| 1. |
|
|
| 2. |
- Hellang, Øyvind, et al.
(författare)
-
Diverging approaches to benefits realization from public ICT investments: A study of benefits realization methods in Norway
- 2013
-
Ingår i: Transforming Government. - : Emerald. - 1750-6166 .- 1750-6174. ; 7:1, s. 93-108
-
Tidskriftsartikel (refereegranskat)abstract
- Purpose – The purpose of this paper is to explore practical methods for benefits realisation, with the intention of investigating if they are variance of a theme or rather can be classified as different approaches.Design/methodology/approach – Based on a document study of Norwegian methods-in-use, this study uses an analytical comparison following an assimilation-accommodation procedure to categorize the chosen methods as instances of approaches to benefits realisation.Findings – This study documents the emergence of several methods from practice in the last half decade. This analysis suggests the existence of three distinct approaches to benefits realisation and defines these according to their central features.Research limitations/implications – This is a document study that could have been enhanced byempirical data on first-hand experiences from the use of these methods. The findings of this study document a critical investigation of methods for benefits realisation, providing an enhanced base framework of three approaches for future research to build on.Originality/value – This study provides fresh perspectives on benefits realisation by suggesting that existing methods differ to an extent that the authors argue they belong to different approaches that are likely to cause quite different results in practical use. This has important implications for bothresearch and practice, as research should analyse benefits realisation efforts according to approach, and practice needs to carefully consider their choice of method based on their actual needs. Further, the paper employs an established analytical framework for a novel definition of approaches to the field of benefits realisation in the public sector.
|
|
| 3. |
- Hellang, Øyvind, et al.
(författare)
-
Methods for realizing benefits from ICT in the Norwegian public sector: a comparison
- 2012
-
Ingår i: Proceedings of the Transforming Government Workshop 2012. - London : Brunel University Business School. - 9781908549013
-
Konferensbidrag (refereegranskat)abstract
- Benefits realization from public information and communication technology (ICT) investments is complicated. Research and development has resulted in methods for evaluating alternative business cases – and also more substantial methods to manage effects through an investment’s life cycle. Previous research suggests that use of benefits realization methods can lead to more informed decisions and implementations driven by benefits, this in turn can result in more realized benefits. However, there is a lack of studies of existing benefits realization methods-in-use. The objective of this article is to give an overview of the state-of-the-art of benefits realization method use in the Norwegian public sector, to highlight the variety of methods-in-use, and to discuss the different methods with reference to the much cited Benefits management model (Ward et al., 2006).
|
|
| 4. |
|
|
| 5. |
- Rose, Jeremy, et al.
(författare)
-
Stakeholder theory for the E-government context : Framing a value-oriented normative core
- 2018
-
Ingår i: Government Information Quarterly. - : Elsevier. - 0740-624X .- 1872-9517. ; 35:3, s. 362-374
-
Tidskriftsartikel (refereegranskat)abstract
- Despite substantial investments in ICT in the public sector over the past decades, it has been hard to achieve consistent benefits. One reason for the difficulties is the gap between the expectations of key stakeholders (such as governments, businesses and citizens) and project outcomes. Though normative, descriptive and instrumental aspects of stakeholder theory have been influential in explaining stakeholder interests and relationships in the management field, e-Government researchers have rather neglected the normative core of the theory. We show how value theory can improve normative foundations in this area to provide a focused analysis of four e-Government projects. We use a multiple case study approach to study the values of salient stakeholders, demonstrating how the combination of value theory and stakeholder theory provides greater explanatory power than either of the theories in isolation. Our work shows how stakeholders´ interests are bound to generic value positions and allow us to formulate implications for research and practice.
|
|
| 6. |
|
|
| 7. |
- Skiftenes Flak, Leif, et al.
(författare)
-
Managing benefits in the public sector : Surveying expectations and outcomes in Norwegian government agencies
- 2008
-
Ingår i: EGOV '08 Proceedings of the 7th international conference on Electronic Government. - Berlin : Springer. - 9783540852032 ; , s. 98-110
-
Konferensbidrag (refereegranskat)abstract
- Government agencies currently experience increasing pressure to document benefits from spending on eGovernment efforts. Hence, structured methods for benefits management (BM) are being developed. However, hardly any studies have investigated how such approaches are used and experienced. This study addresses this practice-research gap by reporting a study of a project involving 30 Norwegian government agencies using a common BM approach. A questionnaire was answered by project managers. Results show that that some 80 % of the managers considered their early quantifications of expected benefits to be realistic. Further, the managers found the approach useful. They felt projects became more focused, and expect to continue working with a BM approach. While the benefits that were identified and quantified in the reported projects represent estimates and not measurements, this study shows that BM can be useful – and even welcomed – in eGovernment projects and that demonstrating benefits from such projects can be accomplished.
|
|
