantiate this claim, I demonstrate how IS research routinely neglects the material IT use story in the context of digital transformation (DT) studies and social informatics. Political conflict is a constant theme in IS strategy implementation research, yet few studies provided explanation for the apprehension that managers and workers display during the introduction of new IT resources; even as most managers remain men I found also no study that theorized gender politics as related to IS strategy outcomes. I argue in particular that the IS fields routine adherence to borrowed assumptions about the pace, linearity, and sequence of radical change have limited IS scholars to marginally improve on received DT narratives in which IT plays little or no part as IT appears as an agent mostly before and after DT. Though much is said about how IT triggers and enables organizational change, the actual processes and mechanisms that underlies IS strategy change enactments are thus poorly understood. To examine how the material roles of IT resources and their political use can be captured and explained, I summarize and synthesize insights grounded in empirics from four appended research papers. In this way, I chart avenues for material theorizing of micro-affordances and institutions, and develop an IS strategy-as-practice lens that attends IT use as a material practice. After developing this lens, I discuss how material practice perspectives afford deep understanding of the materialities through which actors create, sustain, and transform organizational practice with digital material, and highlight some opportunities to observe the social consequences of IT use in the context of critical studies on men and masculinities and digital gender.
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| 4. |
- Kruse, Leona Chandra, et al.
(författare)
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Understanding the Digital Companions of Our Future Generation
- 2023
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Ingår i: Communications of the Association for Information Systems. - : Association for Information Systems. - 1529-3181. ; 52:18, s. 465-479
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Tidskriftsartikel (refereegranskat)abstract
- The main protagonist in Kazuo Ishiguro's latest novel is Klara, an artificial friend whose existential goal is to be a child's companion. Some aspects of this fictional narrative have begun to gradually enter our daily lives. Products reminiscent of Klara are available abundantly on the market: smart toys, adaptive learning applications, and companion robots. Children can relate to these products and perform activities together with them. Preliminary research has shown fundamental differences between existing technologies and these emerging children's digital companions. However, we still do not know much about their benefits and risks. This paper explores different and even contradicting perspectives on the phenomenon. We present the discussion from four perspectives -1) temporality, 2) use, 3) trust and ethics, and 4) sociotechnical design -and conclude the paper with an agenda for interdisciplinary IS research. The agenda points to the need for a psychological, medical, engineering, and temporal research community to understand this emerging sociotechnical phenomenon and design its future for the better.
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| 5. |
- Xu, Heng, et al.
(författare)
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Editorial: Some Thoughts on Reviewing for Information Systems Research and Other Leading Information Systems Journals
- 2023
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Ingår i: Information Systems Research. - : INFORMS. - 1526-5536 .- 1047-7047. ; 34:4, s. 1321-1338
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Tidskriftsartikel (övrigt vetenskapligt/konstnärligt)abstract
- Peer review of research before publication is both an essential and an integral part of scientific knowledge production. For reputable journals, the peer review process distinguishes knowledge claims in journal articles from those in sources with unknown or varying veracity. The peer review process assures readers that the published work is credible (i.e., conducted in line with prescribed norms of research) and meets a certain threshold with respect to contributions and potential impact. Leading journals are perceived as such not only because the best research is submitted to them but also because of the efforts of the best reviewers and editors in evaluating and, when applicable, developing the initially submitted manuscripts1 to publishable form. The sustained quality of reviews is critical for journals such as Information Systems Research (ISR). With the number of submissions to ISR growing each year, as well as an explicit policy of encouraging and celebrating inclusive excellence (Sarker 2023), there is a need for more reviewers for the journal (and the discipline, more generally) who have the necessary expertise to evaluate submitted papers, who understand and are attuned to the norms of the different traditions and genres of work submitted, and who know how to craft reviews that ensure the review process supports effective knowledge production. In this editorial, we draw on the expertise of some of the experienced associate editors (AEs) at ISR2 who represent different research traditions to provide guidance on how ISR reviewers can contribute reviews that AEs and authors are likely to find valuable. The primary audience of this editorial is Ph.D. students and early career scholars who occasionally review for, or seek to review for, ISR and similar journals. Although experienced reviewers likely know most of what we will say in the next few pages, we are hopeful that the editorial can provide a useful recapitulation of characteristics of reviews that are appreciated by ISR editors, irrespective of the reviewers’ experience. Finally, revisiting what reviewers look for in manuscripts can prove helpful for authors submitting papers to journals such as ISR. Before proceeding, we would like to acknowledge the efforts of editors and editorial board members from various journals who have organized reviewer development workshops (e.g., Rai 2019, Whitley 2023), and reflections on the review process and effective reviews by notable scholars in our discipline (e.g., Lee 1995; Saunders 2005a, b; Straub 2009; Kohli and Straub 2011; Davison 2015; Rai 2016; Leidner et al. 2022); see Table 1. Our editorial does not seek to supplant this accumulated wisdom but seeks to add nuances to the various guidelines that have been offered in the past. We illustrate key points with examples from various research traditions.
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