| 1. |
- Andersson, Christoffer, et al.
(författare)
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Infrastructuring for remote night monitoring : Frictions in striving for transparency when digitalising care service
- 2018
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Ingår i: ECSCW 2018 - Proceedings of the 16th European Conference on Computer Supported Cooperative Work. - : Springer.
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Konferensbidrag (refereegranskat)abstract
- The question of how to organise for the introduction of a new service involving the interaction of humans and technologies is both crucial and challenging. Convergence between the community of practice using the technology and the design of the technology is crucial for the technology to become meaningful and usable. While processes of convergence are challenging in themselves, they become more complex if several communities of practice are going to use and collaborate around/through the technology. The co-presence of different communities of practice is a common situation when delivering public welfare services. In particular, the development of welfare technology is a context rich in potential frictions, making convergence challenging. By mobilising the concept of transparency, we analyse the process of implementation of remote night monitoring and highlight how transparency is related to different aspects. Such analysis reveals that processes of convergence are related in this context not only to frictions shared with other settings, but also to specific frictions related to matters of concern in welfare services. This leads us to discuss whether digitalised care services can be argued as still having a human side or not.
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| 3. |
- Westergren, Jakob, et al.
(författare)
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Guaranteeing the future : Constructing an educational offer on the Swedish school market
- 2023
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Konferensbidrag (refereegranskat)abstract
- How do schools make themselves attractive to prospective students on the school market? Through meso-discourse analysis we have analysed the descriptions of 147 schools offering university preparatory programs in Stockholm County, at one of the larger online information portals for upper secondary education (gymnasium.se). By applying a consumption lens, we seek to understand what discourses schools draw from to present themselves as viable choices to students. In our findings, we construct four ideal types of ‘offers’, which we metaphorize as The Springboard, The Cosmopolitan, The Nanny, and The Shepherd. The former two constitute an offer guaranteeing the student’s future, while the latter two constitute an offer guaranteeing the student’s well-being. Further implications, such as the performative aspect of choosing an offer from the school menu is discussed – both in terms of the potential creation of a particular student, but also in terms of setting a template for upper secondary schools.
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